Cruise 1st was very helpful and knowledgeable in getting our booking done so that it married up with friends from abroad. Freddie Cormell was great with getting this done and communicated with us t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
An awful experience. The company is always slow. After the initial booking they only want email communications, therfore it is difficult getting questions answered. The whole process from booking t... Se mere
Really helpful and knowledgeable. Michael Thomas goes above and beyond to help his clients. Also, it is great to have such a reliable company to deal with at competitive prices.
Another amazing cruise curtesy of the best cruise agents!! We wouldn't go anywhere else- from start to finish their professionalism is outstanding, we add on extra nights , ask for named hotels etc... Se mere
Virksomhedsoplysninger
Om Cruise1st
Skrevet af virksomheden
We are compliant with ABTA & ATOL:
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
Kontaktoplysninger
Office 310, 3rd Floor Manchester Digital World, 1 Lowry Plaza, The Quays,, M50 3UB, Salford, Manchester, Storbritannien
- 0161 385 7425
- customer.services@cruise1st.co.uk
- www.cruise1st.co.uk
4,5
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is the third time we have booked a…
This is the third time we have booked a cruise through Cruise1st and we have always been impressed with their service. Freddie is proactive in helping us choose the best hotel to stay in before the cruise and always replies to queries promptly. We will have no hesitation booking further cruises through Freddie and appreciate his customer care.
9. marts 2025
Uopfordret anmeldelse
Good clear guidance to choose right…
Good clear guidance to choose right package. Support for changes to flight options to premium and additional days stay
1. marts 2026
Very helpful staff
Very helpful staff would give them 10 out of 10 great cruise company
6. marts 2026
Booked cruise on line paid large…
Booked cruise on line paid large deposit,only to be told 3days later they could not honour booking.Offered £100 as gesture of good will.Miss selling at it worst,Beware.
1. marts 2026
Uopfordret anmeldelse
Just booked a cruise for 2028 over the…
Just booked a cruise for 2028 over the phone. The gentleman was ver knowlegeable and thourough
4. marts 2026
I noticed on your TV channel on sky an…
I noticed on your TV channel on sky an Australian and New Zealand cruise. I then called your number and this was the first time I spoke to Farah Karim. Well from this first conversation she was extremely helpful with my enquiry. Over the period of booking and my consent enquiries for information she was absolutely fantastic all ways called me back and even on her days off she would contact me with information. From booking for a total of 11 adults and even an added Hong Kong stay before our cruise and my hotel changes in Australia and New Zealand , what a credit to your company. She went above and beyond for her job , she even emailed whilst I was away, making sure we had no problems and having a great time, who does this sort of service nowadays . Farah was also sorting out again 11 adults again for a Japan cruise before we went away, and we wanted to see how all the people got on together before booking. On my return I asked her to re visit the booking enquiry she started before we went away with, the attention of booking the trip as everyone got on so well. But to our shock the cruise for sept 2027 had gone up £2000 per adult , shock horror. I then look about and found the same cruise cheaper with another cruise agency , and this showed again how good Farah was, she was going on holiday herself to Portugal , even so she stilled made contact to your office and her manager to try and get the same offer. But tv cruise 1st was unable to be completive this time , and with regret I am unable to use Farah again for this cruise , which I really hope I get the same customer care she gave us. She is a gem in your company . Thanks Farah , we will speak again one day . Neil
1. februar 2026
Uopfordret anmeldelse
Rick was very helpful and knowledgable
Rick was very helpful and knowledgable, it was a pleasure to book our holiday wih him
23. februar 2026
DO KOT USE THIS COMPANY
I am currently stranded in Bali due to the ongoing situation in Dubai. My flight was due to leave in 2 hours but has been cancelled. I have had NO communication from the company. There is no emergency number on their website so can only call between 9 & 8 Monday to Saturday (this happened on a Sunday) there is no info on their website. DO NOT BOOK WITH THIS COMPANY. ABTA will be getting a strongly worded email on my return!
2. marts 2026
Uopfordret anmeldelse
Booked a bespoke trip and very happy…
Booked a bespoke trip and very happy with the results, price and service
1. marts 2026
Very knowledgeable call centre staff .
27. februar 2026
James is wow!! first of many with Cruises first
James was absolutely fantastic for Cruise first. Can’t fault him in anyway there wasn’t a question that he could not answer. He was very thorough and I would be happy to book every Cruise through him.
20. februar 2026
Adam was very professionall and guided…
Adam was very professional and guided me accordingly with the booking/cruise that we need. Very knowledgeable yet friendly. Thank you
12. februar 2026
Gillian was so helpful
Gillian was so helpful. She sorted everything out with no stress. I would definitely recommend Cruise 1St
18. februar 2026
I only ever book with 1st cruise
I only ever book with 1st cruise, the staff are really helpful
18. februar 2026
Excellent Servicei
The booking was carried out by Cruise 1st rep Stephanie Hunter who’s knowledge & excellence was second to none, she booked exactly what we wanted.
17. februar 2026
A stress-free experience from booking until arriving back home
Again, a stress-free experience with Cruise 1st.
Everything was very easy to book.
We were kept up to date with arrangements.
All transfers etc were included.
We did have a problem once overseas and this was dealt with quickly by Cruise 1st.
28. januar 2026
Great booking experience
Great booking experience. Highly recommended asking for Freddie if you're booking, great advice and customer service. Was in two minds to book, but after speaking to Freddie booked there and then.
Some great tips shared and very much looking forward to our first cruise.
16. februar 2026
Uopfordret anmeldelse
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