Cruise1st Anmeldelser 

Have dealt with Cruise 1st for several years now and have always found them extremely efficient and helpful, providing help and guidance where needed, particularly when putting together a package to include flights and hotels. I have liaised with Michael Thomas on numerous occasions and have found him to be extremely personable and helpful (as well as patient!). Thank you Michael for all of your help and hard work on our behalf.

Very efficient with my last minute booking and took all the stress away. Thank you Victoria for an outstanding service

David Dove made booking my holiday so easy and an enjoyable to work with. Not pushy, quick response and answered any question I had. Flights, accommodation, and cruise all book. Thank you

We were told that the department dealing with flights would contact us within 48hrs it is now 6 days later and no reply!

Informed the guy he had put me as a mrs not a miss said would change it but didn’t

James who we dealt with was fantastic very friendly experienced and knowledgeable gave us all the options we felt that he was putting us first not what he could get out us all in all a very relaxed and enjoyable experience booking our holiday Thank you James and off course Cruise 1st

I’ve used cruise first many times and always found the service to be exceptional. James was amazing booking this trip as it’s quite complicated as I am doing a bit of travelling on my own and then joining my son in New Zealand and he made it very easy! Thoroughly recommend this company

I would like to express my sincere appreciation for Lesley, who took the time to listen carefully to my concerns and fully understand the issues I was experiencing. After several unsuccessful attempts to resolve the matter through others, Lesley stepped in and handled everything professionally, efficiently, and with genuine care.

What impressed me most was her willingness to listen and take ownership of the situation. She resolved the issues within just a couple of hours, achieving what others had been unable to do. Her excellent customer service, attention to detail, and commitment to finding a solution made a significant difference.

Thank you, Lesley, for your outstanding support. You are a credit to the team, and your help was greatly appreciated.

It was a last. Minute booking and they couldn’t have been more helpful

great knowledge and thorough with details

Adam was very helpful, and always gets back to me with any questions I have

great customer service felt in safe hands

easy to book, answered all my questions, very satisfied.

All staff are very helpful

We had to contact you about the transfer of booking. This should have been done by yourselves
Excessive hold time waiting to get through to customer service

Steph was very knowledgeable and very helpful with me making my booking. She explained all parts of the holiday and made sure i understood everything.
Thank you Steph.

Agent Rick was very helpful, polite and a pleasure to speak with. He did a few permatations ,dates etc to secure me an acceptable price for travelling solo, hopefully it may put me into blue diamond! maybe!
Thanks Rick