I like to use Covers for wood supplies, as traditionally I believe this was at the heart of the business. The staff are always helpful and happy to assist. Today I popped in and Tash was extremely hel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful staff. However, I am very concerned for the health of customers and especially employees in this branch. The dust in the atmosphere is appalling, I would be wearing a mask if I worked... Se mere
Virksomheden har svaret
I highly recommend Covers. They offer quality materials at competitive prices, items are available for collection quickly and efficiently and for a reasonable charge will cut pieces to size. The staff... Se mere
Virksomheden har svaret
I’ve used Covers quite a few times now and they’ve always been spot on. The staff are friendly and helpful, the prices are fair, and deliveries have always turned up when expected. I’ve never had a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Tømmerhandel
- Gør det selv-butik
- Dørbutik
- Marked for byggematerialer
- Havearkitekt
- Butik med udstyr til haveanlæg
Skrevet af virksomheden
Covers - your local timber & builders merchants suppliers. Here at Covers, we’ve been supplying builders merchants, trade customers, DIY enthusiasts and home renovators for more than 175 years. Today, our commitment to offering our customers knowledgeable, expert advice, backed up by a comprehensive selection of quality timber and building materials at competitive prices, remains our top priority. Browse our website and buy online or visit us in person at one of our fourteen depots across Sussex, Surrey, Hampshire and Kent.
Kontaktoplysninger
Quarry Lane, PO19 8PE, Chichester, Storbritannien
- 01243 791475
- enquiries@coversmerchants.co.uk
- www.coversmerchants.co.uk
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All good, no issues or problems to report.
All good, no issues or problems to report. Items are accurately described. Ordering processes & checkout easy to follow. A courtesy call received next day thanking for order and with delivery details. Delivery was as scheduled, driver was respectful & helpful in unloading.
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review! We’re delighted to hear everything went smoothly from ordering through to delivery, and that the products were accurately described. It’s great to know the checkout process was easy to follow and that our courtesy call and delivery service were helpful and on schedule.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Happy customer
We received our order but 30 bricks were broken. We contacted Covers who with no hesitation replace them and delivered them free of charge. We had a very friendly conversation with them. We will definitely use them again.
29. juni 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Denise! We’re sorry to hear some of the bricks arrived damaged, but we’re delighted we were able to resolve the issue quickly by replacing them and delivering them free of charge. It’s also great to hear you found the team friendly and helpful throughout.
We really appreciate your understanding and your kind words. Thank you for your feedback, and we look forward to helping you again soon! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Daniel! We’re delighted to hear you were happy with both our products and service. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Rachel! We’re delighted to hear you found it easy to park and collect your order, and that our team were cheerful and efficient. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review! We’re delighted to hear you found us easy to deal with and were happy with our prices and delivery service. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
A very helpful guy who delivered the…
A very helpful guy who delivered the timber and screws.
6. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, William! We’re delighted to hear the delivery driver was so helpful when delivering your timber and screws. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Karen! We’re delighted to hear you received great service and really appreciate your recommendation. Thank you for your feedback, and we look forward to helping you again soon! Many thanks, Olivia.
Good prices and availability
Good prices and availability, always the first place I check for my building supplies w
13. april 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your great review, Martin! We’re delighted to hear you’re happy with our prices and product availability, and that we’re the first place you check for your building supplies. That means a lot to us!
We really appreciate your continued support and look forward to helping you again soon! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Andrew! We’re pleased to hear you found our team helpful. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Excellent!
Excellent service throughout, very competitive pricing, and super fast delivery. Thank you!
5. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review! We’re delighted to hear you were happy with our service, competitive pricing, and fast delivery. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Excellent Service from Covers and Darren
Previous excellent experience with Covers when we were having an extension in 2019, meant we had no qualms about making them our first choice when we were deciding on a new kitchen.
The service from Covers over the last few months has just confirmed this. Darren in the Kitchens Department made our whole difficult experience of choices and decisions a real pleasure. His knowledge and enthusiasm and willingness to provide numerous plans and suggestions gave us the perfect support we needed. He is a real asset to Covers!
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Brian! We’re delighted to hear that your previous experience with Covers gave you the confidence to choose us again for your new kitchen project.
It’s wonderful to know that Darren was able to make the process of choosing and planning your kitchen such a positive experience. We’ll be sure to pass on your kind words to him, his knowledge, enthusiasm, and willingness to support customers are exactly the qualities we value.
Thank you again for your continued support and for taking the time to share your experience. We look forward to seeing your new kitchen come to life! Many thanks, Olivia.
Very happy with the size of my blue…
Very happy with the size of my blue slate tonne bags.
The driver was so helpful, lifted it to where i wanted no moaning very helpful and friendly
23. juni 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Kevin! We’re delighted to hear you were happy with the size of your blue slate bulk bags and that the delivery driver was so helpful and friendly, placing them exactly where you wanted. We’ll be sure to pass your kind comments on to the team.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Fast efficient service
Fast efficient service, everything I wanted delivered when they said
3. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Sean! We’re delighted to hear you received fast, efficient service and that everything you ordered was delivered when promised. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
The Customer service was friendly and…
The Customer service was friendly and helpful as was the delivery service. Seemed like nice people to do business with. I actually had an error in my order when delivered - which was corrected later in the same day with a new delivery.
3. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Mark! We’re delighted to hear you found both our customer service and delivery team friendly and helpful. It’s also great to know that, although there was an error with your order, we were able to resolve it with a replacement delivery the very same day.
We really appreciate your understanding and your kind words. Thank you for your feedback, and we look forward to helping you again soon! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review! We’re delighted to hear you received great service and that your delivery was quick. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Send out trust pilot and the haven’t…
Send out trust pilot and the haven’t been Ben delivered what there supposed obviouslyto be took my money .. said fort get the wood from head office like that takes a week will never be using covers again
3. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you Mark for your review. I am sorry to hear about your recent experience. Let me investigate this for you so I can establish what has caused the delay. Many thanks, Ben
Fantastic experience
Fantastic experience. Prompt phonecall and delivery. There was a slight misunderstanding about the size of stone due to the website (and my inexperience) but the delivery driver picked up on it straight away, was very proactive and helped me get the right delivery straight away. Really helpful company, fantastic service will definitely use them again!
30. juni 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Charlotte! We’re delighted to hear you had such a positive experience. It’s great to know the team kept you informed with a prompt phone call and delivery, and that our delivery driver quickly spotted the misunderstanding and helped get the correct stone to you without delay.
We’ll be sure to pass your kind comments on to the team. Thank you for your feedback, and we look forward to helping you again soon! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your lovely review, Michel! We’re delighted to hear you received expert advice along with friendly service. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Novice to the process…
As a complete beginner to the process of a New Kitchen, and although still in the early concept stage of the task, Darren has thus far been invaluable with advice and enthusiasm for my project. Offering suggestions, and not being offended when they are not to my preference whilst at the same time helping me understand the practicalities of some of my misguided initial choices.
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your wonderful review, Leigh! We’re delighted to hear Darren has been such a valuable source of advice and enthusiasm as you begin planning your new kitchen. It’s great to know he’s been able to offer helpful suggestions while taking the time to understand your preferences and explain the practical aspects of your choices.
We’ll be sure to pass your kind comments on to Darren. We really appreciate your feedback and look forward to helping you bring your kitchen project to life! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review! We’re delighted to hear you appreciated the clear communication around your bulk topsoil delivery date and time. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
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