I like to use Covers for wood supplies, as traditionally I believe this was at the heart of the business. The staff are always helpful and happy to assist. Today I popped in and Tash was extremely hel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful staff. However, I am very concerned for the health of customers and especially employees in this branch. The dust in the atmosphere is appalling, I would be wearing a mask if I worked... Se mere
Virksomheden har svaret
I highly recommend Covers. They offer quality materials at competitive prices, items are available for collection quickly and efficiently and for a reasonable charge will cut pieces to size. The staff... Se mere
Virksomheden har svaret
I’ve used Covers quite a few times now and they’ve always been spot on. The staff are friendly and helpful, the prices are fair, and deliveries have always turned up when expected. I’ve never had a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Tømmerhandel
- Gør det selv-butik
- Dørbutik
- Marked for byggematerialer
- Havearkitekt
- Butik med udstyr til haveanlæg
Skrevet af virksomheden
Covers - your local timber & builders merchants suppliers. Here at Covers, we’ve been supplying builders merchants, trade customers, DIY enthusiasts and home renovators for more than 175 years. Today, our commitment to offering our customers knowledgeable, expert advice, backed up by a comprehensive selection of quality timber and building materials at competitive prices, remains our top priority. Browse our website and buy online or visit us in person at one of our fourteen depots across Sussex, Surrey, Hampshire and Kent.
Kontaktoplysninger
Quarry Lane, PO19 8PE, Chichester, Storbritannien
- 01243 791475
- enquiries@coversmerchants.co.uk
- www.coversmerchants.co.uk
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything was made easy.
15. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Michael! We’re delighted to hear everything was made easy for you. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
No problem ordering online
No problem ordering online. Picked up straight away. Great service.
16. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, David! We’re delighted to hear you found it easy to order online and that your order was ready for collection straight away. We really appreciate your feedback and are pleased you received great service! Many thanks, Olivia.
Quick and simple
Really easy experience. Placing the order was simple, everything was ready on the day and collection went without any issue.
15. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Declan! We’re delighted to hear you had such a quick and simple experience, from placing your order through to collecting it. We’re pleased everything was ready for you and went smoothly on the day. We really appreciate your feedback and look forward to helping you again soon! Many thanks Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Andy! We’re delighted to hear you found it easy to order and collect, and that our team were friendly and helpful. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Placed order online
Placed order online, with response starting could be about a week to 10 days.
Received a phone call after three days to say that order was available and they could deliver the next day.
Arrived with time stated and placed order where I required it.
Very pleased with service received.
3. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Terry! We’re delighted to hear your order was available sooner than expected and that we were able to arrange delivery so quickly. It’s great to know the delivery arrived at the stated time and was placed where you needed it. We really appreciate your feedback and are pleased you were so happy with the service! Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Kenneth! We’re delighted to hear you found our team very helpful and that everything was done as promised and on time. We really appreciate your kind words and are pleased you had such a positive experience with Covers. Thank you for your support! Many thanks, Olivia.
Great service
Good stock, prompt delivery and driver very helpful with placement of order.
14. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Barry! We’re delighted to hear you were happy with our stock availability and prompt delivery, and that the driver was helpful with placing your order. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Delivered on time as promised
Delivered on time as promised. Helpful delivery person. Good quality supplies at a reasonable price.
13. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Mark! We’re delighted to hear your delivery arrived on time as promised, and that you were happy with the quality, value and helpful service from our delivery team. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Staff were very professional and made…
Staff were very professional and made the whole process stress free and easy delivery was prompt and on exact time
4. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Paul! We’re delighted to hear our team made the whole process stress-free and easy, and that your delivery arrived promptly and exactly on time. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Delivery driver was great
Delivery driver was great, polite, helpful, efficient. I was rather disappointed that after the order email said I would receive delivery notification there was no notification at all and the guy just turned up. He said if I hadn't been there he'd just have come again, but that's inefficient and not environmentally conscious. Also if I'd been in a meeting if have felt pressured to come out and deal with it. Not ideal. But delivery on time and product fine, so a minor gripe really.
3. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your feedback, Emma. We’re pleased to hear the delivery arrived on time, the product was as expected, and that the driver was polite, helpful and efficient.
We’re sorry, however, that you didn’t receive a call to arrange the delivery. Our order confirmation states that a member of our sales team will contact you to arrange this, so it appears this step may have been missed on this occasion. We understand how inconvenient this can be, particularly if you’re not expecting the delivery or are busy when the driver arrives.
I’ll pass your feedback on to the team so we can investigate what happened and help ensure this communication is not missed in future. Thank you for bringing this to our attention. Many thanks, Olivia.
Can't fault the service
Can't fault the service, everybody was friendly and helpful, especially the delivery driver.
3. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Peter! We’re delighted to hear you couldn’t fault the service and that everyone was friendly and helpful, especially the delivery driver. We’ll be sure to pass on your kind comments to the team. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Communication was fantastic.
Communication was fantastic.
Regular human updates even when it's still within delivery times.
Driver was friendly. Very efficient.
Prices are reasonable.
Quality is very high.
11. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Jake! We’re delighted to hear you were so happy with the regular updates, friendly and efficient driver, reasonable prices, and high-quality products. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Made an order for bricks
Made an order for bricks, they did not have the bricks I ordered in stock, they would of managed to get them but the order would of taken slightly longer, however they offered me an alternative, in-fact it was a better of quality brick and more expensive, but they kept the price the same and checked I was happy with the style of brick and continued with my order…,this is the sort of builders merchant I like, coming up with solutions and preempting any issues and dealing with it fast and efficiently, thank you Sharon from customer services, I will be using you again
2. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Paul! We’re delighted to hear Sharon was able to find a suitable alternative brick and ensure your order could go ahead without delay. It’s great to know you were happy with the higher-quality alternative and that the team kept the original price for you.
We’ll be sure to pass your kind comments on to Sharon. We really appreciate your feedback and are pleased to hear you’ll be using Covers again! Many thanks, Olivia.
Great experience, helpful driver.
Good communication with the office, timely delivery, friendly and helpful driver. Great experience.
10. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Paul! We’re delighted to hear you had a great experience, with good communication from the office, a timely delivery, and a friendly and helpful driver. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
It would have been 5 Stars
It would have been 5 Stars, is someone had notifield of the delivery date. It was fortunate that when it arrived, I happened to be at home. I di receive a date which was inconvenient to me, called the office, spoke to a lady and gave her a couple of dates that would be alright. She said I'll speak to transport and arrange a date with them. That was the last I heard. Other than that, everything was fine.
9. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your feedback. We’re pleased to hear everything else went smoothly, but we’re sorry that you weren’t contacted to confirm the delivery date after speaking with the team. We understand how inconvenient this could have been, especially as you were expecting to arrange a date that suited you.
We’ll look into this further with the branch to understand what happened and help ensure this communication is improved going forward. Thank you again for bringing this to our attention. Many thanks, Olivia.
I've had an excellent first experience…
I've had an excellent first experience with covers as a diy enthusiast. I was able to register for an account to ensure my orders benefit from any additional discounts available. On that note, I found that covers was the most cost effective option for this order after much research. I am extending my patio, so from pavers to aggregate, they covered it all at a wallet friendly budget. They then accommodated a specific day delivery, and the delivery gentleman was just brilliant and managed to get my order as close to the work area as possible. Overall, I would certainly recommend their services - and I can see why they have been in business for nearly two centuries!!
6. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Louise! We’re delighted to hear you had such a positive first experience with Covers and found our pricing, account benefits, and product range helpful for your patio project.
We’re also pleased we could accommodate your preferred delivery date and that the driver went the extra mile to get your materials as close to the work area as possible.
Your recommendation means a great deal to us, and we’re thrilled to hear you can see why Covers has been serving customers for nearly two centuries! Thank you for your support, and we look forward to helping you with your next project. Many thanks, Olivia.
Very helpful staff
Very helpful staff.
However, I am very concerned for the health of customers and especially employees in this branch. The dust in the atmosphere is appalling, I would be wearing a mask if I worked there. The entire stock has a thick layer of very fine dust covering it. There seemed to be some evidence this was originating from another business close by. If management has not and is not taking steps to investigate this potential health issue it certainly should be.
1. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your feedback, Gary. We’re pleased to hear you found our staff very helpful.
We take the health and safety of both our customers and employees very seriously. I will pass your comments on to the branch and management team so this can be investigated further, including your concerns about the possible source of the dust.
Thank you for bringing this to our attention and for taking the time to share your concerns. Many thanks, Olivia.
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Jeff! We’re delighted to hear you received excellent service. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Very polite on the phone and promptly…
Very polite on the phone and promptly delivered..and placed just where i needed it
8. juli 2026
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your review, Nick! We’re delighted to hear you received friendly service over the phone and that your delivery arrived promptly and was placed exactly where you needed it. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
All good, no issues or problems to report.
All good, no issues or problems to report. Items are accurately described. Ordering processes & checkout easy to follow. A courtesy call received next day thanking for order and with delivery details. Delivery was as scheduled, driver was respectful & helpful in unloading.
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Covers Timber & Builders Merchants
Thank you for your fantastic review! We’re delighted to hear everything went smoothly from ordering through to delivery, and that the products were accurately described. It’s great to know the checkout process was easy to follow and that our courtesy call and delivery service were helpful and on schedule.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.