All good. Longstanding customer but never ordered directly before, usually paid extortionate NAAFI fees for the pleasure. Bought 3 boxes of RED ON and they're the top job as always. Courier deliv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nothing special. After reading all the reviews "on their website" I was hyped to get good quality coffee. Ordered every single type, didn't like any of them, coffee seemed relatively low quality, simi... Se mere
Virksomheden har svaret
Great company with great products. I took a box of Contact Coffee battle bags to a fitness competition a few weeks ago and ended up with my team mates queuing at my door every morning for another! Def... Se mere
Virksomheden har svaret
Well look this is a mega product in practical terms, also though we looked at the people behind the brews and bags. There is a sincere will to deliver the coffee people love in a way you can acc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The story begins with two serving Royal Marines frustrations of drinking poor freeze dried substandard instant coffee during operations and exercises around the world. Our mantra of “Quick Coffee” drives us to seek ways of brewing the best fresh coffee with minimal equipment and in the shortest amount of time in any environment.
Kontaktoplysninger
Floor 3 Falcon Point, WS12 2DE, Staffordshire, Storbritannien
- hello@contactcoffee.com
- www.contactcoffee.com
4,6
Fremragende
170 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use website
Easy to use website. Great communication and very speedy delivery. Absolutely brilliant product. If you like coffee. Give contact coffee a try. You will not be disappointed. 👍👍
24. november 2023
Besvarelse fra Contact Coffee Co
Thank you for the review Chris. Glad to hear you are enjoying our coffee.
Besvarelse fra Contact Coffee Co
Thank you for the review Declan.
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Joe!
Always great
Always great, my go to for coffee and products after E recommendation earlier this year. Writing this with a mug of ‘Battle Prep’ on the go, a close favourite along with ‘After Hours’ from my subscription
28. oktober 2023
Besvarelse fra Contact Coffee Co
Hello Janine, thank you for the five star review. It's great to hear you are enjoying our coffee blends :-) Thank you for your custom.
Great service
Great service, delivered well before I was expecting it.
Great quality products, excellent service.
27. oktober 2023
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Martin. We are glad to hear you are happy with our products and service. We appreciate the feedback.
Besvarelse fra Contact Coffee Co
Thank you for the feedback. Thank you for your custom.
Amazing coffee
Amazing coffee, Red Alert is the best brew I’ve ever had. Swift delivery and veteran owned plus the give back to Ssafa!!!
26. september 2023
Besvarelse fra Contact Coffee Co
Thank you for a five star review. We appreciate the feedback. Glad you are enjoying our coffee.
Fantastic product fantastic company
From the first order with contact they have been absolutely incredible! The staff are as helpful as you could ask for, if courier ever have an issue, the staff at contact jump to it immediately!!
The products themselves are fantastic! I use mainly the battle bags on exercise and they are brilliant! The company as a whole is fantastic, great customer service, a fantastic product! I will, continue to use them and highly
Recommend them to anyone I know enjoys a real decent coffee
26. september 2023
Besvarelse fra Contact Coffee Co
Thank you for your feedback Leigh, we really appreciate it. We are glad you are enjoying our coffee and customer service. Thank you
Fantastic service and communication
Fantastic service and communication. Friendly and fast shipping. Most of all, simply excellent coffee.
25. september 2023
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Paul. We appreciate the feedback.
Excellent Service from CCC
Received my coffee club package and very pleased but you need to change your carrier as it took 5 days for delivery not the expected 2-3 days.
25. august 2023
Besvarelse fra Contact Coffee Co
Thank you for your review. We are glad you are happy with your club subscription. The service we use is a 48 hour service excluding weekends. This does also depend on how busy your local depot is. I will have a look into this for you. Thank you
Fantastic service
Fantastic service, fresh product. I love the idea of the taster packs so you can then find one you like. Fantastic value.
24. august 2023
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review. We appreciate your feedback.
Great Service, Great Coffee
The service from Contact Coffee Co is great. Quick delivery, efficient, easy to put in orders and decent updates about shipping. The quality of the Coffee is also excellent, by far some of the best brews we’ve had. Will definitely be ordering again.
26. august 2023
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Andy. We appreciate the feedback.
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review James. Glad you are enjoying our coffee bags
Great service and great coffee
25. august 2023
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review. We appreciate your feedback.
Excellent service and quality
25. juli 2023
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Marcus. We appreciate the feedback.
Quality coffee…
Quality coffee at a quality price with quality customer service from a top notch company
23. juli 2023
Besvarelse fra Contact Coffee Co
Thank you very much for the 5 star review for our coffee, pricing and customer service Stephen. We appreciate the feedback.
Wholesale customer review
I am a wholesale customer and have been using Contact Coffee in our gift boxes and the service is absolutely amazing, rapid responses, great communication, quick updates and fast delivery. The coffee is also delicious and has been received well by our customers! You are in safe hands with Contact Coffee!
9. august 2023
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review for our Wholesale service. Good to hear you are having a great experience.
Wrong order after waiting a week
Wrong order after waiting a week. Now have the extra bother of having to return it. Will be closing account once they get around to refunding when wrong item has been received
27. juli 2023
Besvarelse fra Contact Coffee Co
As explained on email - We are really sorry you received the wrong order, this is a one off mistake that doesn't happen all the time.
We are also sorry it took 3 hours to respond to your emails and messages. We do try and reply within 24 hours.
Thank you for your feedback and for your custom for the last 4 years.
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review. Glad to hear you appreciate the service and coffee we provide.
Quick turnaround between Subscription Tiers
Quick turnaround between subscription tiers was seamless and reinforced the high standard of customer service that I continue to experience from CCCo.
25. juli 2023
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review for our customer service and support team. Good to hear you enjoy the support we provide.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.