All good. Longstanding customer but never ordered directly before, usually paid extortionate NAAFI fees for the pleasure. Bought 3 boxes of RED ON and they're the top job as always. Courier deliv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nothing special. After reading all the reviews "on their website" I was hyped to get good quality coffee. Ordered every single type, didn't like any of them, coffee seemed relatively low quality, simi... Se mere
Virksomheden har svaret
Great company with great products. I took a box of Contact Coffee battle bags to a fitness competition a few weeks ago and ended up with my team mates queuing at my door every morning for another! Def... Se mere
Virksomheden har svaret
Well look this is a mega product in practical terms, also though we looked at the people behind the brews and bags. There is a sincere will to deliver the coffee people love in a way you can acc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The story begins with two serving Royal Marines frustrations of drinking poor freeze dried substandard instant coffee during operations and exercises around the world. Our mantra of “Quick Coffee” drives us to seek ways of brewing the best fresh coffee with minimal equipment and in the shortest amount of time in any environment.
Kontaktoplysninger
Floor 3 Falcon Point, WS12 2DE, Staffordshire, Storbritannien
- hello@contactcoffee.com
- www.contactcoffee.com
4,6
Fremragende
170 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just what i would expect from a Marine
Just what i would expect from a Marine. In his own words, it was "Hoofing"
Cheers guys.
The coffee is spot on too.
24. juni 2026
Stop using Yodel and get yourselves a…
Stop using Yodel and get yourselves a decent courier
25. maj 2026
I don’t think there is anything that…
I don’t think there is anything that needs to change, these 2 got it right keep up the good work
25. april 2026
Besvarelse fra Contact Coffee Co
Cheers Gary
Great tasting strong coffee what's not…
Great tasting strong coffee what's not to like?!
25. marts 2026
Besvarelse fra Contact Coffee Co
Thanks for the 5 stars and ongoing support Dan.
Great coffee (Hoofin)
Great coffee (Hoofin), and superb service. Love Shots Fired to give me the boost in the morning or afternoon when needed! 👌🏼 I’ll definitely be ordering more ☕️ and supporting veterans with their great businesses!
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
Many thanks Paul. Enjoy!
Great coffee
Been in the coffee club since it was formed. Great company excellent communication, customer service and customer care.
If you like good coffee that supports real people making a living
22. februar 2025
Besvarelse fra Contact Coffee Co
Thanks Mark. We really appreciate your ongoing support. Enjoy!
Terrible customer service
DO NOT BELIEVE THEIR RESPONSE BELOW!
UPDATE: they eventually responded via email and not on any of the chats or socials I posted on. They didnt, offer to send another whilst they dealt with the lost parcel they just left me waiting and basically blamed Yodel. Yodel are terrible - everyone knows this just look at their reviews - but in my experience of customer service which is vast they should have sorted the problem quickly and efficiently whilst dealing with Yodel separately.
I ordered coffee elsewhere and got it next day no problem. Better taste and brand too. I won't name it as that's not fair but it's very nice and very strong... Not hard to find. Check their other reviews & don't deal with this company.
Original review:
Terrible customer service. The coffee I received firsr time was good so I set up a subscription. That never arrived and Yodel lost it (I know they have a terrible track record too so not completely surprised). However all Contact Coffee did was acknowledge it was missing with Yodel. Days go by and no replacement sent and no response to further emails and online chats at all. Shame but I'd avoid this company. Definitely don't order coffee you need within a week and definitely don't subscribe as you'll be destined for disappointment!
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
There are two sides to every story. This review was left in frustration, before any resolution. We informed the customer that we have no control over their local Yodel and that our fulfillment center would look into, as quick as possible (whilst still within economy delivery expectations) Customer bombarded us with further messages, which we chose not to reply with "no change", or "still waiting" so's not to aggravate further. They just assumed it was definitely lost and wanted a replacement sent 2- 3 days after despatch - end of! A further polite email exchange took place 2 days after this review was left, with a full refund being processed. The parcel returned back to depot. We lost a customer and have an unwanted 1 star review as a resulting blemish. Impatience, coupled with a poor local carrier performance was not a good combination for this transaction.
Besvarelse fra Contact Coffee Co
Great to hear. Enjoy!
Red On!, bang on!
When you need to hit the ground running Red On! from Contact Coffee Co. really hits the spot. Forget your energy drinks these coffee bags pack a real punch.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
We appreciate your kind words and ongoing support.
Great tasting strong coffee brought the…
Great tasting strong coffee brought the aero press which is class aswell
26. december 2025
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review. Much appreciated.
Just replenished my supply of Contact…
Just replenished my supply of Contact Coffee bags and grabbed a French Press to bring back to East Africa for work. My spirits are definitely lifted!As usual, the service was excellent.
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
Thank you for your kind words. We really appreciate your on going support. Enjoy!
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Gavin. We appreciate the feedback.
Great products
Love the products, looking forward to December so I have the excuse to open the advent calendar!
25. september 2025
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Rich! Try and resist till 1st December. We still have plenty left if you can't resist haha!
Recently stocked up on Contact Coffee…
Recently stocked up on Contact Coffee bags and a French Press to take back to work in East Africa.... That's my morale enhanced!!
Great service as always.
25. september 2025
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Shaun. Great to hear our coffee is keeping you going in East Africa.
Absolutely beautiful coffee
Absolutely beautiful coffee.
Red On hits like a truck, tastes good and gets you flying.
Thanks Contact for sorting me out, delivery was excellent.
10/10, just earned a new customer 🔥
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
Great to hear you are enjoying our Red On blend Max. Thank you for your custom and support.
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Sam. 'Perfect'...we will take that! Thank you.
Coffee is second to none
Coffee is second to none, customer service is spot on. Yodel are shite!
Your coffee is the only coffee I drink now, battle prep all the way!!
24. september 2025
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Tim. Great to hear you rate our coffee and customer service. Couriers are always a battle! Battle Prep is a firm favourite in the office too!
Started off with the coffee bags and…
Started off with the coffee bags and they did not disappoint… quick easy strong and tasty when you want a coffee quick but not a from rubbish instant pot. Will be buying again and checking out more stuff. Not a bad price either.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
Thank you so much for the review about our coffee bags! We appreciate the feedback and glad to hear you enjoyed them!
Tuck in. Get involved. Coffee with purpose.
Super proud to be collaborating with Luke and the team at Contact Coffee in support of Scotty's Little Soldiers. It has been a real joy at every touchpoint. And the coffee is fantastic. Delivery, follow ups, the lot.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Contact Coffee Co
Thank you for the review Andy. It has been a pleasure to work with you to produce this collaboration in support of Scotty's Little Soldiers. We look forward to building a long lasting relationship with you all. Thank you.
Amazing coffee
Amazing coffee. Bought the brew bags to try and wasn't disappointed. Need to order more now as I definitely don't have enough for my coffee fix!!
26. august 2025
Besvarelse fra Contact Coffee Co
Thank you for the 5 star review Darren. Glad you are enjoying our brew bags!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.