Compare Parking Deals Anmeldelser 

I wrote a review recently about poor customer service following many attempts to get in touch with the company following cancellation of our flight. Whilst frustrating that three emails, live chat, telephone attempts and a letter did not get a reply; eventually the manager did phone me and apologised. He reported that he had tried to E mail me but they had bounced back, Why this should be I don't know my E mails have been fine. Anyway credit where its due, he responded and gave me a credit note for my cancelled parking which was fine given my booking was non flexible and in recognition of the pandemic circumstances. So I felt that the company had redeemed its self

I have had same situation with Raj at Compareparkingdeals/Parking4you . Initially responded to my request for full refund and he replied saying that as i cancelled they are keeping £17. I explained that it is a Government enforced cancellation - no reply for the last 36 hours to emails. I have given them fair warning that i will escalate matters. My first point of contact is .coronavirus-business-complaint.service.gov.uk which is a government website link to complain about a business that is profiteering from the coronavirus situation - of which this company falls into. My next contact will be Sussex Trading Standards, and then the Gatwick Parking Association, then the MGPA (Meet and Greet parking association). Complaints upheld against this company will lead to restrictions and possible ban from meet and greeting. Time to take the challenge up if anyone wants to do same action.

Do not use this website to find meet and greet airport parking companies! It all seems really confusing when the company we booked through this website, called Citi Park Meet & Greet for Gatwick arrived to pick our car, gave us a receipt which said it was GB Parks Meet and Greet ( when we thought we had booked Citi Park), and the contact phone number on it and the web page details on the information about dropping and picking cars are for a different company altogether: Holiday Meet and Greet, phone number 0333 7721063.
On our arrival at Gatwick we called this phone number and were told due to Corovirus they had to change things, instead of delivering our car back to the airport carpark, they said they will have to send a taxi to pick us all up and take us to where the car was parked. A man arrived, it was not a taxi, and took us all to a remote place where our car was parked. The state of our car was shocking, it was covered in mud and was absolutely filthy! It looked like it had been driven in a very muddy field.On top of that we had to pay the man £20, and were told we will get a refund back for this. I contacted the telephone number given as above and was told that they could not do anything about the refund as the company we booked with was not available that day and that they were only the middleman who the Meet and Greet companies went through them, All very confusing and Annoying! We still have not received our refund. Just would like to advise everyone not to use any of the companies mentioned here as they all seem very dodgy.

Obviously in this time of having all flights cancelled I asked for a refund and I spoke to Raj.
My full payment was £48.94 and they refunded £30.99!!
When I asked Raj about this he started shouting and screaming at me. Then he said we will take the remainder of what they owe me and take it off my next booking.
I really do not appreciate being spoken to like I’m causing a company problems when I am due a full refund regardless.
I recommend using a company called Resolved complaints and they will help get my money back in full.
It is sad that in what is happening around the world that this silly pathetic excuse for customer service has a major attitude problem.

Cancelled my booking due to Coronavirus as there were no flights to my destination.
They charged me £16.95 cancellation fee.
Absolutely disgusting that they are charging cancellation fees in these exceptional circumstances.
If it was my choice not to go on holiday then I would understand them charging a cancellation fee but
the fact is there are no flights so I cannot go.
I will not be using this company again and I would advise that no-one else does either.
It doesn't sound on previous reviews that they are any good at what they are supposed to do anyway.........!!!

I fly fairly frequently and always use compare parking deals, regardless of airport.

I always have a little look to see if their prices can be beaten, and so far, it's not been done!

Service is speedy, the drivers are lovely and friendly, and I wouldn't use anyone else.

Avoid this company!
They were late to collect at the start of my journey making me late for my check in. Then on return it took 4 hours and a visit from the police to get my car back because they are in dispute with their drivers who thought that stealing my car would get them their owed wages back! Bloody shambles. I got a refund but I’ve learned a lesson- I’ll only use official parking from now on.

AVOID AT ALL COSTS!!! Wish I had seen these reviews before booking. We went with customer meet and greet at Heathrow. Waited 2 hours on return from a long haul flight. They operate under several names and have false reviews. The operator we spoke to was so shockingly rude!! Going to try to complain to an ombudsman or watchdog!

Used this website, clearly uses false positive reviews for companies that are shockingly bad. Avoid Heathrow Platinum Parking and Compare Parking Deals like the plague - total rubbish!!!!

I used this company to compare parking deals and I selected Customer Care Meet & Greet Heathrow as the reviews were good. My confirmation email says I have booked them at the top.... then bottom of the email says Heathrow Platinum Parking. Unfortunately if you Google the reviews you can see they are awful. We had to wait 1:20 since we called them until we got our car back. I was told to wait outside as the driver would be there in a couple of minutes one of the times I called. After 15 minutes waiting in the cold with a baby and 5 year old I called again and no one answered the phone four times, until I used my other mobile to call. I was then told to wait as it would take ten minutes. When we finally got the car, the kid's car seats were both touched, the rearfacing toddler one was completely taken from its place, removed the seat belt and the straps that kept it secured to the front seat as it was the seat cover. The driver had already left without allowing us to inspect the vehicle. In fact, gave me my keys without even knowing if the car was mine and left. Why would anyone remove two kids car seats to park a car and bring it back to their owners? One of their reviews says they have used the customer car while on their care and makes me think the same about ours. AVOID.

Parking for you!!!! Never had such bad service, plane was on time phoned them as directed waited an hour in the cold 3 small children, the ignorant person on the phone after 5th call said the car wouldn’t start!! Lier the driver said it started 1st time and was only parked 4 miles away

Purple Parking
Why is it that I can get an initial price quote, then by providing my email address they then send me an email offering a supposed better discount, who are they kidding, in my case the actual supposedly better discount was reduced, and the new price was more expensive!
Trading Standards should be alerted to what I feel is sharp practice by these cowboys.

Worst company I have ever dealt with! SO RUDE! Customer satisfaction is not their priority! I will never use their service again! Meet and greet it’s more like a meet and wait!! Apparently it’s a customers problem if your flight is delayed without your knowledge and you should tell them while flying.. not their job to check your flight status.. awful service

DO NOT USE THIS SITE. Fake reviews - the company which they said had good reviews was diabolical!! Sent wrong car and so rude!! When I checked the actual reviews of the company Wizpark online, every single one was terrible. Compare Parking Deals should be ashamed of themselves

Stay away from this company. Had a terrible experience with this company. Once you pay them money it is impossible to resolve any booking matters. Sending emaild and phing them (specifically talking to Sam) is a waste of time and money. How are they allowed to do business in this country?

One Star is one too many.

Writing a review here as it is impossible to leave reviews on the compareparkingdeals.com website. Used First Choice Meet and Greet Manchester through the website.

Flew from Manchester T3
Experience started badly with poor instructions in email. It didn't record any of the flight details which I had submitted to the website. The email instructed to call 30 min out. When I called I was told to call when 10 min away. When I called back the driver was clearly talking to me from another car he was driving and it took multiple repeats to hear the directions. These the did nor correspond to any of the signs at he airport. 3 phone calls later we got to the right place - not the Meet and Greet area of the airport.
This was the compounded by the demand for £4 for the driver to exit the terminal. Apparently this was made clear in the email. It was not.

On return it took 5 minutes of constant redialling of an engaged number to get through. I was told we were 3rd in the queue and the car would be with us in 20 min. Unsurprisingly it took 2 calls and 40 min for it to arrive.
We then also has to pay £4.50 to get out.

To add insult to injury the little holder by the gear stick where you keep loose change for parking had be rifled and all coins had been taken.

On returning home I checked both the email instructions and the website again. At the very bottom of the T+Cs for both in very innocuous writing it says Airport levy charges are not included. Well hidden and totally lacking any indication of quantity.

Please learn from my mistakes and do not use either this website, First Choice Meet and Greet Manchester or any Executive Airport Parking affiliated parking services.

Booked meet and greet parking at Heathrow Terminal 3. The deal was for the car to be dropped off and collected from Terminal 3 short stay car park. You have to phone just before arrival and collection to confirm details. When I phoned both times I was told that the Terminal 3 car park was unavailable and that I needed to drop off and collect car from the external drop off point. Checked with Heathrow airport and airport police and this is a con. Car park was open and operating normally. I had been charged £8 in my booking for the car park fees and by doing this the firm pocketed the £8. Not a lot of money, but a totally dishonest tactic and forces the customer to act dishonestly to get their car back. I have emailed complaint to the firm, but no response.

Convenient enough overall as you don’t need to get a shuttle but had a to call a few times to get through in the first place and the person who answered the phone was incredibly rude on each phone call telling me ‘he’s on his way’ when we had given them plenty of time in advance (25 mins) to let them know we were on our way. Absolutely no help at all on the phone.

Then the same rude guy on the phone on the way back when we called, I forgot what car park and floor and when I called back to confirm I was told the car park and floor in a very slow, accented voice as if I was asking a stupid question.

We weren’t waiting long at all thankfully but our car was covered in dust and bird poo - which I’m still finding hard to understand how that can happen in a week but no apologies from them at all... won’t hold my breath for any responses to my comments!!
We then had to pay for the short stay car park anyway!
Pay a bit extra and use the services with good reviews.

Wish I'd seen these reviews before booking.

Took 30 mins of calling to find out where the driver was to collect the car on drop off.
On return for the car we waiting 45 mins, the reason given was that there was a number of flights landed at the same time - rubbish! The flights are all planned ahead of notice so more preparation with more drivers should have been done.
Car was then returned with damaged alloy wheel, inside covered in mud, serious scrape on the rear bumper. Emailed but no response as yet. Company car so have the resources for legal action which will be taken as far as possible to stop this happening to others. Will happily retract this and the multiple of other reviews with pictures left on all websites if the issue is resolved.
DON'T DO IT, pay more and go with the official airport parking.

Appalling - total cowboy operation - avoid! We got way with it but others have had cars damaged vandalised & abused!
They also have made you wait make you pay for the short stay ticket to get your car out of the airport!! So add at least £7.50!! On collection they ask you to go to departures and wait for a call - there is the risk of £40 fine for pick from there too!