I used to order from here some years back but was a little apprehensive after seeing the more recent negative reviews. Bit the bullet anyway and put through an order recently and everything pretty muc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I think they have amazing customer service. I got charged 72 euros customs due to them submitting a wrong invoice and they reimbursed the whole amount to me! They are very helpful and reply very fast!... Se mere
Virksomheden har svaret
I've ordered through them many times, just had an issue of an uncentered pupil hole. It blurred my vision. Instead of inquiring, they blamed me for the blurriness. Said they believed their opinion but... Se mere
After paying the expensive shipping+ custom tax only to receive the wrong item! No contact phone number on the site. Can’t reach support. No legit business has no customer support! Please don’t waste... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hi, we’re COLORCL! 💕 COLORCL.COM is operated by INTERCL CO., LTD, and we’re the home of SIESTALENS — colored contact lenses made for every mood, style, and little moment of self-expression. Whether you love a soft, natural look or want to try something a little more bold, SIESTALENS offers a variety of colors and designs to help you find the look that feels most like you. ✨ We ship our lenses to customers around the world and always aim to make your shopping experience easy, reliable, and enjoyable — from choosing your favorite lenses to receiving them at your door. Thanks for stopping by and being part of our COLORCL community! 💗
Kontaktoplysninger
64 Galsangyo-ro, Baebang-eup, 31477, Asan-si, Sydkorea
- +827077171110
- support@colorcl.com
- www.colorcl.com
3,3
Middel
70 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best contacts and best customer service!!!
Colorcl has the best customer service I’ve experienced! Any issue I’ve ever had with them has been resolved in a friendly and professional manner. I’m always happy with every purchase and their contacts are amazing, they look very natural and are comfortable as well. 100% recommend. Oh btw they changed their customer service email, if you have issues contact support@colorcl. c o m, they reply within a couple hours. There’s no spaces in “com” but for some reason I couldn’t post an email address.
21. august 2019
Uopfordret anmeldelse
I have never left a bad review on any…
I have never left a bad review on any company in my life because, companies have always reached out to resolve issues.
I ordered a pair of colored contact lenses and they have been shipped to the wrong address.
I went to the address they were shipped to and the home owned stated they had not received anything .
I then went to the USPS where they stated they had nothing for me.
I reviewed my confirmation email and the company did send my lenses to the wrong address.
Seems like an easy fix to resend my order right?
I ave sent several emails and tried finding a number to call but it appears they dont even have a customer service department???
Nobody has even reached out to me to try reconciling the situation.
I am very disappointed and I do not recommend this company.
14. august 2019
Uopfordret anmeldelse
Besvarelse fra InterCL Co., Ltd (colorcl.com)
Our printers are only able to print what the supporter inputs into their account. So, the label was printed correctly according to what the supporter wrote. That being said, the issue was not with the shipping label, but with the postal service, as they made an error in delivery. We are not affiliated with USPS. We simply hand them the parcels, and they deliver them. We are not able to control how they do their jobs. All we are able to do is follow up on orders, and in such case, when orders are mishandled or delivered to the wrong address, we still take responsibility, even though we are not USPS , and do not employ the couriers. This case is a perfect example. We resent another package and the supporter was able to receive the products that were purchased. Thank you for your understanding.
The price for my lenses was 15$ which…
The price for my lenses was 15$ which is very affordable as they are supposed to last for 6 months (though I probably will change them after 3 months or so). I found these online as Solotica dupes and picked Siesta Beige. The color is nice - light gray (and I have dark brown eyes), no zombie effect. It looks natural from a distance but when you look closely you can easily see black lines typical for color lenses. Next time I will pick a different model. Also they are quite comfortable AND they were delivered to Europe from South Korea after a week or so. And the company included a Korean sheet mask in the package which is great because I love using these :)
19. april 2019
Uopfordret anmeldelse
Affordable lens and quick shipping
Ordered from this site because a bunch of YouTubers were raving about this brand and how affordable the contacts are. Decided to make a purchase on Christmas Day and I received a tracking number the following day. Purchased Siesta Gray and Siesta Sugar Brown. Received them on January 3rd today. On my dark brown eyes and complexion ( NC37/40 from MAC) I really love sugar brown but the gray had a large pupil hole making it look more fake. For $34 this is a great site to get lenses from and they last 6 months. They’re more comfortable than solotica monthly natural colors ocre.
4. januar 2019
Uopfordret anmeldelse
Amazing
Amazing! My post office screwed me over and they are sending me a new pACKAGE!! amazing customer service!
4. oktober 2018
Uopfordret anmeldelse
This shop is more than excellent to do …
This shop is more than excellent to do business with. Their customer manner is more than friendly, fast and above all -efficient! I order several pairs of lenses from them and whenever there was a problem with the order they swiftly moved to sort it out in the most constructive and just manner. Not only did my order arrive on my doorstep lightening fast, but their communications were clear, concise, friendly and forthcoming. If all business operate in this manner, the world of business would be a much better place. I can recommend ColorCL, with their majestic range of lenses and beautiful customer service conduct to the whole world without a doubt!!!! Keep up the good work ColorCLshop!!!!! :-* Love yous!
12. december 2017
Uopfordret anmeldelse
Besvarelse fra InterCL Co., Ltd (colorcl.com)
Thank you for your review. We are so glad that you like out product. We will do our best to provide better products and services. Thank you♡
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