I've had a number of product failures with Cloud Nine Wide Iron Pros but, each time, Cloud Nine support have been very easy to contact, have responded rapidly and cheerfully and have been quick to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Faulty straighteners were changed fir a brand new pr within a week from a lovely telephone call sorting out forms abd emails regarding collection and my new product. Very satisfied on quick response.
I bought the Touch Iron which operates with two temperatures, it was the model I could afford. Cloud Nine was the brand recommended by my hair dresser and these straighteners are living up to my expe... Se mere
Virksomheden har svaret
What a fabulous product! so easy to order and it came with next day free delivery . The curling attachments with the hairdryer give the best results I’ve ever experienced it took a couple of goes t... Se mere
Virksomhedsoplysninger
- Hårproduktbutik
- Elektronikbutik
- Kosmetikbutik
- Leverandør af skønhedsprodukter
- Reparation af husholdningsapparater
Om Cloud Nine
Skrevet af virksomheden
THE KINDER WE ARE TO OUR HAIR, THE STRONGER IT BECOMES.
At Cloud Nine, we maintain your hair's unique strength with kindness. No other styling tools adapt to your hair's specific needs to promote strength, glossiness and long-lasting health. This is the kinder future of hairstyling.
MORE SCIENCE. MORE HEALTH.
From straighteners with 11 heat settings and pressure-reducing Revive Mode® that prevent excessive heat damage, to Sericite®-infused materials that lock in moisture and hairbrushes that minimise breakages, our technology is carefully designed to protect hair every time you style.
SUPERIOR IN QUALITY, DESIGNED IN-HOUSE
Cloud Nine technology is carefully designed to protect hair health with every use. Each styling tool is designed and manufactured in-house to meet the highest standards of performance and longevity.
MORE DURABLE, LESS WASTE.
By creating tools that last, we reduce unnecessary waste and care for the planet. We also offer recycling of our old tools to keep them out of landfill.
Your hair is unique and responds better when styled at its perfect temperature. Our styling tools have customisable temperature controls so you can adjust the way you style to your hair type, reducing the damage caused by excessive heat. We're leading the way and invite everyone to join us in the kinder, future of hairstyling.
Leading 3-Year Warranty
Skrevet af virksomheden
- Style with the peace of mind
- Cloud Nine products are manufactured to the highest quality standards. In the unlikely event that your product develops a fault, our warranty covers repair or replacement within the guarantee periods.
Cloud Nine Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com, your order is covered by our 45-day money back guarantee, excluding personalised products.
Kontaktoplysninger
A2 HornbeamSquare West, HG2 8PA, Harrogate, Storbritannien
- 01423 223327
- info@cloudninehair.com
- www.cloudninehair.com
4,6
Fremragende
11 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sent a return with straighteners and…
Sent a return with straighteners and travel bag to only receive straighteners back and not able to send back old travel bag …
18. august 2026
Besvarelse fra Cloud Nine
Thank you, Brandon, for sharing your review. We’re sorry to hear that you were disappointed with your experience. We do try to make it extremely clear throughout the returns process that accessories should not be included in your returns parcel. Unfortunately, any accessories returned to us are recycled upon arrival at our returns department and, therefore, cannot be returned to you. We can also see you have been in contact with our Customer Experience team to discuss your enquiry.
Cloud Nine x
Fantastic experience
Fantastic experience. Sent me a new replacement pair within 7 days
12. august 2026
Besvarelse fra Cloud Nine
Thank you Lianne for sharing your 5* review. We're happy to hear that we were able to provide a fantastic experience and promptly send a replacement. Thank you for your positive feedback!
Cloud Nine x
amazing customer service
I had a fault with my straighteners and I emailed the team, they were really helpful and speedy with their replies! they sent a replacement product and it works perfectly!!!
12. august 2026
Besvarelse fra Cloud Nine
Thank you for your 5* review Hattie! We're so pleased to hear that our team was helpful and speedy in resolving the issue with your straighteners. We're delighted you're enjoying your replacement product!
Cloud Nine x
Dry, add volume and curls with one hand!
Early days so far …
My previous dryer was Dyson - great technology but heavy to hold.
This cloud nine airshot pro with volumisers is amazing. The technology is great and I am able to dry my hair and curl and add volume with one hand!!!
That is a game changer.
It is a recent purchase so I cannot comment to its longevity at this point, but I am very impressed with its ease of use and technology.
18. august 2026
Besvarelse fra Cloud Nine
Thank you for taking the time to share your wonderful 5* review Debra! We're absolutely thrilled to hear that the Airshot Pro with Volumisers has been such a game-changer for you, especially with its ease of use and the ability to style with one hand. We understand your excitement about the technology and appreciate you sharing your initial impressions. We hope you continue to enjoy it for a long time to come!
Cloud Nine x
Already have 2 Cloud Nine items
Already have 2 Cloud Nine items, therefore already familiar with products. Wanted slim irons for fringe / closer hair line straightening. Items are quite pricey, but CN do occasionally discount offers. Well packaged. Prompt delivery. Delivery provider was stated that they must not leave on doorstep / neighbour etc, which is good as expensive so it is not something you want left on a doorstep.
17. august 2026
Besvarelse fra Cloud Nine
Thank you for sharing your review. We're so glad to hear you're happy with your new Slim Iron and that they meet your needs for styling! We appreciate your understanding regarding our pricing and are pleased the delivery was prompt and secure. Thank you for your positive feedback.
Cloud Nine x
Fantastic customer service!
Fantastic customer service! Always quick to respond, friendly advisors and my issue was rectified quickly and efficiently. Thank you :)
18. august 2026
Besvarelse fra Cloud Nine
Thank you for your fantastic 5* review! We're so pleased to hear that you had such a positive experience with our customer service. We always aim to be quick, friendly, and efficient in resolving any issues.
Cloud Nine x
Besvarelse fra Cloud Nine
Thank you for sharing your 5* review. We're so happy to hear you love our hair products!
Cloud Nine x
Great service and great product
18. august 2026
Besvarelse fra Cloud Nine
Thank you for your wonderful 5* review Jan! We are so pleased to hear that you had a great experience with both our service and our product. We truly appreciate your positive feedback!
Cloud Nine x
Contouring iron is fab
Contouring iron is fab , heats up real quick and curls hair im so time , also got free airshot mini hairdryer which is so compact and lightweight but powerful and dried hair in minutes
17. august 2026
Besvarelse fra Cloud Nine
Thank you Joanne for sharing your 5* review. We are so happy to hear that you are loving your new Contouring Original Iron and that it heats up quickly and curls your hair so efficiently! It's also wonderful to know that you're enjoying the Airshot Pro Mini and its powerful, compact design.
Cloud Nine x
Recently purchased my Cloud Nine hair…
Recently purchased my Cloud Nine hair dryer … it’s everything I expected , light weight easy to use dries my hair with less frizz . Would recommend to anyone looking to replace their old hairdryer definitely a 10/10 for me. Arrived day after ordering.
17. august 2026
Besvarelse fra Cloud Nine
Thank you for your wonderful 5* review! We're so happy to hear how much you're loving your new hairdryer and that it's everything you expected, leaving your hair with less frizz. We're also delighted it arrived so quickly!
Cloud Nine x
I have received my order and its just…
I have received my order and its just as said. Very happy with my purchase. Also got free products.
17. august 2026
Besvarelse fra Cloud Nine
Thank you Asim for sharing your 5* review. We're absolutely delighted to hear how happy you are with your purchase and that your order was just as described! It's wonderful to know you enjoyed the free products too.
Cloud Nine x
Excellent service
Excellent service, easy to navigate your professional site. I love my new staighteners even more than my old ones ❤️
17. august 2026
Besvarelse fra Cloud Nine
Thank you for your wonderful 5* review Mags! We're so pleased to hear you found our site easy to navigate and that you love your new straighteners even more than your old ones.
Cloud Nine x
Always used another popular brand but…
Always used another popular brand but felt it damaged my hair. However the cloud nine you can use the guide to find out what heat us best for your hair and the vibrating plates really as great for refreshing your hair. Highly recommend.
10. august 2026
Besvarelse fra Cloud Nine
Thank you Barbara for sharing your 5* review, We're so happy to hear that our product has made such a positive difference for your hair! We designed it with features like the heat guide and vibrating plates specifically to promote healthier styling. Thank you for your wonderful recommendation!
Cloud Nine x
Excellent customer service
Excellent customer service. Unfortunately my straighteners stopped working. I contacted support who spoke me through the whole process and it was so easy to get replaced under my warranty as they couldnt fix them.
17. august 2026
Besvarelse fra Cloud Nine
Thank you for your fantastic 5* review Kirsty! We're so glad to hear that our support team was able to assist you efficiently with the replacement of your straighteners under warranty. We always strive to make the process as easy as possible for our customers.
Cloud Nine x
i would give 5 stars really helpfull…
i would give 5 stars really helpfull gave me a replacement for my straightner sorted it out straight away no issues with delivery really happy with the service
17. august 2026
Besvarelse fra Cloud Nine
Thank you for your wonderful 5* review Savina! We are so pleased to hear that we could help you with a replacement and that your delivery was smooth. We're delighted you're happy with the service you received.
Cloud Nine x
Fab salon dryer
Fab salon dryer, good weight, temp and power good for all hair types. Very pleased with purchase .
17. august 2026
Besvarelse fra Cloud Nine
Thank you for your fantastic 5* review Rory! We're so pleased to hear you're very happy with your new salon dryer and that it's great for all hair types.
Cloud Nine x
Excellent product
My wife loves the airshot pro and the volumising kit.
Used it immediately and commented on just how easy it was to use to create curls in her hair that usually she could only achieve from a salon style and blow dry.
Cannot recommend highly enough.
17. august 2026
Besvarelse fra Cloud Nine
Thank you for this wonderful 5* review! We're absolutely delighted to hear that your wife is loving the Airshot Pro and Volumizers, and that she finds it so easy to create salon-quality curls at home.
Cloud Nine x
Straighteners are great and I love the…
Straighteners are great and I love the hairbrush too. Free goodie bag also, much appreciated
17. august 2026
Besvarelse fra Cloud Nine
Thank you for your fantastic 5* review Jacqueline! We're so happy to hear that you love your new straighteners and hairbrush, and we're delighted you appreciated the goodie bag.
Cloud Nine x
Cloud nine hairdryer with extendable wraps
Wow, amazing much better than the Dyson air wrap love it
17. august 2026
Besvarelse fra Cloud Nine
Thank you Amanda for sharing your 5* review. We're thrilled to hear you're loving our Airshot Pro and Airshot Pro Volumizers and that it's exceeding your expectations, especially when compared to other brands! Thank you for sharing your amazing feedback.
Cloud Nine x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.