Closca Anmeldelser 

Alex was very prompt and clear with his responses. He helped me to claim a new helmet under warranty. Thank you very much! Can't wait to receive a replacement for my favorite bike helmet.

A huge thank you to Closca support and Andrea; I have received my refund as agreed. By the way, I am very happy with my Closca bike helmet.

NU HAR JEG BEDT OM AT FÅ EN RETUR LABEL OVER EN UGE OG SUPPORT KAN ÅBENBART IKKE FINDE UD AF AT SENDE EN LABEL TIL MIG ....HMMMMM.....
HVAD SKER DER ?

I've been asking for a return label for over a week now, and apparently, support can't figure out how to send me one... Hmmmm...
What is going on?

Llevo más de una semana pidiendo una etiqueta de devolución y parece que el servicio de atención al cliente no sabe cómo enviármela... ¿Qué está pasando?

Good size advice: it fits perfectly. Fast delivery.

Todo bien
Amo mi casco

I love this helmet so much! I love how it folds up easily. Just as importantly, it's more comfortable than any helmet I've ever worn. It's solid protection that's light and doesn't pinch.

I am really disappointed at how the overall experience went. I have quite a small head, and by reading on the website despite size was within the limit of small helmet I ordered the medium as they recommend that is better to size up than down. To my surprise it was really quite big and wobbly with no possibility of tighten it more than I had already done, felt quite cheap and not safe at all . I then return it and ordered a small one which to my surprise again, didn’t fit at all , in fact was quite painful to wear. The thing that really annoyed me is that despite me ordering twice from their shop and complaining about the size, they did not once offered any discount or have the return cost on them, which I find extremely unfair since this is clearly a design fault on their side. For an helmet that cost more than 100£ is not acceptable. Therefore, sadly because I really liked the design , I do not recommend this helmet as even if it fits, the quality of string feels very low, as it's plastic and in case it does not , well you are stuck with a hefty return fee as they do not offer free return. Really disappointed

I like the design of the foldable helmet but mine came apart after 5 years of light use - 2 to 3 times a week. The helmets are certified to withstand over 10,000 folding cycles but the company only offers a 3-year warranty. My helmet failed after less than 1,000 folding cycles. Customer service offered me a 20% discount off a new helmet but that is not worth the risk of another failure.

Compré uno de sus cascos plegables para mi bici y estoy muy contenta. Me han atendido estupendamente cuando he tenido algún problema o duda y enseguida me han dado solución cuando la he necesitado. 10/10 :)

La rosca del tancament de l’ampolla, no és gens còmoda ni adecuada a la resta del disseny de l’ampolla.

Casco per bike comodo, leggero e ben fatto. Acquistato in combinato con la borraccia da 450ml. Effettivamente il casco nello zaino ci sta benissimo e pesa veramente poco. Ottimo per usare i monopattini e le biciclette in share.

Es una gran idea el usar termos botella para coger agua De Fuentes o en casa y beberla fresquita donde uno quiera sin tener que usar plásticos . Su sistema de sujeción es muy novedoso

Mooie designhelm. Is inklapbaar, dus zeer gebruiksvriendelijk. Ventilatie prima en comfortabel en biedt prima hoofdbescherming

Buenos días. He comprado varis botellas Closca pero la última me llego con un golpe y la silicosis del cubo de la botella despegada. Como era para un regalo se la di, porque a esa persona no lo vuelvo a ver varios meses.

De inklapbare hem is een prachtig concept omdat je hem makkelijk op kunt bergen. Helaas is de uitvoering beroerd want al na 8 maanden alle vier verbindingen stuk. Jammer van het innovatieve idee!

De eerste keer kocht ik in 2025 bij de ANWB deze helm. Het leek me heel fijn dat hij inklapbaar is. Maar na een paar maanden waren de verbindingen stuk. Ik kon nog net in september 2025 een nieuwe in een andere stad halen, want ANWB had hem inmiddels uit de collectie gehaald. En nu is mijn nieuwe helm OOK kapot! Hij ligt in twee stukken. Na een half jaar! En weer omdat de verbindingen breken. Ik zie deze klacht al een paar keer vermeld staan. Waarom verandert Closca de verbindingen niet?

Il casco è un capolavoro di design e praticità.
La garanzia e il supporto della Closca sono davvero ottimi!
Una volta che hai Closca non puoi adoperare nessun altro casco.
Davvero un prodotto spettacolare.

I've got my helmet on time. The instructions for adjusting straps could be better, but I got it to fit well.

The only real problem: I've ordered in English, but got the Trustpilot e-mail in Spanish :-)

Very helpful. Nice helmet and good to have something that fits in my bag. Had some issue with the first one but they got me a replacement. Their customer service department were super helpful on shipping one out to me.

Keep your purchase receipt! The collapsing mechanism on my beloved Closca helmet broke after 1 year of use. Closca honoured the purchase, replacing the helmet FOC but it was touch and go without the receipt. Based on other info I provided, my receipt number was retrieved and the Closca replacement arranged. My style and safety have returned.