My experience with clickasnap has been mostly positive, especially as someone interested in photography and earning from content. What stood out right away is their pay-per- view model, it's a ref... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
✨ My First Step into Earning Online with Photography! 📸💰 Today I uploaded my very first photo on ClickASnap… and honestly, it feels amazing! 😍 From just clicking pictures on my phone to a... Se mere
Virksomheden har svaret
I am honestly asking anyone thinking of using this service to be aware...terms and conditions are sketchy at best. There is zero notice of renewal and will continue to bill you regardless if you cance... Se mere
Virksomheden har svaret
I wanted to share my photos and meet other photographers and earn from the platform i even bought a plan far a month even though the profits didn't even go over 2 dollars and the pay per view they onl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn
Kontaktoplysninger
Storbritannien
- support@clickasnap.com
- www.clickasnap.com
3,2
Middel
645 anmeldelser
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
got legit views on my pictures and they…
got legit views on my pictures and they claimed that I was involved in click circles once I reached the payment threshold
30. maj 2024
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Siuu,
Thank you for your feedback. We're sorry to hear about your experience.
Please know that all withdrawal requests go through a thorough review process to ensure that our Paid Per View policy is being upheld. This is an important part of maintaining a fair and authentic environment for all creators on the platform.
In this case, our review flagged activity that fell outside of our policies, specifically related to view generation. When inauthentic engagement—such as view or click circles—is detected, we are unfortunately unable to approve withdrawal requests.
We understand this may be disappointing, but these measures are in place to protect the integrity of the platform and the earnings of our wider community.
If you feel this was assessed in error or would like further clarification, you're always welcome to reach out to our support team directly at support@clickasnap.com
Kind regards,
Katy Customer Care Team
What a scam
What a scam. they take your money eventhough they say it is a "free service" when you discover that they have been taking your money without noticing they refuse to give it back saying that i should have contacted them earlier. Dreadful support. avoid at all costs. Signed up for a free subscription which ended up being charged for. They admitted that there was an error on their part but still refused to return the money they took. Avoid! Avoid! Avoid!
17. maj 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Jody,
Thank you for sharing your feedback, and we're really sorry to hear that you’ve had a frustrating experience.
ClickASnap does offer a free service, but we also have optional paid memberships for users who want to access additional features. To purchase a membership, a user must actively choose a plan and complete the checkout process. During this process, it's clearly stated that memberships are set to auto-renew, and this is repeated again in the final payment summary before any payment is made.
We don’t create subscriptions or take payments without a user's direct action and confirmation. Our goal is always to make the process transparent and easy to understand.
We absolutely understand that unexpected charges can be upsetting. Once a membership renews, our support team handles requests based on our policies, which aim to be fair and consistent. In your case, the membership was originally purchased and only cancelled after it had already renewed.
We truly value all our users and regret that your experience hasn’t been more positive. If there’s anything further we can do to assist or explain, please don’t hesitate to reach out again — we’re here to help.
Kind regards,
Katy Customer Care Team
ClickASnap lehnt Auszahlung ab, unbelegte Unterstellung von "Click Circle"-Verhalten
Ich habe ClickASnap genutzt, um meine Fotografien zu teilen und mit der Zeit eine kleine Summe durch Aufrufe zu verdienen. Nachdem ich eine Auszahlung beantragt hatte, erhielt ich eine E-Mail, in der mir ohne Beweise unterstellt wurde, dass meine Aufrufe aus einem sogenannten „Click Circle“ stammen würden, also künstlich erzeugt seien.
In der Nachricht wurde erklärt, dass ich angeblich durch koordinierte gegenseitige Klicks und bedeutungslose Kommentare die Plattformregeln verletzt hätte. Diese Behauptung wurde nicht belegt, weder durch Beispiele, Daten noch konkrete Hinweise. Die Auszahlung wurde daraufhin abgelehnt, obwohl ich ganz normal auf der Plattform aktiv war.
Ich verstehe, dass Plattformen gegen Missbrauch vorgehen müssen, aber es ist enttäuschend und unfair, wenn man als Nutzer ohne Beweislage pauschal beschuldigt und bestraft wird. Wer ernsthaft Inhalte erstellt und sich an die Regeln hält, sollte nicht durch spekulative Richtlinienänderungen oder automatische Systeme abgestraft werden.
Ich hoffe, dass ClickASnap künftig transparenter mit solchen Entscheidungen umgeht, z. B. durch konkrete Hinweise, echte Kommunikation und nachvollziehbare Kriterien. Bis dahin kann ich die Plattform nicht guten Gewissens weiterempfehlen.
Danke für Ihre Antwort. Allerdings löst diese nicht das Problem.
Meine hochgeladenen Fotos sind weder gestohlen, noch sind meine Inhalte allgemein. Überdies gehöre ich keinem kriminellen Kreis an. Das wird ja immer besser mit den Anschuldigungen. Einzig und allein Ihre Stellungnahmen sind allgemein gehalten. Zudem kann sich jeder selbst ein Bild von meinem Profil machen. Rukiye ist mein Username
30. april 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Rukiye,
We’re sorry to hear that your withdrawal request was declined — we understand how disappointing that can be. Please know that this is not a decision we take lightly.
All withdrawal requests go through a thorough review process to ensure compliance with our Paid Per View policies, which all users agree to upon signing up. If we determine that these terms have not been upheld, we are obligated to decline the request.
This includes, but is not limited to, uploading stolen imagery, submitting generic or non-original content, participating in click circles, or engaging in any type of activity primarily intended to exploit the paid view system.
ClickASnap is a photography community built to support and reward genuine creators based on the merit of their own work, and we take that responsibility seriously.
Thank you for your understanding.
Kind regards
Katy, Customer Care Team
If I could give zero stars I would!.
If I could give zero stars I would!.. once again they have taken money from my account for a second year when I had already cancelled my subscription. What an absolutely brilliant set up for them, take pictures, post them, receive no money from them ,delete your account and still have them take £60 a year from you via PayPal.
When you try to contact them via PayPal or any email address it just bounces back. Brilliant way to make money for them, what a great business model, yet I'm still getting screwed!
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Dan,
We’re sorry to hear about your experience. If you believe you cancelled your subscription and were still charged, please contact our support team directly at support@clickasnap.com. A representative will be happy to assist you further and look into the issue.
We’re committed to resolving any concerns and ensuring a transparent and fair experience for all users. We look forward to helping you.
Kind regards
Katy , Customer Care Team
renouvellement et prélèvement sans la moindre autorisation
Aujourd'hui j'ai constaté un prélèvement de près de 150€ pour un abonnement à clickasnap, sans la moindre information, la moindre relance... c'est un essai que j'avais fait il y a plus de deux ans. Je n'ai plus jamais utilisé leur service, mais ça ne les a pas empêché d'effectuer le prélèvement et de me remercier pour ma compréhension face à leur refus de restituer les fonds... quand une société est à 150 balles près, je ne suis pas sûr qu'il faille y mettre le moindre kopeck. A vous de juger...
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Daniel,
Thanks for taking the time to leave a review — we're sorry to hear about your frustration.
We want to clarify that when you signed up for the trial, it came with clear terms stating that unless canceled before the end of the trial period, it would convert to a paid annual subscription. These terms also mention that the subscription renews each year until manually cancelled.
We also want to reassure you — whether on a trial or a paid plan, cancelling your subscription is quick and straightforward, and can be done at any time from your account settings in just a few clicks. As there was no cancellation request on your account until now, the system processed the renewal as scheduled.
We understand this may not have been expected, and while our policy doesn’t allow refunds for late cancellations, your subscription has now been cancelled to prevent further charges.
Thank you again for your feedback — it helps us continue improving the experience for all users.
Kind regards
Katy - Customer Care Team
Fuga de datos para la Darkweb
Fuga de datos para la Darkweb. Google DarkWeb Monitoring y Norton 360 Deluxe en sus reportes han escrito que ha habido fuga de datos para venta de información en la web oscura por medio de esta empresa ClicASnap. Cuidado! Tus datos están en riesgo. Alguien puede confirmar si es verdad la fuga de datos generalizada?
27. april 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Weymar,
Hi, Thank you for your review.
ClickASnap did experience a data breach in September of 2022 where some user emails were exposed however no payment or other personal information was affected.
Since then, we have rebuilt our systems with a trusted security company and are implementing ISO 27001 cybersecurity standards to strengthen our platform.
We take your concerns very seriously. if you could provide us with your contact email or write to us directly to support - support@clickasnap.com we can provide you the full statement and infomation pack that was given to our users at the time.
We look forward to hearing from you.
Kind regards
Katy , Customer Care Team
These are scammers
These are scammers. I have cancelled the subscription 3 yrs back still taking money out from my account. Don't trust them. These are fraudsters. Not to do any subscription with them otherwise you won't be able to cancel it. They will take your money out every year.
10. april 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Maria,
We're really sorry to hear about your experience and truly apologise for any frustration this has caused. This is definitely not the experience we want anyone to have.
We’d like to understand more and get this sorted for you as soon as possible. Could you please provide us with some more details, such as the email address associated with your account or any past cancellation confirmation you may have? This will help us locate your account quickly and arrange for a member of our customer service team to reach out directly.
Also, just to clarify — did you happen to contact us at any point over the past three years regarding this issue? That will help us check our communication history and ensure nothing was missed.
Thanks again for bringing this to our attention. We’re committed to resolving this with you.
Kind regards
Katy Customer Care Team
They are thieves
They are thieves! They stole my pro subscription, they didn't pay me the $50 I had earned after so much effort and they also banned my account saying that I uploaded images generated with artificial intelligence and that I couldn't when instead there is a category that says that it is possible to upload them.....I strongly advise anyone not to waste time with this scam be very careful!
1. april 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Marco,
We are sorry to hear about your negative experience and that your account was banned. We understand your frustration, but we would like to clarify a few points. While AI-generated images are allowed on the platform, they are not permitted on the marketplace. Only photographs can be licensed on the marketplace, as clearly stated in our terms of service and community guidelines.
Your account was banned due to spam content and photo dumping—specifically, uploading multiple identical or similar AI-generated images. This practice violates our guidelines and was communicated to you through your previous interaction with our support team.
We appreciate your feedback, and if you have further questions or concerns, please reach out to our support team for additional assistance.
Kind regards
Katy Customer Care Team.
Total RIP OFF site
Total RIP OFF site, I put a ton of my best images in there last year and made four dollars over the course of 12 months on their premium package. They never sent me a nickel.. and then last week we got charged for another year of service to our CC. we did not know that we signed in for a repeat service fee. Then I asked them to refund it because I did not use the site for the last nine months and there are no refunds. They did not send me a warning email that the funds were going to be withdrawn. They just took the money and ran.
Total crap.
....
March 18, 2025
In response to their reply below, which is pure BS, they took my money for a new renewal without me, knowing it, and then they completely cancelled my account. That's what they told me in an email. please believe me when I get screwed like this. I take it personally and I will do anything I can to discredit their organization. This is only a beginning..
16. marts 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Raymond,
Thank you for sharing your feedback. We’re sorry to hear about your frustration.
Regarding your earnings, we want to highlight that leaving the account inactive for an extended period – like the 9 months you mentioned – can significantly impact your income. Without regular engagement, including uploading new images and interacting with the community, your content is less likely to be viewed, which in turn affects your potential earnings. ClickASnap is a platform that thrives on consistent activity, community engagement and frequent uploads are key to increasing your visibility and paid views.
As for the renewal of your subscription, all memberships—whether monthly or annual—are set to auto-renew. This is clearly communicated at the point of purchase, and by completing your transaction, you agree to both the auto-renewal and refund policies, which are always accessible.
We understand that unexpected charges can be frustrating, and we appreciate you bringing this to our attention. Please be assured your account is still active with the pro membership applied should you wish to continue uploading your photography and thus start earning again!
If you have any further concerns or questions, please feel free to reach out to us directly!
In response to your updated review, Please be assured that your account is still active and the subscription is still applied, the membership has simply been cancelled meaning that you can benefit from the membership and its featured until its paid up to date at which point your account will downgrade to free and you will not be charged again.
Kind regards
Katy Customer Care Team
I never got paid and no explanation yet…
I never got paid and no explanation yet i followed there guideline and rules was given waste of time
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Mary,
We're sorry to hear that your withdrawal request was not successful. As per our Community Guidelines and Pay-Per-View policy, there are several factors that could impact a withdrawal, including an active membership and full adherence to our policies.
To understand the specific reason why your request was unsuccessful, we recommend reaching out to our support team, who can provide further clarification and guidance. You can contact us at support@clickasnap.com, or if you prefer, you can provide us with the necessary details, and we will have a team member reach out to you directly.
We appreciate your patience and look forward to assisting you.
Kind regards,
Katy
Customer Care Team
Just walk away
I initially had a good experience with ClickASnap, but recent issues have made me reconsider my opinion. I followed all platform guidelines, yet my last two withdrawal request was unexpectedly denied due to alleged violations. Despite my attempts to request clarification, I received only general responses with no specific details about what I supposedly did wrong.
As a pro member, I expected more transparency regarding account reviews and payment processes. Additionally, my total views and paid views do not match the claims made about engagement manipulation, which raises concerns.
If you're considering using the platform, I strongly recommend reading through all the policies and being aware that account reviews seem to be subjective. I hope the company improves its communication and support for its users in the future.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Maria,
Thank you for sharing your feedback. We understand your concerns regarding your declined withdrawal requests.
As stated in our terms of service, engagement must be organic and authentic to ensure fairness for all members. The use of click circles—where users engage with each other’s content solely for the purpose of increasing paid views—violates our platform’s policies. This practice undermines the integrity of the system and creates an unfair advantage over those who grow their engagement genuinely.
Your withdrawal was declined because our system detected activity consistent with click circles. While we understand your request for specifics, we are unable to disclose the exact details of our anti-fraud measures. Doing so would compromise our ability to maintain a fair and secure environment for all users. However, we can assure you that such decisions are not made lightly, and thorough investigations are conducted before any action is taken.
We encourage all members to focus on high-quality uploads, engaging with the community naturally, and building an audience over time. ClickASnap remains committed to providing a fair platform for photographers professional and amateur alike.
Kind regards
Katy Customer Care Team
Besvarelse fra clickasnap
Hi Mahmoud,
We’re sorry to hear that you feel this way. ClickASnap is committed to providing a fair and transparent platform for photographers to showcase their work and earn from their content. If you've had any issues with our service, we’d love the opportunity to understand and assist you.
Please reach out to our support team support@clickasnap.com with any concerns, and we’ll do our best to address them. Your feedback is valuable to us, and we’re always working to improve the experience for our users.
Kind regards
Katy Customer Care Team
Je souhaite me désabonner de chez eux…
Je souhaite me désabonner de chez eux et je n’y arrive pas et un prélèvement automatique est fait chaque année.
Vers qui je dois m’adresser afin que le prélèvement cesse.
17. februar 2024
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hello Chantal,
Thank you for sharing your feedback. We’re sorry to hear about your difficulty with unsubscribing and the automatic payments. To resolve this, you can contact our support team by logging into your account and reaching out directly. Alternatively, you can email us at support@clickasnap.com for further assistance.
We’re here to help and will ensure your request is handled promptly.
Best regards,
Katy Customer Care Team
Shocking Service
I'm a premium subscriber that can no longer log into my account and Clickasnap seems almost impossible to contact with virtually no customer support!
I will no longer recommend it to the community of photographers on my social media platforms.
11. februar 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Marky,
We're sorry to hear that you're experiencing login issues and that you've had trouble reaching us. Our team is always here to help, and we want to resolve this for you as soon as possible.
Please reach out to our support team at support@clickasnap.com, where our team is available Monday to Friday, 9 AM - 5 PM. We’re committed to assisting you and will do our best to get you back into your account promptly.
We truly value your support as a premium subscriber and appreciate your patience while we work on this. Please don’t hesitate to contact us so we can assist you directly.
Kind regards
Katy, Customer Care Team
The cancel button does not work
The cancel button does not work. All my attempts at contacting support go unanswered. They are untrustworthy and fraudulent.
5. januar 2025
Uopfordret anmeldelse
Besvarelse fra clickasnap
Thank you for sharing your feedback. We take such concerns very seriously and strive to resolve any issues as quickly as possible.
We would like to clarify that we have not received any emails or communication from you regarding this matter. Could you kindly provide us with the details of the email address or contact method you used? This will help us investigate why your messages did not reach us and ensure this issue is resolved promptly.
Regarding the cancel button, we have not received any other reports of it not functioning. Please provide any specific details or screenshots of the issue, and we will thoroughly investigate it to address your concerns.
Hi TheLone,
You can contact us directly at support@clickasnap.com so we can assist you further. We are committed to resolving this matter and ensuring your satisfaction.
Thank you for giving us the opportunity to assist you.
Kind regards
Katy Customer Care Team.
Besvarelse fra clickasnap
Hi Nathalie,
Thank you so much for your feedback! We’re thrilled to hear that everything was great. Your support means a lot to us!
If you ever need assistance or have any questions, don’t hesitate to reach out.
Kind Regards
Katy - Customer Care Team
Clickasnap Lier
A lots of strategic to prevent users to earn money. first, people give the like, only 0.001 cents (5 second). second, achieve the target (may take 2-3 years), said that not qualify to take money. third, always find excuse or reject or delete the account without notice. forth, use robot to excuse or any complaint, can not write to them, only can choose what they are providing question and answer. extremely dissappointed since 2022
19. december 2024
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Ang,
Thank you for sharing your feedback. We’re sorry to hear that you’re feeling disappointed with your experience on ClickASnap.
The amount received from a paid views depend on the membership type you hold, and we make this clear in our advertising, we're sorry to hear that you have misunderstood this.
Success on the platform often comes from engaging with the community and uploading high-quality content regularly that encourages viewers to stay for five seconds or longer, generating paid views.
We want to emphasize that ClickASnap is not a “get rich quick” platform and beyond paid views, we’re a community of photographers and artists supporting one another. Many members find value in building connections, improving their skills, and sharing their passion.
We’re sorry that you haven’t yet reached a withdrawal amount or that it has been declined however as per our terms of service and paid per view policy we are unable to approve requests where fraudulently activity has occurred to artificially boost paid views. Our support team is here to help with tips, tutorials, and advice to grow your account , make the most of our community and ensure that your are compliant with the community guidelines and other polices which you agree to adhere to at the point of sign up.
Please don’t hesitate to reach out—we’re happy to assist.
Thank you for being part of ClickASnap, and we hope to help improve your experience.
Kind regards
Katy Customer Care Team
I always thought the site was ok…
I always thought the site was ok support used to answer quickly, But now their support doesn`t respond to messages, Maybe it was because I dropped from a paid to a free account as I didn`t have the time to post on there but I always logged in to keep account active. But now can`t even log in anymore as they are requesting a password change and telling me to check my email but no email was received from them, I stood by them through the migration from the old site as a paid user; I really wouldn`t recommend the site anymore, especially with the lack of customer service. they then put a reply on here, to give the impression they are helping people, when infact even sending a direct message to support no one bothers to reply, so I will not be removing or editing my review in favour of them, as I sent a message none replied If I could have left no star I would have. And there are no emails in the spam folder, funny you can reply on here though.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra clickasnap
Dear Craige,
Thank you for your feedback. While we fully understand and appreciate your frustration regarding the challenges you’ve faced accessing your account, I must clarify that our support team has responded to your queries multiple times.
Specifically:
We replied to your support ticket on 13th December.
Two additional emails were sent in response to your query on 18th December.
Our Customer Service Manager also reached out directly to you on 19th December.
If you have not seen these replies, we strongly urge you to check your spam or junk email folder, as it’s possible our messages were filtered there.
We strive to provide prompt and effective support to all our users, regardless of their account type, and it’s disappointing to hear that you feel dissatisfied. However, we have taken several steps to assist you and are still awaiting your response to move forward.
Kind regards
Katy Customer Care Team
Before going to bed I requested payment…
Before going to bed I requested payment of my earnings. Woke up the next morning and was pleasantly surprised to see the money in my PayPal account 5* Well done Clickasnap
25. november 2024
Uopfordret anmeldelse
Been asked to update my password foe…
Been asked to update my password for several days. Not working and keeping me out of my account!
Impossible to talk someone. Online chat facility utterly useless! I may delete my account
22. november 2024
Uopfordret anmeldelse
Besvarelse fra clickasnap
Hi Hadi,
We’re sorry to hear about the difficulties you’ve been experiencing. Please contact us directly at support@clickasnap.com, where a member of our team will be happy to assist you.
Alternatively, you can provide the requested information here, and we will reach out to you to resolve the issue as quickly as possible.
Kind regards
Katy Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.