Claims Consortium Group Anmeldelser 

2.053
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent service. We had a serious water leak which resulted in four floors being taken up and replaced. Everyone was kind and helpful and made the whole dreadful experience bearable. Thank you so mu... Se mere

Bedømt til 1 ud af 5 stjerner

In September 2023 my house flooded 7 months later nothing has been started let alone replaced. I know have black mould in one of the rooms and woodlouse making themselves known in every room. My home... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very professional and slick service , from the guy who came within 2 hours of claiming to make a temp repair to the tradesman Andy who took pride in his work and finished the work of perfectly . Staff... Se mere

Bedømt til 5 ud af 5 stjerner

Was very impressed with the timely response and fix. Due to very ongoing and frustrating issues with Anglian water, regarding our water leak it was refreshing to get the matter resolved by the guys ve... Se mere

Virksomhedsoplysninger

  1. Penge og forsikring

Oplysningerne kommer fra forskellige eksterne kilder

Claims Consortium Group is a leading UK property insurance claims handling and buildings repair network specialising in Surveying, Reinstatement and Motor


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(2.053)

28 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

completed on time…

Apart from the long wait for the work to start, everything was done to the set time table.
Surprisingly little mess & workmen very efficient & helpful

16. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

We had excellent service. Insurance claims can sometimes be stressful and drawn out. Our experience was stress free from start to finish. Every stage was very well communicated without any hassle. The works were completed on time and to a high standard. Thanks.

29. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very timely and uncomplicated approach…

Very timely and uncomplicated approach from admin perspective and the issue was assessed thoroughly and discussed and then dealt with quickly effectively, with minimal inconvenience and utmost efficiency and the whole team were delightful in all respects

26. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Long painful process

I had damaged drains that were backing up into my garden. They sent a contractor out to verify if this was covered by my insurance, he immediately said it was. It then took 3 months of battling to get them to agree to pay for the work. They obviously drag their feet and try to extend the process as long as possible in the hope that you cave and pay for the work yourself. Shameful.

I was advised to raise a complaint to the financial ombudsman, after I mentioned this my claim was processed and paid within 3 days.

17. april 2024
Claims Consortium Group-logo

Besvarelse fra Claims Consortium Group

Good afternoon,

We can see that an explanation for the delay was provided by our drainage team during the process of your claim although we thank you for your feedback.

Kind regards,

CCG Customer Services Team

Bedømt til 4 ud af 5 stjerner

Claims Consortium Group

Found Claims Consortium Group genuinely ok to deal with. They were courteous and helpful but one time when I needed to speak to the tech advisor urgently with reference to an issue, I could not get them to contact me back even though I left 3 messages over several days for them to do so.

15. marts 2024
Bedømt til 1 ud af 5 stjerner

Avoid like the plague

Avoid like the plague ! They do not communicate with you at all. They do not reply to emails or return your phone calls. I have been trying to have my claim for water ingress dealt with quickly to avoid further damage yet 3 months later we still have a wet ceiling in part of the house and things are starting to go mouldy causing further damage. The lack of communication is shockingly bad. This company "manages" claims on behalf of insurance companies. This is not true as they are not managing anything from what I can see. Really disgusting when you are dealing with peoples homes that you can take so long without any communication. If there is a regulator for this type of business I hope you are taking note !
Claims Consortium Group - I do not want a reply saying please email our customer services department with your claim number as I have numerous times and not had any reply. We also call on and are told you will call us back and you don't ! You should not be allowed to trade as a business dealing with peoples homes and causing them more misery than from the original disaster than caused the claim in the first place.

26. februar 2024
Uopfordret anmeldelse
Claims Consortium Group-logo

Besvarelse fra Claims Consortium Group

Good afternoon,

We're sorry to learn of your feedback.

We would appreciate the opportunity to look in to this for you, however, we have no way of verifying your details unless you contact us to confirm your claim reference number and/or postcode.

We have noted that you do not wish for us to offer the option of contacting our Customer Services team although if you do happen to change your mind you can email us at customerservices@claimsconsortiumgroup.co.uk

Kind regards,

CCG Customer Services Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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