Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... Se mere
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... Se mere
Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.
Kontaktoplysninger
The Perch, Spa Bottom Farm, Haggs Road, Follifoot, HG3 1EQ, Harrogate, Storbritannien
- 01423524777
- matthew@cimmermann.co.uk
- www.cimmermann.uk
4,9
Fremragende
197 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and accurate communications
Quick and accurate communications
Items arrived on time and undamaged
7. marts 2023
Excellent service.
28. februar 2023
Customer support responsible and…
Customer support responsible and helpful
I found their customer support responsible and helpful. It took me 2 weeks to wait for stocking. The customer support contacted me first and gave me a clear time line. When order was ready to dispatch, Customer support arranged it very quickly.
22. januar 2023
Great company
Always great communications and excellent service. Has bought multiple pieces from them and never any issues.
16. februar 2023
Very helpful!
26. januar 2023
Impeccable customer service
9. februar 2023
Brilliant service
1. februar 2023
Good service and punctual
Good service and punctual. I bought my Vitra petite potence via Cimmermann. They had a very clear communication and managed my expectations on the lead time. Which is very important for a customer. Please support the small business!
25. januar 2023
Kept well informed about delivery…
Kept well informed about delivery details arrived on time in perfect condition 😊
17. januar 2023
Excellent experience
Good communication once order placed and very quick delivery when item was back in stock.
Excellent service
11. januar 2023
excellence
effortless ordering & delightful delivery in due course (with full advise about lengthy lead time) thank you! happy customer
13. januar 2023
Excellent service
We purchased two pendant lights from Cimmermann. They arrived pretty quickly given the time of the year (around Christmas). Overall an excellent service including communication.
6. januar 2023
Case Robin Day chair
We placed our first order with Cimmermann after searching for a specific item at the best price. We were a little hesitant as the price was so much better than elsewhere - it almost seemed like there must be a catch. Well, no catch, no compromises, just fantastic value and excellent customer services too. Our queries were answered immediately, the customer service response was friendly, informative and prompt. The delivery arrived in half the time quoted and we were kept updated every step of the way. All in all an excellent experience, which is really important with any purchase but especially when you’re buying something you’ve saved for. Thank you, we will definitely buy from you again once the piggy bank has filled back up 😊.
18. januar 2023
Uopfordret anmeldelse
Sensible, great approach to customer service
Sensible, polite and mature approach. Friendly combined with being commercial
13. januar 2023
Great customer service
Great customer service, kept me informed of order status / delivery time. Product arrived promptly and was well packed/ protected for shipping.
11. januar 2023
Very happy with customer service and…
Very happy with customer service and delivery, would shop here again.
8. januar 2023
Incredible service at Cimmermann
Just used Cimmermann for the first time.
Absolutely spectacular from start to finish - best price, fast and kind communication, and finally a white glove delivery ahead of schedule - were all outstanding. Highly recommend it and will most definitely use it again.
9. januar 2023
Uopfordret anmeldelse
Struggled to get this particular light…
Struggled to get this particular light fixture from local stores. Though we had a while to wait (from Italy) we were kept updated on its progress and delivered and know up and working 👍😄
17. december 2022
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