Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... Se mere
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... Se mere
Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.
Kontaktoplysninger
The Perch, Spa Bottom Farm, Haggs Road, Follifoot, HG3 1EQ, Harrogate, Storbritannien
- 01423524777
- matthew@cimmermann.co.uk
- www.cimmermann.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Matt was brilliant in keeping us up to date about the order and delivery date. Fabulous customer service!
Lovely company to deal with
We have bought a few items from Cimmermann in the past and are always impressed by the great service - prompt confirmation of delivery times and excellent communication from Matt.
6 Starck Kartell dinig chairs
I ordered 6 Starck Kartell dining chairs and needed them delivered within a certain date due to a family gathering. I contacted Cimmermann and they confirmed that due to customs (which were out of their control) that they couldn’t guarantee delivery before Xmas. When I explained the reason, they got in touch with the company and confirmed that they would keep me posted when the items were dispatched overseas, inform me when they got through customs and would deliver them as soon as they arrived at their end. Could not fault their communication and they kept me posted all the way through. I had the chairs in time, a few days before the family gathering.
Would not hesitate to order from this company again!!!!
Very responsible and friendly
Excellent service
Excellent service! So great to be able to communicate quickly and reliably and feel ‘looked after’. Our chairs arrived well packaged and look great 👍
Lovely people
Excellent service. The ordering process was seamless and my fabric order was delivered very quickly. I’ll definitely order from Cimmermans again.
Great local small business
I could not recommend Cimmerman more. I ordered 2 Kartell Masters chairs. The pricing was good and the website was very clear, answering any questions I had regarding delivery times, potential customs, etc... The ordering process was easy, and Matt got in touch very quickly to inform me of the timings and estimate delivery date. He kept me updated throughout, and the chairs came in almost a month earlier than initially informed, great service ! Will definitely be using Cimmerman again :)
Customer-centric
Makes me happy to support a small business whose business practices put their customers and their experience first.
I highly recommend this company
I highly recommend this company. Matt was so helpful and patient while I was deciding what sofa colour I wanted. Nothing was too much trouble and I was kept in touch with progress once the order was in. I’m thrilled by my new sofa and will use Cimmermann again.
Excellent communication and beautiful…
Excellent communication and beautiful products. Recently moved house and done a LOT of on-line shopping. This company is head and shoulders above all others I have dealt with.
Customer service
I was kept informed of the progress of my order and was asked when it would be convenient to accept the delivery. It was packaged well and I am very pleased with the product.
Wonderful customer service and high end…
Wonderful customer service and high end furniture, from a company which cares. I ordered two beautiful bookshelves. When they were delivered, I spotted a manufacturing defect on each one. I contacted Matt at Cimmerman to advise of this. He arranged for new shelves to be delivered and for them to be swapped with the original ones. This was carried out seamlessly. The way customer service used to be. I will order from Cimmerman again, without a moment’s hesitation.
nice people to deal with
nice people to deal with ; they are seriously interested in their products as evidenced by their regular emails
My second order from Cimmerian
My second order from Cimmerian adding additional pieces to my String shelving system. I’m loving it so far. Items packaged well with no damage on receipt and delivered in time given. Very pleased and definitely would recommend Cimmermann.
Fantastic experience
Fantastic experience with great communication throughout and efficient delivery. A service I would definitely recommend :))
Well described
Matt Cimmermann provided first class service and I highly recommend Cimmermann
Matt handled my enquiries brilliantly, kept me fully informed throughout the ordering/delivery process, gave first class service and was a real pleasure to deal with.
The beautiful Egg Chair and Footstool arrived today, 12 days earlier than anticipated, and is absolutely perfect.
I unreservedly, highly recommend Cimmermann as a great company to do business with.

Besvarelse fra Cimmermann
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