Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... Se mere
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Se, hvad kunderne siger
March/April 2026 Bath Installation was professional and efficient. The team arrived on time, protected the furniture, did some serious drilling which resembled dust central! but after the installat... Se mere
Stove fitted, looks good, excellent instructions for use, produces lovely heat and large door window gives room a cosy feel when lit. Wish we had replaced our open fire years ago.
Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy. Looks stylish and classy.Classic but contemporary.... Extremely easy... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.
Kontaktoplysninger
Bishops Way, PO30 5WS, Newport, Storbritannien
- 01983 537780
- www.charnwood.com
4,7
Fremragende
443 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect for small spaces.
I have the Charnwood C4 installed in my wooden cabin. I can now use it all year round. It's the perfect size. Only one air flow handle is easy to use and gives good fire reaction. Sturdy build with a pleasant design. So far I cannot fault it.
16. december 2025
Uopfordret anmeldelse
A great new stove.
A great new stove.
Eco blue 5
Easy to light,burns really clean,and gives out a great heat
23. november 2025
Uopfordret anmeldelse
Great fire .Lots of compliments in the…
Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy.
Looks stylish and classy.Classic but contemporary....
Extremely easy to keep clean and only negative was sold as having spare bricks included which never came .Or at least the fitter never left them.!
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Charnwood
Dear Janna
Thank you for your review.
We are delighted to hear you are pleased with your Charnwood Cranmore 5.
Our stoves aren't supplied with spare bricks, but you will be pleased to learn that these items are covered under our guarantee for 3 years in the event of any issues.
Please feel free to contact us if you require any assistance.
Warm regards
Charnwood
I Great stove
I Great stove
But bought the direct air inlet flex pipe and fittings thought it was a rip off £55
Flex pipe was not long enough went to local builders merchants bought two longer lengths for £ 20
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Charnwood
Dear Tom,
Thank you for your review and for your positive comments on the stove.
The direct air kit, which includes the flexible pipe and all the necessary fittings are chosen to ensure compatibility and compliance with the majority of stove installation requirements. We’re sorry to hear the supplied length didn’t suit your particular setup, and we appreciate you taking the time to share your feedback.
Warm regards
Charnwood
The Charnwood C5
The Charnwood C5 stove that we purchased has been very impressive during the first few weeks of it's use. We had it installed professionally just before Christmas 2025 and it has kept us all very warm and cosy during the cold nights. The build quality is very good and the functionality is excellent.
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Charnwood
Dear Paul
Thank you so much for sharing your experience! We’re delighted to hear that your Charnwood C5 stove has been keeping you warm and cosy during the cold nights. It’s great to know you’re impressed with the build quality and functionality - these are things we take great pride in.
If you ever need any tips or support to get the most out of your stove, please don’t hesitate to reach out. Enjoy many more cosy evenings!
Warm regards,
Charnwood
Two Charnwood log burners purchased
We have recently purchased two Charnwood log burners for our new home . We had a Charnwood C5 in pewter, in our previous home and on moving house decided to go for Charnwood again as we were really pleased. We currently have a Skye 5 in almond and a C5 in blue. They are both so easy to use and we love the colours! They give off plenty of heat and have a 10 year warranty. I’d highly recommend Charnwood log burners.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Charnwood
Dear Effie
Thank you so much your wonderful feedback!
We’re delighted to hear that you chose Charnwood again for your new home and that you’re enjoying both the Skye 5 in Almond and the C5 in Blue. It’s fantastic to know you love the colours and find the stoves easy to use, while appreciating the warmth and peace of mind that comes with our 10-year warranty.
We really appreciate you taking the time to share your experience and your recommendation means a lot to us.
If you ever need any support or advice, please don’t hesitate to get in touch.
Warm regards
Charnwood
Besvarelse fra Charnwood
Hi Anne
Thank you for your review. We’re so pleased to hear that your Charnwood stove was installed professionally.
Warm regards
Charnwood
Fire..st class
Excellent quality of materials and innovative design features coupled with superb heat output makes for a very satisfied customer!
9. december 2025
Excellent quality stove
Excellent quality stove. Looks fantastic and very easy to use.
28. oktober 2025
Stove
The log burner we had installed is brilliant . The right size for the room and superb installation by Alltimegrates.
Very happy with the guarantee.
A perfect stove.
3. december 2025
Excellent customer service
Bob was exceptionally helpful. Returned calls and sent informative information to resolve my issues. Very professional and dealt with my issue promptly.
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Charnwood
Thank you so much for your kind words. We’re delighted to hear that Bob was able to assist you promptly and professionally.
Providing excellent customer service is always our top priority, and your feedback means a lot to us.
If you need any further help or have additional questions, please don’t hesitate to contact us, we’re always happy to assist.
Warm regards
Charnwood
Vent on the wood burner is not good…
Vent on the wood burner is not good enough on the Cranmore 3Kw sl you have to keep the door open to keep it going most of the time
27. november 2025
Besvarelse fra Charnwood
Dear Rupert,
Thank you for taking the time to share your feedback. We are sorry to hear about the issue you are experiencing with your Cranmore stove.
We will be very happy to assist you in resolving this issue and will reach out to you by email shortly.
Warm regards
Charnwood
New wood burner
Very well made item early days yet but will be surprised if there are any issues.
27. november 2025
Bought a 5 kw C5 for a 45sq meter space…
Bought a 5 kw C5 for a 45sq meter space and it’s super warm, supper efficient and simple to install.
6. november 2025
Best of British
We researched what we needed and what we wanted. Charnwood came out tops in everything. Manufactured in UK, British materials, excellent quality. good size and very good price. We contracted them for assistance in planning the hearth, size, fireproofing etc. nothing is too much trouble for them. They really are the best of British and we would recon them to other purchasers.
28. november 2025
Simply Brilliant stove
Recently moved home and we installed a Charnwood C4 stove. We had a similar stove in our previous home which we didn’t think could be bettered, but the little Charnwood has surpassed all expectations. It is so simple to use, always lights first time and it gives out much more heat than it should for the size.
Classique Fires in Carrickfergus were very helpful throughout the process and their fitters went above and beyond.
27. november 2025
Charnwood Aire 5
The customer service is top class and a service ive never experienced before. I was purchasing some door hinges for my fire due to a problem with my fire door. After my purchase I did send them an email to confirm my purchase. That was over a weekend. On the Monday, I received a lovely email from the Manager who kindly sent me the hinges in the post, which arrived the next day. He also sent a member of their Technical team
to come out a and fit the new hinges and. All of this was free of charge. The kindness they both shown me. They were professional, but yet very friendly. There arent enough words. Other than it was Platinum service. Makes it even better that they make the best log burners. I will definitely go direct to them if I need anything again in the future. I have never experienced service like.
Thank you Mark and John.
24. november 2025
Uopfordret anmeldelse
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