Churchill Estates Management Anmeldelser 2.157

Over the past few weeks, I spoke to Anne Collings, Lodge Manager, on several occasions. Anne is very pleasant and easy to talk to. She's a very professional individual with excellent communication skills.

I recently visited Bechers Court in Liverpool to do a food tasting sessions with the residents. The manager Suzanne was extremely friendly and welcoming and we had alot of residents in attendance which was down to Suzanne.

The service charge where my relative lives has increased considerably. Costs for garden maintenance have increased by £10,000 per year (yes that's right, £10,000 more per year for a discretionary spend). What an irresponsible way to spend residents' money.

Visited St Francis lodge to meet the lovely Ladies for a chat about CPR Great set up and very helpful staff who arranged the session Big thanks to Nick for arranging the session and having everything set up and ready

Lodge Manager: Sharon Wait. She has been coming in once a week to help out while we had no manager. She has been excellent in her approach. Very pleasant. Easy to talk to. Smiling & interested in all the residents in all 3 blocks. Any problem was sorted out on the day. I would love her to be our new lodge manager & speaking to other residents so would they.

A lovely experience in Thame! I came and quoted for a job at Yeats Lodge and the Manager Melissa was very welcoming and knowledgeable. At the time of my visit a big function was taking place in the lounge and the residents were friendly. I look forward to working with Mel in the future.

We stayed in the garage suite on 14th March 2026 and had a great stay.

Abbie left the key for us and was very prompt in all her responses to us when making the booking.

The room was immaculate and very clean. The tea and coffee laid out was a nice surprise and very much appreciated.

We could not fault anything and will definately book again when we go and see my Father who resides there.

Thanks again Abi

Keith and Paula

15 months ago, after viewing numerous retirement apartments, I moved into Eleanor Lodge in Knowle. At this point I still had doubts about whether I was doing the right thing. Thankfully I immediately had support and reassurance from the Lodge Managers. They were welcoming, approachable, engaging and very helpful

I have continued to find Adele and Chris friendly, helpful and caring, whilst retaining their professional and businesslike approach on managing the development properly. I no longer worry about my decision about moving into a retirement apartment. We are tucked away but in close proximity to the vibrant High Street with doctor, dentist, independent shops, hairdresser etc all a few minutes walk from the front door.

Helen the lodge manager at hadley lodge is a great asset to your company but a bigger asset to us residents. For example one of our large refuse wheelie bins had a wheel broken due to our over zealous bin men and it took helen approximatly three months of constant chasing the council to get it replaced. When that one was delivered it was in such a disgusting state that another one had to be requested, this time a one in slightly better condition arrived. Helen is always available for any problem be it large or small and is always available to assist in any i.t.problems.

I was made to feel welcome here at Coronation Lodge from the first day. Emma, the sales executive, had been supportive at very stage of the purchasing process. Stuart, the Lodge Manager, is excellent. He looks after the property, keeps his eye open for any problems, and responds to peoples’ requests. He is always willing to help people in any way he can, and he is always smiling and cheerful.

Yet again,it looks like the former Housing 21 residents are getting worse deal. What happened to "nothing will change"? Our Area Manager has suddenly slapped us with an additional £50 plus in our service charge for the contingency fund. We have never paid this before. I phoned customer feedback and was told to talk to our Area Manager. She claimed to have taken legal advice although we have not seen any evidence of this. However, the AM has been off sick since producing the service charge accounts. I mentioned this to the feedback person who repeated that I had to speak to the AM. I suggested to the feedback person that they were passing the buck and to my disbelief they said yes. Along with others from my property we have been told by Emma McCarthy in writing that our contingency fund is paid via exit fees and makes no mention of an additional payment. We still await confirmation that the service charge element should be scrapped. Some of the residents are refusing to pay this part of the payment until they have confirmation. CEM please pull your finger out and confirm the situation before more negative reviews appear.

Here at Minster Court in Lichfield, I just want to say that our Lodge Manager - Steve Humberstone - is incredibly helpful and interested in the welfare of all owners. Every day, he inspects the garden and checks the bins. He always has a friendly disposition which is very comforting.

I live at Arlington Lodge in Leamington Spa and it has everything I need. It’s walking distance to the shops and the amenities are excellent. We have a lovely lodge manager who looks after everyone and all my neighbours are friendly. There are many activities to join in and you can do as few or as many as you choose. As well as the day to day activities there are also others arranged for special occasions. There is a monthly restaurant club, yoga, afternoon tea, fish and chip night, to name just a few.We also have beautiful gardens to sit in in the summer.
It’s an easy place to live in. I’m on my own but feel very secure here as the manager lives on site and security is good.
Apartments vary in size and type so there is something for everyone

SPICER LODGE STOURBRIDGE

I always look forward to visiting my relative at Spicer lodge a in Stourbridge, managed by Churchill Estate Management. It’s such a warm, welcoming place, and every visit leaves me with a lasting sense of comfort and happiness.

The guest suite is beautifully kept—clean, cosy, and thoughtfully designed, making it the perfect space to relax and feel at home. One of my favourite features is the lovely green flower area I’ve even helped out there myself:) it offers a peaceful setting with ample seating. It’s a wonderful spot to sit, unwind, and enjoy the surroundings, especially on a nice day like today

The building itself is very well maintained, reflecting the care and attention given by the management. The manager is always helpful, approachable, and clearly dedicated to ensuring everything runs smoothly for residents and visitors alike.

Most importantly, I love visiting my relative here—they are so happy and settled, which speaks volumes about the environment at Spicer Lodge. It truly is a special place, and I always leave looking forward to my next visit.

I had the pleasure of singing to a handful of the residents this afternoon and I was made to feel so welcome, to the point I sat down and had a cream tea with them all, such a lovely place and to see the smiles on their faces was great
Look forward to visiting again soon

Excellent managers at Hudson Lodge Cheam both professional, friendly and approachable and go out of their way in offering help, advice and support as necessary.
Having moved into my flat 6 months ago they have enabled me to settle quickly into my new home and to meet other like minded people living in the Lodge.

Always pleasure to visit my grandparents in Coleman Lodge, Aldridge.
The communal areas are always spotlessly clean and fresh,and the Lodge manager Eve is such a delight..

Cleves Lodge - stayed in the Guest Suite. Comfy bed, good size TV, lovely clean room, quiet night, friendly Lodge Manager. Friendly owners. Pub a short distance away. Recommended.

I like the together community the only gripe i have is why the lounge lights have to be left on between 9-5 7days a week i understand that potential buyers may like to look around but surely and especially in the summer months when everywhere is naturally bright(especially our lounge at Dovehouse lodge in Hitchin) clients can still see the clever layouts of of all areas plus your saving the carbon footprint! I would of thought that when sales know a client is coming to visit i would be better to quickly put light on ready for the visit that way Churchills and its residents can save on unnecessary high bills and more money to spend elsewhere due to the savings made

I would like to thank Niki Shepherd for her work since becoming manager at Fairbanks lodge.
She is an asset to Churchill that’s for sure