The ceiling tiles I ordered arrived with one pack damaged in transit. I emailed them and had a quick response resulting in the replacement pack being dispatched and delivered next day. Very pleased... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Customer service from your team was excellent. The driver that delivered the tiles was also helpfull and excellent. Unfortunately the driver that delivered the frame and lights was rude. He... Se mere
Virksomheden har svaret
I found Ceiling Tiles UK to be a really easy company to deal with. The prices were competitive, timescales were accurate, communication was clear and helpful. Had a minor issue with damage to a coupl... Se mere
Virksomheden har svaret
The way our delivery was packed is by far far the best we have experienced for this type of product. Top and corner protection, wrapped and secure. The delivery driver was polite and extremely helpful... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We make buying ceiling tiles, grid work, insulation and lighting simple and easy. Stocking over 180 ceiling tiles and specialising in helping clients find the right solution has helped us gain a 5 star rating on Trustpilot, and we are now on a mission to provide the best levels of service and efficiency within the construction industry.
Refreshingly Helpful!
Skrevet af virksomheden
- We have industry leading enquiry response times
- We pride ourselves on our fast response rate, no matter how complicated the project may be. We also strive for the highest accuracy rates ensuring your order is delivered on time with everything you need to complete the job. From the initial quote, to payment, to delivery: we’ll keep you in the loop from start to finish, and do everything in our power to ensure a smooth and simple process.
Kontaktoplysninger
Oak Farm, Chargrove Lane , GL51 4XB, Cheltenham , Storbritannien
- 01242 862 173
- team@ceilingtilesuk.co.uk
- www.ceilingtilesuk.co.uk
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience
Great experience. They helped us solve a problem we wouldn’t have been able to resolve without their expertise, and the part we ordered was delivered quickly, allowing us to complete our work without any delays.
8. december 2025
Besvarelse fra Ceiling Tiles UK
Good morning,
Thank you so much for your kind review! ⭐⭐⭐⭐⭐
We’re really pleased to hear that our fabulous team helped resolve your issue and that the order arrived quickly, 🚚💨 allowing you to complete your work in time!
Your feedback means a lot to us, and we’re always here to help if you need anything in the future! 🔧
We look forward to welcoming you back soon, All the best for the festive period. 🎄
Lisa & the CTUK Team
Ceilings and beyond
We were looking for Tee pieces for an obsolete suspended grid ceiling. The advice and identification of the parts we required were brilliant. The subsequent friendly customer service I received by the staff at Ceiling Tiles UK to allow us to place an order was 5**.
By pure coincidence their distribution hub was local, allowing us to collect the items, which were available next day!!! The staff at this premises were again friendly and gave great advice on how they might be able to help with a future project at our school.
I can only finish with "I would highly recommend this company!
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Mark,
Thanks so much for taking the time to leave such a fantastic review! ⭐⭐⭐⭐⭐
We are delighted to hear that our team was able to help indenfity the correct grid for your ceiling 🔧and provide clear advice throughout the process.
We pride ourselves on our customer service so its great to know you experienced friendly and helpful service both when placing your order 👩💼 and from our fab Warehouse Team!
Your recommendation really does mean a lot and I have passed on your kind words.
Thank you again for chosing Ceiling Tiles UK - we look forward to helping you again in the future!
Best wishes for the festive season. 🎄✨
Lisa & the CTUK Team
Issue Resolved Professional
There was initially an issue with incorrect ceiling advice, delivery wrong item, which caused some confusion. However, after contacting the customer team, the matter was resolved and the refund was processed. I appreciate the way the issue was handled in the end.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Mohamed,
Thank you so much for your 4 ⭐⭐⭐⭐ review.
We apologise for the confusion with the initial quote and we thank you again for your patience while we worked through this with you.
We are happy we managed to get the correct items to you on the next working day also at the same reduced price🚚✨and we issued the refund straight away 💳
We’re really pleased we could resolve everything for you in the end and appreciate your understanding throughout. Thank you again for your feedback, it truly means a lot to us 🙏
Wishing you a joyful festive season 🎄and we look forward to working with you again soon! 🤝
Tara & The CTUK Team
We were told we would have next day…
We were told we would have next day delivery but not told about the delivery charge. These were ordered a week ago and and we haven’t received them yet but supposedly being delivered on Tuesday 16th December a week later. Not very happy.
9. december 2025
Besvarelse fra Ceiling Tiles UK
Hi Maureen,
Thank you for your feedback and for taking the time to speak with me on the phone.
As discussed, next day delivery does come with an additional charge, which is listed on our website at checkout 💻💳 We’re sorry if there was any miscommunication when you initially enquired about delivery.
Standard delivery times can vary depending on the product and we are pleased that we met the 3-5 day delivery lead time that was selected at checkout 🚚📦
Please always feel free to give us a call ☎️ if you need clarification on delivery times, options, or pricing, we’re always happy to help! 😊
Thank you again for your patience and for bringing this to our attention 🙏
We hope you enjoy the holidays 🎄
Tara & The CTUK Team
Top notch company
Top notch company, doing business as it should be done. Helpful to a fault. A1!
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Craig,
Thank you for the excellent review! ⭐⭐⭐⭐⭐
You’re making us feel like superheroes!! 🦸💪
It’s brilliant to hear that our team could help and that your experience was A1 as it’s exactly what we strive for!!👍📦
We really do pride ourselves on our excellent customer service so reviews like this make us feel great! 😊😊😊
Thanks again for taking the time to leave us such a wonderful review and we look forward to working with you again soon! ✨🤝
Wishing you a joyful festive season and a Happy New Year! 🎄🎉
Tara & The CTUK Team
Great customer service
Great customer service
Very professional, polite and the order was spot on.
3. december 2025
Besvarelse fra Ceiling Tiles UK
Hi Ana,
Thank you so much for your 5 ⭐⭐⭐⭐⭐ review and your kind words! 💞
We’re thrilled to hear you found our service professional and polite, and that your order was spot on 👌📦✨
Your kind words truly mean the world to our team 💙🙏 so thank you for taking the time to leave a review, we really appreciate it! 📝😊
We look forward to working with you again very soon 🚀🙌😁
Wishing you a joyful festive season 🎄
Tara & The CTUK Team
Although I had paid for next day…
Although I had paid for next day delivery driver ran out of time to deliver but changed it to a Saturday and delivered as said would ready for me to fit Monday. Tiles look great in shop makes it so much brighter will definitely recommend to anyone will also be ordering more to do front of shop in new year customer very pleased
27. november 2025
Besvarelse fra Ceiling Tiles UK
Hi Samuel,
Thank you for the excellent review! ⭐⭐⭐⭐⭐
We’re really glad everything arrived in time for your job, even with the delivery hiccup. 🚚✨
It's fantastic to hear the tiles have brightened up your shop - that’s exactly what we love to hear! 😄💡
We truly appreciate your recommendation and look forward to working with you again in the New Year. 🛠️
Thanks again for choosing Ceiling Tiles UK! 🙏
Enjoy the festive period. 🎄
Lisa & the CTUK Team
Great service
Great service, great price - excellent communication.
I will use again
28. november 2025
Besvarelse fra Ceiling Tiles UK
Hi Dan,
Thank you so much for the wonderful review! ⭐⭐⭐⭐⭐
We're thrilled to hear you were happy with the service, price, and communication. 💻
It was a pleasure supplying your suspended ceiling kits, and we’d be pleased to help you again in the future! 🔧✨
Many thanks for choosing Ceiling Tiles UK! 🙏
All the best for the festive period. 🎄
Lisa & the CTUK Team
Brilliant service
I entered the partial code i had from an old box and it matched it straight away. So easy to deal with and tiles arrived within 2 days which meant I could turn rhe offices around and have new Tennant in quickly. Brilliant service
25. november 2025
Besvarelse fra Ceiling Tiles UK
Hi Barry,
Thanks so much for the awesome review! ✨
We’re really glad that finding your match was super easy and that your tiles arrived so quickly.🚚💨
We love hearing that it helped you get the office turned around and ready for your new tenant in no time! 🚀
Brilliant customers make brilliant service - thanks again for choosing Ceiling Tiles UK! 🙌
Best wishes for the festive season.🎄
Lisa & the CTUK Team
Besvarelse fra Ceiling Tiles UK
Good morning,
Thank you so much for your 5 ⭐⭐⭐⭐⭐ review!
We're thrilled your order arrived quickly 🚀and that you’re happy with your Zentia Aruba Board ceiling tiles.
We really appreciate your support and hope to work with you again son. 🙌✨
Best wishes for the festive season.🎄
Lisa & the CTUK Team
Excellent Communications
Website was easy to use, communication was excellent, delivery was as promised. All in all, very easy to work with.
25. november 2025
Besvarelse fra Ceiling Tiles UK
Hi Craig,
Thank you so much for your excellent ⭐⭐⭐⭐⭐ review!
We're delighted to hear that you found our website 💻 easy to use and that our communication 📞 and delivery met your expectations. 🚚💨
It’s great to know you felt we were easy to work with.
We truly appreciate your support and look forward to working with you again in the future!
Best wishes,
Lisa & the CTUK Team
Very helpful
Very helpful in finding the correct tile for our building to match existing tiles.
Fast delivery.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Janet,
Thank you for the excellent 5 star review! ⭐⭐⭐⭐⭐
We are so glad we could help you find the perfect tile match for your building. 🧱
Fantastic to hear your delivery arrived quickly too! 🚚💨If you need any more support, we’re always here to help. 🙌
We hope to work with you again in the future. ✨
Best wishes,
Lisa & the CTUK Team
Great service
Great service, website has easy ceiling calculator to use to make ordering simple, items arrived quickly.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Steve,
Thank you so much for your lovely ⭐⭐⭐⭐⭐ review! 😊
We are really glad to hear you found the tools on our website easy to use and that your order arrived quickly. 🚀
If you need anything else or have any questions, we're always here to help! 🙌
Best wishes,
Lisa & the CTUK Team
Super reliable
We always obtain our materials from Ceiling Tiles UK because they are super efficient and the order always arrives in tact and on the day they say it will.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Janet,
Thank you so much for your wonderful ⭐️⭐️⭐️⭐️⭐️ review!
We're delighted to hear that you find us super reliable and efficient. It’s great to know your materials always arrive intact and on time - that’s exactly the service we aim to deliver every day 🚚💨
We really appreciate your continued trust in Ceiling Tiles UK and look forward to working with you again soon! 🙌😊
All the best,
Lisa & the CTUK Team
Exelant speed of dispatch easy ordering…
Exelant speed of dispatch easy ordering process would use again
10. november 2025
Besvarelse fra Ceiling Tiles UK
Hi Stuart,
Thank you so much for your lovely review! ⭐⭐⭐⭐⭐
We’re really glad to hear you found the ordering process easy and the dispatch speed excellent. 🚀
We would be delighted to welcome you back again in the future! 💛
All the best,
Lisa & the CTUK Team
Slight issues with the delivery and…
Slight issues with the delivery and some damaged tiles but AMAZING support from Ceiling Tiles UK.
It’s rare to come across a company that genuinely cares about its customers and does what it promises (& more)
Highly recommend.
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Barbara,
Thank you so much for your lovely ⭐️⭐️⭐️⭐️⭐️ review!
We’re really sorry to hear there were some issues, but we’re delighted our brilliant team could turn things around for you
We always aim to go the extra mile, so it means a lot to know you felt genuinely looked after.
Thank you for the recommendation - we truly appreciate it! 🙌
If you ever need anything else, we’re always here to help. 🦋
Best wishes,
Lisa & the CTUK Team
First order for us
First order for us & all good with email confirmation & delivery updates & delivery was well received & packaged
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Graham,
Thank you so much for your ⭐️⭐️⭐️⭐️⭐️ review!
We are really pleased to hear your first order went smoothly and that your fire rated 🔥suspended ceiling kit arrived well packaged and on time. 🚚💨
If you need any help with installation or future orders, we're always here to support you. ☎️
Thanks again for choosing Ceiling Tiles UK 🙌 and we hope to work with you again in the future! 🔮
Best wishes,
Lisa & the CTUK Team
Good website to find the correct tile…
Good website to find the correct tile needed, fast delivery
29. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hi Stanley,
Thank you so much for your review! 😊⭐⭐⭐⭐⭐
We're glad our website 💻 made it easy to find the right tile and that delivery was nice and quick.
Hope everything goes well with your project! 👷♀️✨
Kind regards,
Lisa & the CTUK Team
Besvarelse fra Ceiling Tiles UK
Hi James,
Thank you so much for your great 5 star ⭐⭐⭐⭐⭐ review!
We're really glad you were happy with your choice and the speedy delivery. 🚚💨
We look forward to working with you again in the future.
Best wishes,
Lisa & the CTUK Team
Good product well freceived
The ceiling tiles were received in perfect condition and the communication before delivery was accurate and appreciated. The ordering process was simple and straightforward.
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Iain,
Thank you so much for taking the time to leave us this lovely review! ⭐⭐⭐⭐⭐
We're really pleased to hear that your ceiling tiles arrived safely and that you found the ordering and delivery process smooth and straightforward. 👍
The team really appreciates your feedback, and we hope you’ll think of us again for any future projects. 🛠️👷
Thanks again for choosing Ceiling Tiles UK! 💚
Best wishes,
Lisa & the CTUK Team.
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