The ceiling tiles I ordered arrived with one pack damaged in transit. I emailed them and had a quick response resulting in the replacement pack being dispatched and delivered next day. Very pleased... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service from your team was excellent. The driver that delivered the tiles was also helpfull and excellent. Unfortunately the driver that delivered the frame and lights was rude. He... Se mere
Virksomheden har svaret
I found Ceiling Tiles UK to be a really easy company to deal with. The prices were competitive, timescales were accurate, communication was clear and helpful. Had a minor issue with damage to a coupl... Se mere
Virksomheden har svaret
The way our delivery was packed is by far far the best we have experienced for this type of product. Top and corner protection, wrapped and secure. The delivery driver was polite and extremely helpful... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We make buying ceiling tiles, grid work, insulation and lighting simple and easy. Stocking over 180 ceiling tiles and specialising in helping clients find the right solution has helped us gain a 5 star rating on Trustpilot, and we are now on a mission to provide the best levels of service and efficiency within the construction industry.
Refreshingly Helpful!
Skrevet af virksomheden
- We have industry leading enquiry response times
- We pride ourselves on our fast response rate, no matter how complicated the project may be. We also strive for the highest accuracy rates ensuring your order is delivered on time with everything you need to complete the job. From the initial quote, to payment, to delivery: we’ll keep you in the loop from start to finish, and do everything in our power to ensure a smooth and simple process.
Kontaktoplysninger
Oak Farm, Chargrove Lane , GL51 4XB, Cheltenham , Storbritannien
- 01242 862 173
- team@ceilingtilesuk.co.uk
- www.ceilingtilesuk.co.uk
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great supplier
Great, easy to use website with clear instructions good communication after the order and prompt delivery.
30. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hi Russell,
Thank you so much for your wonderful ⭐⭐⭐⭐⭐ review! 😊
We're really glad to hear you found our website easy to use and were happy with the communication and quick delivery 🚚💨 of your fire rated suspended ceiling kit. 🔥
We truly appreciate you taking the time to share your experience 🧡 and hope to work with you again soon!
All the best,
Lisa & the CTUK Team
Besvarelse fra Ceiling Tiles UK
Hi Sam,
Thank you so much for your lovely ⭐⭐⭐⭐⭐ review and for ordering with us again! 💻
We’re thrilled to hear you’re happy with both your items along with our service.
Your continued support means the world 🌍to us and we hope to welcome you back in the future.
Best wishes,
Lisa & the CTUK Team
Excellent Service
Needed replacement tiles quickly. I was able to input the code, find them and order them to arrive on my chosen day. Quick, easy, efficient and a competitive price. Would recommend.
28. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hi Michelle,
Thank you so much for your amazin 5 star review! ⭐⭐⭐⭐⭐
We're delighted to hear you found it quick and easy to order your replacement tiles. 🚚💨
ItsGreat to know everything arrived just when you needed it! 💪
We really appreciate your recommendation 🙌 and look forward to working with you again soon. 😊
All the best,
Lisa & the CTUK Team
Easy to identify which tile I needed by…
Easy to identify which tile I needed by the information on the web site, ordered them and they arrived on time, kept informed each step of the process.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Gordon,
Thank you so much for your ⭐⭐⭐⭐⭐ review and for choosing us again! 🙌
We're thrilled to hear the ordering process for your Zentia Fission FT boards was smooth and that everything arrived on time. 🚚💨
We really appreciate your continued trust and support.💛
We hope to work with you again soon! 😊
Lisa & the CTUK Team
Besvarelse fra Ceiling Tiles UK
Hi Ben,
Thank you so much for your kind 5 ⭐⭐⭐⭐⭐ review!
We pride ourselves on our customer services so we're really glad to hear you found our service helpful. 😊
Your feedback means a lot to us, and we truly appreciate your support. 👩🏻💼
We look forward to welcoming you back in the future!
All the best,
Lisa & the CTUK Team
Used these suppliers for some years
Used these suppliers for some years. Great stock range, easy to order, quick deliveries.
15. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hi Paul,
Thank you so much for your lovely 5 Star ⭐⭐⭐⭐⭐ review!
We really appreciate your continued support over the years 🙏 It’s great to hear you’re happy with our stock range, easy ordering, and speedy deliveries 🚚💨
Thanks for choosing Ceiling Tiles UK.
Best wishes,
Lisa & the CTUK Team
Good product
Good product , great price and kept me informed of the delivery which is helpful
13. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hello Paul 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
We’re so pleased you were happy with the high quality of the product 💎 which we always aim to competitively price! 💸 I can see we kept updated throughout your delivery 🚚💨 It’s great to hear you were happy with the excellent experience you had with us! 😇
Thank you for your order and leaving us this review! ✨
Best wishes,
Stephanie & the CTUK Team
5 stars !
Happy to give 5 stars to Ceiling tiles UK
Helped identify the parts I needed and dispatched same day !
7. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hello Paul 👋
It’s wonderful to read your 5 ⭐⭐⭐⭐⭐ star review!
It’s great to hear we could identify the parts you needed for your ceiling 🔍 and dispatch the goods for speedy delivery 🚚💨 We know how time-sensitive ceiling installation can be, so it’s great you feel you can rate our service 5 stars! 💪
Thank you for taking the time to leave us this review and we look forward to working with you again! 💕
Best wishes,
Stephanie & the CTUK Team
Besvarelse fra Ceiling Tiles UK
Hi Mr Ahmed,
Many thanks for your ⭐⭐⭐⭐⭐ review!
I can see you placed your order online, 💻 so it’s great to know you found our website easy to use and that your Zentia Aruba Ceiling Tiles arrived on time. ⏳
We really appreciate your custom and are delighted you’re happy with our speedy delivery service. 🚚💨
Thanks again, and we hope to work with you again in the future.
Best wishes,
Lisa & the CTUK Team
Ease of ordering speedy delivery
Ease of ordering speedy delivery
Carriage charges a bit steep but arrived safely
7. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hello David 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
We’re so pleased you found the ordering process easy and straight forward 🧑💻 with speedy delivery on your order 🚚💨 We appreciate your comment regarding the carriage charges – this is an industry standard based on bulkier items 📦 but we’re pleased your order arrived safely👍
Thank you for taking the time to leave us this review, we truly value your feedback 😇
Best wishes,
Stephanie & the CTUK Team
Brightened up our boutique
We ordered the tiles for our new boutique. They make the shop look so much brighter. Love the fact that they are also wipeable.
Excellent service.
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hi Hazel,
Thank you so much for your lovely 5 star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that the Elevate EasyCare tiles have brightened up your new boutique 👗 and that you’re happy with the, wipeable finish. 🧽
It’s great to know you were pleased with our service too.
Wishing you every success with your new shop! ✨
Thanks again,
Lisa & the CTUK Team
Excellent service
Excellent service, very helpful in processing the order.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hello John 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
It’s so great you were able to experience our excellent customer service! 💕 I can see we continued to keep you updated with your order, and checked that everything was delivered okay ☺️ We will continue to keep you updated with your most recent order too⌚
Thank you for taking the time to leave us this review, we look forward to continuing to work with you! 🌻
Best wishes,
Stephanie & the CTUK Team
There was a nice tiles
There was a nice tiles. I would like to earn it was easy to fit.
3. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hello Vijay 👋
We really appreciate your 5 ⭐⭐⭐⭐⭐ star review!
We’re so pleased you were happy with your purchase of ceiling tiles and that they were perfect for your project! ✨ It’s great to hear you were able to fit these easily – we hope they look great in your ceiling! 💕
Thank you for your order and leaving us this review! 🤩
Best wishes,
Stephanie & the CTUK Team
Besvarelse fra Ceiling Tiles UK
Hello Kevin 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
It’s great to hear you were able to find exactly the right product you needed! 💪 I can see we delivered on the specified delivery date you selected which arrived in the morning for you ⌚ We always aim to offer speedy delivery on a range of products 🚚💨 We’re so pleased this arrived just in time for your project! ✨
Thank you for your order, we hope your ceiling tiles look great! 💕
Best wishes,
Stephanie & the CTUK Team
I’m a new customer and placed my order…
I’m a new customer and placed my order late on Friday with Monday delivery. On Monday morning, a representative called to apologise for an e-commerce error and informed me that delivery would take place on Tuesday morning instead.
True to their word, the tiles were delivered at 10:30 am sharp on Tuesday!
The person on the phone was competent and professional, the delivery arrived exactly as promised, and the product quality was exactly what I expected.
Bravo — excellent service!
2. oktober 2025
Besvarelse fra Ceiling Tiles UK
Hello Dariusz 👋
Thank you for your wonderful 5 ⭐⭐⭐⭐⭐ star review!
We’re so pleased you had such a great first experience with us! 💕 I’d like to apologise again for the initial e-commerce issue, but I’m glad you were happy with our quick resolution by upgrading your delivery to an AM for the next day ☀️ and refunding your delivery charge as a courtesy 💸 it’s great to read you were happy with this resolution! ☺️
Our team are committed to providing exceptional customer service, and your kind words have been passed on to the team member that assisted you! 😍 We aim to provide fast and efficient delivery 🚚💨 and it’s great to read the product was exactly what you wanted! ✨
Thank you again for your review, we truly appreciate your kind words and look forward to working with you again in the future! 🌻
Best wishes,
Stephanie & the CTUK Team
Besvarelse fra Ceiling Tiles UK
Hello Colin 👋
We really appreciate your 5 ⭐⭐⭐⭐⭐ star review!
We’re absolutely delighted to hear that you were pleased with our fantastic service! ✨ We also ensure all our tiles are securely packaged is to ensure our orders arrive in perfect condition for a stress-free delivery 🌻It’s great you rated both so highly! 💕
Thank you for taking the time to leave us your review!
Best wishes,
Stephanie & the CTUK Team
Quick and simple order / fast friendly…
Quick and simple order / fast friendly delivery
Excellent
28. september 2025
Besvarelse fra Ceiling Tiles UK
Hello 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
We’re so pleased you were happy with the quick and simple order process on our website 🖥 and fast delivery 🚚💨 I can see we were able to deliver ahead of your due date! 📅 and kept you updated throughout for a stress-free and smooth process 💫 It’s wonderful you rate our service as excellent! 🤩
Thank you for your order and we look forward to working with you again! 🌷
Best wishes,
Stephanie & the CTUK Team
To begin with I had problems
To begin with I had problems, This was all to do with the courier but they were all sorted after speaking to a Tara Sinclair.
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hello Mavis 👋
Thank you so much for your 4 ⭐⭐⭐⭐ review!
We’re sorry to hear about the initial issues with your delivery. As discussed, we’ve since spoken with the courier’s Customer Care Team and shared your concerns, which should help prevent this from happening in the future 🚚
We’re committed to providing the best possible experience for our customers, and we’re delighted we could turn things around for you 😊
Thank you again for your order and for taking the time to leave us this review 🥰
We look forward to working with you again soon! 🤝
Best wishes,
Tara & the CTUK Team
Product was delivered in good order
Product was delivered in good order
Staff I spoke to were polite and very helpful
only downside was the delivery, as i delivery times were changed (slipped) four times on the day of delivery.
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Ceiling Tiles UK
Hello Simon 👋
We really appreciate your 5 ⭐⭐⭐⭐⭐ star review!
Thank you for speaking with me on the phone earlier 📞 I’m so pleased you were happy with the polite customer service we provided and your products arrived all well 💫
As mentioned on the phone, I am very sorry about the ETA moving during your delivery day. Sometimes delays can cause the ETA to move, but I apologise this was not communicated to you sooner ⌚
Thank you again for your order and we hope to work with you again! 🤗
Best wishes,
Stephanie & the CTUK Team
very good today
17. september 2025
Besvarelse fra Ceiling Tiles UK
Hello Phil 👋
Thank you for your 5 ⭐⭐⭐⭐⭐ star review!
It’s wonderful to hear we could provide the great service you expected! We hope your ceiling tiles look great! ✨
Thank you for your order and leaving us this review! 🤩
Best wishes,
Stephanie & the CTUK Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.