Requested a receipt and was told when I make payment which I did in full, that they would message me with a receipt. Have received absolutely nothing from them. It should not take a trust pilot review... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I spoke with Patrick to pay a bill he was very helpful with taking payment because I was going around in circles while I was trying to use the automated payment service, Patrick also set up a direct... Se mere
Virksomheden har svaret
Patrick was very helpful polite and considerate. Made process seamless. Was very understanding when I made him aware of my severe depression and anxiety and said this will be taken into account when d... Se mere
Virksomheden har svaret
Today it’s good day because I contacted CARS and I have payment with them and this company they are professional. I spoke with Patrick and he help me with good communication and solutions for my payme... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CreditLink Account Recovery Solutions Ltd (CARS) is a UK based specialist provider of account recovery and debt resolution services. We work in partnership with creditors across a wide range of sectors to deliver professional, compliant, and effective recovery solutions. We understand that every account represents an individual situation, which is why we focus on clear communication, transparency, and practical repayment options tailored to each circumstance. At CARS, compliance and integrity underpin everything we do. Our experienced team manages accounts in line with regulatory requirements and industry best practice. (CARS) are authorised and regulated by the Financial Conduct Authority FRN 716456
Kontaktoplysninger
Storbritannien
- 01256 512 500
- admin@carsuk.org
- www.carsuk.org
3,9
God
123 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Smoothe conversation
He talked to me politely and helped me to sort out my problem so quickly. Thankyou and expecting same service for the future whenever I will need👍
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for your kind feedback. We're pleased to hear your issue was resolved quickly and that you received polite, helpful service.
We look forward to assisting you again in the future.
This service is communicative
This service is communicative and tries to treat people bazed on the human interactions, greatly recommended
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for taking the time to leave a review. We’re really pleased to hear that you found our service communicative and grounded in genuine human interaction. Treating people with respect and understanding is central to how we work, so your feedback means a great deal to us.
We truly appreciate your recommendation and are always here to help if you need anything further.
I contacted via chat
I contacted via chat, to try and resolve my situation. I spoke with Brandon, who was a total breath of fresh air. Understanding of my current situation and advised me accordingly. Thank you Brandon for making a stressful conversation just that little bit more bearable. A credit to the company. I am currently dealing with another company, who are so rude and may as well tell me to **** off!
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for taking the time to share your experience.
We’re really pleased to hear that Brandon was able to support you with such understanding and care. Knowing he helped make a stressful situation feel more manageable means a great deal to us, and we’ll make sure your kind words are passed on to him.
We’re committed to offering a respectful, human approach at every step, and your feedback reinforces why that matters.
If you ever need further support, we’re here and ready to help.
You set up a payment plan
You set up a payment plan, pay it and they still hassle you throughout the month of paying the next
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for your feedback.
We’re very keen to assist and understand what has happened here. When a payment plan is set up and remains on track, no further contact should be sent unless the plan falls into default.
If you’ve been receiving messages despite making your agreed payments, that isn’t the experience we want for you.
Please provide us with a little more information so we can investigate this fully. We are very willing to look into your account, identify why this has occurred, and resolve it quickly.
Said i owed £800 for overdue sky…
Said i owed £800 for overdue sky account which was cancelled at the end of contract bunch of scammers you ain't getting a penny off of me
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for your feedback. We understand that receiving correspondence from us is never welcome, and we appreciate that this situation has caused frustration.
To be clear, we are not scammers. Our organisation is FCA‑regulated, has been operating for over 22 years, and forms part of a NASDAQ‑listed group. We only contact customers when an account has been passed to us by a client, and we always work with individuals who believe the balance is incorrect or the account was cancelled.
If you believe the Sky account was closed at the end of your contract and no balance is due, please contact us so we can dispute the account on your behalf and request clarification from Sky. We cannot resolve or investigate the matter without speaking with you directly.
We’re here to help and will work with you to ensure the information is accurate and any errors are corrected.
Compasion in debt recovery
The humane manner with which you address problems, prefering ways that will not hurt the debtor.
30. juni 2026
Besvarelse fra CreditLink Account Recovery Solutions
Thank you so much for your kind feedback.
We’re genuinely committed to handling every situation with care, empathy and respect, always looking for solutions that support our customers without causing additional worry or harm. It’s encouraging to know that this approach made a positive difference for you.
We truly appreciate you taking the time to share your experience and your 5‑star review.
Polite / professional and extremely…
Polite / professional and extremely helpful.
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for sharing your feedback. We’re really pleased to hear that you found the service polite, professional, and extremely helpful.
Providing clear, respectful support is something we take great pride in, and it’s wonderful to know this was reflected in your experience.
Great people trying to help in every way
Great people trying to help in every way
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you so much for your kind words! We really appreciate you taking the time to share your experience.
Our team is committed to providing helpful and supportive service, so it’s great to hear that this has come across in your interactions with us. Your feedback means a lot and motivates us to continue delivering the best possible assistance.
If there’s ever anything more we can do for you, please don’t hesitate to get in touch. Thanks again for your support!
Terrible company
Terrible company. How do they get away with it is beyond me. This company has been chasing a debt that has been paid. They don't want to listen and constantly talk over you. I've had enough of it now and am looking at legal action. I've given them umpteen chances to listen, but they are not interested. Very unskilled company just trying to bully people into paying money. Well, that definitely won't be happening with me. Stop pestering people.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
We’re very sorry to read about your experience and appreciate you bringing your concerns to our attention. This is certainly not the level of service we aim to provide.
Please contact us directly via email with the full details of your dispute, so we can review this matter urgently and work towards a resolution.
A gentleman that dealt with me was very…
A gentleman that dealt with me was very understanding very helpful and gave me good direction
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for sharing your experience.
It’s great to hear that the gentleman who supported you was understanding, helpful, and able to give you clear direction. We’re really pleased he made the process easier for you.
Besvarelse fra CreditLink Account Recovery Solutions
Thank you so much for your review. We’re really pleased to hear that you felt every detail was taken care of.
Our team works hard to make the process as clear and straightforward as possible, so it’s great to know that this came through in your experience.
Thank you again for taking the time to share your feedback.
Very understanding and helpful I felt…
Very understanding and helpful I felt valued.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for sharing your experience. We’re really pleased to hear that you felt understood, supported, and genuinely valued throughout your interaction with us.
Providing helpful, respectful service is something we care deeply about, and your feedback means a great deal to the team.
If there’s ever anything more we can do for you, we’re always here to help.
Great customer service especially…Lorraine
Great customer service especially Lorraine she was kind and very helpful and thoughtful God bless you respect 🙏🏽
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you so much for your lovely review. We’re really pleased to hear that you received great customer service and that Lorraine made such a positive difference to your experience.
Your kind words about her being helpful, thoughtful, and respectful mean a lot to us. We’ll make sure she sees your message.
Excellent service
Excellent service. I got all the necessary information I needed. And I also got a flexible payment plan. Am really satisfied!
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you so much for your kind review!
We’re delighted to hear that you received all the information you needed and that our flexible payment plan worked well for you.
Your satisfaction means a lot to us, and we’re always here to help if you need anything further.
I spoke with Tyler today
I spoke with Tyler today, he was so professional and understanding about my situation and talked me through all my options, he is a credit to your business and I appreciate his help. Thank you Tyler
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for your kind feedback.
We’re delighted to hear about your positive experience with Tyler. Providing a professional, understanding, and supportive service is something we take great pride in, and it’s fantastic to know that Tyler was able to guide you through your options and offer the assistance you needed.
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for your feedback. We are so pleased to hear you had a positive experience with us and that you found our service very helpful.
Breach of contract by wireless broadband supplier
I was offered a contract for fast wireless broadband and signed a 2 year contract. When the new router was set up the speed was very poor indeed and nothing like the speed that they had offered. I refused to pay the suppliers invoices on the grounds of breach of contract by the supplier. I got nowhere with the supplier and eventually, the supplier senr their account to C A R S. They accepted my complaint and the demand for payment was eventually withdrawn
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for your positive feedback.
We are pleased to hear that you felt supported and that the team took the time to understand your situation.
We always aim to provide the best service we can to all our customers.
For any future enquires, please do not hesitate to contact us back.
I'm not saying the whole thing has been…
I'm not saying the whole thing has been 5* , because I'm still midway through the debt collection process, but just wanted to say that the WhatsApp message method is so good, relaxing and saves so much time. Generally speaking, you have to wait on hold for ages. Or speak to a bot that doesn't offer the choices you want, or understand what you're saying. This bot (possibly human) that you could just send normal messages to was great and sorted it out straightaway, minimal effort, took a few seconds :)
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for sharing your experience so far — it means a lot that you’ve taken the time to leave a review while still partway through the process.
I’m really glad to hear that our WhatsApp support has made things feel easier and more relaxed for you. We know how frustrating long hold times and rigid automated systems can be, so offering a quick, simple way to chat with us is really important. And just to reassure you — there’s no bot involved on WhatsApp. It’s a real person on the other end, responding to your messages and helping you get things sorted quickly.
If you need anything as you continue through the process, we’re here and happy to help.
I still have no idea why I had to pay…
I still have no idea why I had to pay this.
24. maj 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for your review. I’m sorry to hear you’re unsure about the reason for the payment. We’d really like to help clarify this for you.
As we can’t discuss account‑specific details publicly, please contact us directly with your reference number and we’ll review the balance, explain exactly what it relates to, and ensure everything is correct.
When I explained my situation as a poor…
When I explained my situation as a poor student who is struggling financially and having to deal with this new debt; the phone agent laughed at my situation while on the phone. This really upset me and I had to raise a complaint with the manager, this is a disgusting company and the agent needs firing.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra CreditLink Account Recovery Solutions
Thank you for taking the time to share your experience. We are very concerned to read your comments, as this is absolutely not the standard of professionalism or respect we work to.
We take allegations of inappropriate behaviour extremely seriously. We have already reached out privately to request further details so we can investigate this matter thoroughly and take any necessary action.
Please be assured that all customers should be treated with dignity, empathy and respect at all times. If your experience fell short of that, we are committed to understanding what happened and putting it right.
Thank you again for bringing this to our attention.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.