Carphone Warehouse Part of Currys. Anmeldelser 

42.384
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I renewed my phone contract Sunday 13th at your teeside branch, I would highly recommend your sales associate Ben whom arranged my phone and contact for me, highly professional, extremely knowledgea... Se mere

Bedømt til 5 ud af 5 stjerner

Sam King helped us change our tariff for another 2 years with Vodafone.....he understood what we wanted and whizzed thru all the computer stuff - which we could have done at home if we'd been 20 years... Se mere

Bedømt til 3 ud af 5 stjerner

No stock of phones and prices not same as web. Still waiting for my email to say my phone is in stock. Nobody at Lancaster branch seems to be trained on answering the phone as I've been trying for 3... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Brilliant help from the Tech Department. Used them so many times over the years and always receive professional, patient and outstanding support regardless of how big or small my tech issue is. Very... Se mere

Virksomhedsoplysninger

  1. Mobiltelefonbutik
  2. Butik med mobiltilbehør
  3. Mobilnetoperatør

Om Carphone Warehouse Part of Currys.

Skrevet af virksomheden

Thank you

We really appreciate you taking the time to share your review. Your ratings and comments are invaluable in helping us improve. You are also welcome to call us on 03701116565 or email us at trustpilot@currys.co.uk




About

Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.

Delivery & Collection

We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.

Trade-in

Trade-in your used tech to get money off your next piece of kit. Magic.

Insurance

Protect your mobile and give your tech a longer life with Currys Mobile Insurance.

Issue resolution

Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Skrevet af virksomheden

It pays to compare
Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
Delivery and Collection
We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
Insurance
Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
Trade-in promise
Trade-in your used tech to get money off your next piece of kit. Magic.
Issue Resolution
Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

42 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(42.384)

8.078 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Brilliant help from the Tech…

Brilliant help from the Tech Department. Used them so many times over the years and always receive professional, patient and outstanding support regardless of how big or small my tech issue is. Very pleased with the Curry's online Tech support.

17. september 2026
Bedømt til 5 ud af 5 stjerner

New phone …

Real helpful chap on the phone wasn’t pushing at all
Also got a really good deal on new phone much better than other suppliers offered

17. september 2026
Bedømt til 1 ud af 5 stjerner

I bought a new phone now is 3 days i m…

I bought a new phone now is 3 days i m still waiting for it so if i dont grt it to day i will cancel every thing bcse they told me next day delivery this 3 days . Why you partner with dpd ? People who lie that they miss you and they never put they fit near your house, i am upset

17. september 2026
Carphone Warehouse Part of Currys.-logo

Besvarelse fra Carphone Warehouse Part of Currys.

Hello Francoise,

We're very sorry to hear about the significant delay in receiving your phone and the frustration this has caused, especially after being promised next-day delivery. We understand how upsetting it is when delivery expectations are not met.

If you need further help, please reach out via:

📞 Phone: 0370 111 6565

Open: 8am-7pm UK -Monday to Friday

9am-6pm UK - Saturday

10am-5pm UK – Sunday

📧 Email: trustpilot@currys.co.uk

(Include your email reference CTP13594, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards

Roshni

Carphone Warehouse

Bedømt til 5 ud af 5 stjerner

Brilliant customer service/offer

Updating: Sure enough, I was contacted with details of how to get this info and was told that my cashback would be arriving by cheque within 30 days. Brilliant - I'm a student so could really do with this extra - just for signing up with a different company to that that I've been paying the same amount to for years. Thank you very much - great service! :)
Rating a 3 for the moment - everything has gone smoothly enough, I just can't seem to get the info on how to claim the cashback I signed up for or the direct debit date...if you could contact me, I'd be grateful - looked everywhere and only get a phone number. Assuming there must be an email address somewhere...obviously, once this is sorted I can give 5 stars.

17. september 2026
Carphone Warehouse Part of Currys.-logo

Besvarelse fra Carphone Warehouse Part of Currys.

Hello Samantha,

We appreciate you sharing your experience and feedback. We understand your frustration regarding the cashback claim and direct debit date information.

If you need further help, please reach out via:

📞 Phone: 0370 111 6565

Open: 8am-7pm UK -Monday to Friday

9am-6pm UK - Saturday

10am-5pm UK – Sunday

📧 Email: trustpilot@currys.co.uk

(Include your email reference CTP13590, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards

Roshni
Carphone Warehouse

Bedømt til 1 ud af 5 stjerner

Got offered 170 to trade in my phone…

Got offered 170 to trade in my phone and they said they would contact me if the price was less than agreed. £65 pounds entered my bank and they won't respond to my emails because I never accepted an agreement to accept £65 I've requested to have the phone back over a week ago and no reply.

1. september 2026
Uopfordret anmeldelse
Carphone Warehouse Part of Currys.-logo

Besvarelse fra Carphone Warehouse Part of Currys.

Hi Andrew

We’re sorry to hear about the issues with your trade in and understand the disappointment this has caused.

If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13592, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

Bedømt til 5 ud af 5 stjerner

Ben in phone sales is a LEGEND 👏👏

I renewed my phone contract Sunday 13th at your teeside branch, I would highly recommend your sales associate Ben whom arranged my phone and contact for me, highly professional, extremely knowledgeable and an all rounded awesome chap! Please make sure that he gets my feedback as he deserves recognition.

Steve Huntbach.

13. september 2026
Bedømt til 2 ud af 5 stjerner

Phone not set up meaning I had to do it…

Phone not set up meaning I had to do it all from home something i didn’t want to do that’s why I came in store
Man blamed it on computer and said it just required a quick phone call to register etc
Id mobile don’t have a direct number so everything had to be done on line which was a pain

16. september 2026
Carphone Warehouse Part of Currys.-logo

Besvarelse fra Carphone Warehouse Part of Currys.

Hi Chris

We’re sorry to hear about the issues with your phone and understand the disappointment this has caused.
If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13591, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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