Bloomington Carpet One Anmeldelser 76

TrustScore 4 ud af 5

4,1

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Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Carpet was measured incorrectly - Time to install delayed. Date was set to install later - E mail the day before said, "sorry it will be a week later." Store manager was slow to answer my calls.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We worked with a wonderful sales associate, Lyn. He helped find carpet close to the color we had used a few years earlier. We were able to request the same installer, Jesus. He did a great job in... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We were long-time renters (meaning, no recent experiences with buying flooring) prior to recently becoming homeowners. After checking out carpet and LVT options at the big box home stores, stopped in... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We were selling our home and needed some new carpet put into the basement. Turn around time was quick as we needed to get into the market! Bloomington Carpet One was helpful, had good stock choices,... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tømrer
  2. Gulvlægger
  3. Handyman

Oplysningerne kommer fra forskellige eksterne kilder

We are locally owned and have been in business since 1989 We offer free estimates (and will refund the $$ other Companies charge) Have the guaranteed lowest total installed pricing We are part of the largest flooring buying group in the world Offer lifetime installation warranties Offer the industry's only "Healthier Living Installation" 22 years rated A+ with the Better Business Bureau Large selection of carpet, hardwood, laminate, luxury vinyl tile (LVT), and more!


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

76 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

The installation went very smoothly and …

The installation went very smoothly and we love the carpet. This is our second time purchasing from them. I highly recommend them for price and service.

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thank you for the recommendation and we are glad to hear you love your new carpet!

Bedømt til 5 ud af 5 stjerner

My experience working with ICC …

My experience working with ICC Restoration Project Manager, Chris as well as his flooring rep from Carpet One, josh. We the best. Took the time to explain the process, the differences. Chris’s knowledge was excellent and always willing to answer anything or explain the policy or process Did what they could to make our water damage as easy for us to handle as possible. Chris kept in great contact and any questions or issues I had we’re dealt with by him and always he always kept me updated or in the loop. Chris and the company’s he works with have made our experience dealing with water damage, and insurance claim much easier than if our experience wasn’t so great.

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thank you, Andrew, for leaving us a review. We are glad to hear your project went smoothly and we will be sure to let Josh know you mentioned him!

Bedømt til 5 ud af 5 stjerner

They did an absolutely fantastic job …

They did an absolutely fantastic job laying my carpet. The two guys didn't stop working from the time they got to my place till they left and the carpet looks beautiful! I couldn't have asked for better service. I would highly recommend Carpet One to anyone.

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thank you, Marie, for the recommendation, we are glad to hear you love your new carpet!

Bedømt til 5 ud af 5 stjerner

Very happy with service

Very happy with service, attention to detail and instillation. Love carpet!

6. februar 2018
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

We are glad to hear you are happy with both your carpet and service, thank you for the review Kathy!

Bedømt til 5 ud af 5 stjerner

Shelly was VERY helpful

Shelly was VERY helpful, and always aware of the status of our order. She followed up, and made arrangments quickly. The linoleum install was aces. He went above and beyond making sure everything was just perfect!!

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thank you, Cathy, for leaving us a review! We will be sure to let Shelly and our installer know you mentioned them!

Bedømt til 5 ud af 5 stjerner

This was an easy decision for my wife and I

This was an easy decision for my wife and I. The time was given to us to properly brief us on the various products and quality within each carpet display. We educated ourselves and found a great color with a better than market price. We even compared carpet with other shops to solidify our decision. For the cost, quality, and craftsmanship of the product Carpet One has for the consumer, this is an easy decision. We love our new carpet and will be using Carpet One for future purchases.

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Billy, we are glad you love your new carpet and look forward to helping you with any future projects!

Bedømt til 5 ud af 5 stjerner

I recommend Bloomington Carpet One

They have a good selection and were willing to match the price on a carpet that was priced for less at another Carpet One store. The salesperson was professional and kind. The scheduler was very accommodating, considering that we had to change the installation date twice because of delays with other contractors. I could borrow samples with no fuss, and the people who installed the carpet were reliable and did a good job.

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thank you, Renee, for leaving us a review! We are glad to hear you had a positive experience with us and look forward to helping your friends and family with future flooring needs.

Bedømt til 3 ud af 5 stjerner

Installation didn't occur according to …

Installation didn't occur according to the plan laid out and what we paid for prior to installation. The installer decided the previous layers of vinyl didn't need to be removed so now there is a 1.5 in. transition from our dinning room and family rooms to the kitchen.

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Isaac, we apologize for any inconvenience your installation has caused you. Please call us at 952-698-0841 so we can better assist you.

Bedømt til 5 ud af 5 stjerner

Excellent "hand-holding" sales support from Josh!

We were long-time renters (meaning, no recent experiences with buying flooring) prior to recently becoming homeowners. After checking out carpet and LVT options at the big box home stores, stopped in Bloomington Carpet One pretty much on a whim, and found their no-pressure but friendly and attentive selling style very comfortable. Josh Loren was extremely patient and gave us quote after quote as we went through numerous design iterations. We ended up doing two carpet installations through BC1, and both were handled promptly and professionally. Well done!

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thank you, Laiki and Herb, for sharing your experience with us! We are glad you found the floor you love and we will be sure to let Josh know you mentioned him.

Bedømt til 3 ud af 5 stjerner

Carpet installed was NOT the color I …

Carpet installed was NOT the color I selected with sales person

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Hi Stephan, please give a call at 952-698-0841 so we can better assess your concerns and resolve any issues you may have with your new flooring.

Bedømt til 5 ud af 5 stjerner

Great Carpet

Great Carpet, Great installation! We are very happy!

6. februar 2018
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thank you, Jim and Carol, we are glad to hear you love your new flooring!

Bedømt til 4 ud af 5 stjerner

The salesperson was great.

The salesperson was great.! Little confusion the day of installation with carpet installers but quickly resolved with phone call back to the office. LVT flooring installers were great!! Too many carpet seems in well seen places in living room- only complaint. Quality of carpet and LVT is nice.

6. februar 2018
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

Thank you, Sara and Efrain, for leaving us a review. We apologize for any confusion during the installation and would love for you to call us at 952-373-5974 to address your concerns with the carpet seams.

Bedømt til 3 ud af 5 stjerner

Carpet was fine but there was not great …

Carpet was fine but there was not great service or follow through.

6. februar 2018
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

Hi Richard, we are glad you like your carpet but are concerned to hear you did not have a great service experience. Please give us a call at 952-698-0841 so we can address your concerns.

Bedømt til 5 ud af 5 stjerner

excellent work

excellent work, looks beautiful, great product, friendly workers.

22. maj 2017
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

Thanks for the great review, Brian & Carina. We hope to work with you in the future!

Bedømt til 5 ud af 5 stjerner

Great sales and installation …

Great sales and installation experiences. Very reasonable prices.

14. april 2017
Uopfordret anmeldelse
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Besvarelse fra Bloomington Carpet One

Thanks for the kind words, Paul. Please reach out if you need anything else!

Bedømt til 5 ud af 5 stjerner

We were selling our home and needed …

We were selling our home and needed some new carpet put into the basement. Turn around time was quick as we needed to get into the market! Bloomington Carpet One was helpful, had good stock choices, was reasonably priced and got our installation done within a few days! Very happy with our experience and I would definitely recommend/use them for future flooring projects!

14. april 2017
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

Thanks for letting us know about your experience. I'm glad everything went as well as it did for you! -Matt

Bedømt til 5 ud af 5 stjerner

The guys did a great job

The guys did a great job, plus things were very clean when they were done. We highly recommend them.

Everything from choosing carpet, to measuring, to installation went smoothly.

13. april 2017
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

Thanks for the kind words. Enjoy your new flooring!

Bedømt til 5 ud af 5 stjerner

Everything was very easy

Everything was very easy! Great people and company to work with, not to mention their finished product was outstanding!

13. april 2017
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

Thank you for the nice review Nick! Enjoy your flooring! -Matt

Bedømt til 3 ud af 5 stjerner

I received excellent help and advice in …

I received excellent help and advice in the store, but was told that the vinyl floor style I wanted was unavailable, so I selected a different style. I picked out carpet also. I placed my order and waited to hear when it would come in. I was told 10 to 14 days. At 15 days, I went to the store to ask about my order, and was told that the carpet I selected was back-ordered and would not be available for 6 weeks. This was unacceptable to me, so I requested a different carpet style. Then I was told that initially the WRONG carpet had been ordered - that was the one that was back-ordered. I asked for help from the manager. He agreed to make some calls, and had the RIGHT carpet delivered 5 days later, just in time for installation to meet the deadline of my moving van arrival. The installers were great. As for the vinyl flooring I ordered for my kitchen, after it was installed, I hated it. The store was willing to invoke my unconditional guarantee, and took out the vinyl flooring I hated and installed the vinyl flooring I had ORIGINALLY wanted that they had said was unavailable. So now I HAVE both of the types of flooring that I wanted. But it was a hassle to get it done.

13. april 2017
Uopfordret anmeldelse
Bloomington Carpet One-logo

Besvarelse fra Bloomington Carpet One

Rin, thank you for your patience and understanding throughout the process with us. Your case was particularly frustrating for all of us dealing with manufacturers production issues, a mis-order, etc. I'm so glad that everything turned out good in the end and we could meet the timeline that we originally agreed to. If you ever need help in the future please let us know. -Matt

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