Ordering process easy, winter pansies arrived when expected and in good health. Plants not labelled for colour and have lots more yellow and only 2 white out of 30 Silhouette mix.
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Most of the plants were fine other than the Pansy Panola XP Scarlets which had been over soaked prior to delivery and mostly just crumbled and fell apart. After planting over half have died and you d... Se mere
Virksomheden har svaret
Easy to order and all the plug plants (violas) were excellent quality. Delivered on time with pre-arranged dates for delivery. Cannot fault the service. Have ordered before and will order in the f... Se mere
Virksomheden har svaret
This is my fourth order from Brookside, I keep going back to them as there plants are always high quality. You get exactly what you order, delivered well packed and when expected. Well done Brooks... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.
Why Buy From Brookside Nursery?
Skrevet af virksomheden
- All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.
Kontaktoplysninger
Brookside Nursery, School Lane, B78 3DW, Tamworth, Storbritannien
- 0333 335 6789
- care@brooksidenursery.co.uk
- www.brooksidenursery.co.uk
4,7
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Besvarelse fra Brookside Nursery
Roger Downing,
We're delighted to hear that your plants arrived promptly, were well-protected in their packaging, and were of excellent quality. We truly appreciate your positive feedback!
Anne, Brookside Nursery
Healthy, well packed plants
Plants received were in excellent condition, carefully packed and every plug was viable.
26. august 2026
Besvarelse fra Brookside Nursery
Susan,
We're so pleased to hear that your plants arrived in excellent condition, were carefully packed, and that every plug was viable. We appreciate your positive feedback.
Anne, Brookside Nursery
Besvarelse fra Brookside Nursery
Billie Baxter,
We're so pleased to hear that your plants were lovely and arrived very well packaged. We truly appreciate your positive feedback.
Anne, Brookside Nursery
Besvarelse fra Brookside Nursery
Anne Bainbridge,
We're truly happy to hear you enjoyed our plants, delivery updates, and pricing. Your positive feedback is greatly appreciated!
Anne, Brookside Nursery
Fantastic service and the plugs was…
Fantastic service and the plugs was packed safe and sound can’t wait to get some more
26. august 2026
Besvarelse fra Brookside Nursery
Tommy ,
We're so happy to hear you received fantastic service and that your plugs were packed safe and sound! We look forward to your next order.
Anne, Brookside Nursery
Web site was easy to navigate delivery…
Web site was easy to navigate delivery and packaging was first class and the plants were very healthy and strong could not have asked for more
26. august 2026
Besvarelse fra Brookside Nursery
Martin Aldous,
We're so pleased you found our website easy to navigate and that your delivery and packaging were first-class. It's wonderful to hear your plants were very healthy and strong. Thank you for your kind words!
Anne, Brookside Nursery
Does what it says on the can.
Plants arrived at the alloted time. Packaging was excellent and protected the plants well. Plugs were strong and perfect for potting on. Have grown quickly and are just starting to flower. Thank you.
25. august 2026
Besvarelse fra Brookside Nursery
Rita Pearce,
We're so pleased to hear your plants arrived on time and that the packaging protected them well. It's wonderful they've grown quickly and are starting to flower!
Anne, Brookside Nursery
Good service quick delivery plants were…
Good service quick delivery plants were in great condition and are growing fast would recommend buying from here
26. august 2026
Besvarelse fra Brookside Nursery
Paul O,
We're so pleased to hear you received good service and quick delivery. It's wonderful to know your plants were in great condition and are growing fast. We appreciate your recommendation!
Anne, Brookside Nursery
efficient and lovely plants
26. august 2026
Besvarelse fra Brookside Nursery
Janet Willis,
We're so glad you found our plants lovely and our service efficient. Thank you for your positive feedback; it means a lot to us.
Anne, Brookside Nursery
Lovely plug plants
Lovely plug plants, potted on and starting to show flowers after two weeks, delivered when they said they would and a terrific price. Bring on the spring catalogue.
26. august 2026
Besvarelse fra Brookside Nursery
Rob Brown,
We're so pleased to hear your plug plants are thriving and already showing flowers! We appreciate your positive feedback on our delivery and pricing.
Anne, Brookside Nursery
The plants I received was of very high…
The plants I received was of very high standards absolutely packed brilliantly not a problem like other mail order companies. I would recommend brookside nursery 100 percent.
26. august 2026
Besvarelse fra Brookside Nursery
Joanna Freeman,
We are so pleased to hear that the plants you received were of such high standards and brilliantly packed. We truly appreciate your 100% recommendation!
Anne, Brookside Nursery
False advertising
The reason for 3 stars is that I ordered as advertised "halloween plug plants" the colours stated as orange & black. I have received mixed colour plants, I contacted & on "the chat" I was told they can't guarantee colours. False advertising!!!
I will say the plants came promptly & in great condition but will not use company again on principal.
So company got in touch after this review & I was told I should have contacted them direct not use their chat bot.
I supplied photos of plants & packaging & was told it was a labelling error. They offered to send replacements but not till end of September due to stock. I received the plug plants & have planted on as instructed. Hopefully they should be the halloween colours but won't know for a while.
Again can't fault the quality of the plants & delivery.
I would recommend this company for plug plants, will maybe look at other products in the future.
26. august 2026
Besvarelse fra Brookside Nursery
Hi Sharon,
Please accept our apologies that your pansies are flowering incorrectly. It appears this may have been due to human error when your order was being packed, and I am very sorry for the disappointment caused.
Daisy is our AI assistant, and although the information she provided regarding mixed plug plants was generally correct, it was not applicable to the issue you had reported. When ordering a mixed variety, we cannot always guarantee an exact balance of each colour within the mix, but this is different from plants flowering as an incorrect variety or colour.
For any complaints or concerns with an order, we would always recommend contacting us directly by email or telephone so that a member of our Care Team can review the individual circumstances and respond personally.
I have contacted you directly so that we can look into this properly and hopefully resolve the matter for you.
Once again, please accept our apologies for the confusion and disappointment caused.
Anne, Brookside Plant Nursery
Pansies 5star superb
Pansies 5star superb, polyanthus not so good 3stars some plugs empty or damaged
26. august 2026
Besvarelse fra Brookside Nursery
D Clay,
We appreciate your feedback regarding the polyanthus. We are sorry some plugs were empty or damaged. We would always recommend you contacting us with any issues on delivery as we will always look to resolve.
Anne, Brookside Nursery
Well pleased with quick delivery with…
Well pleased with quick delivery with no damage, plants very heathy and larger than usual, planted into the prepared beds within two days and now two weeks later they are all healthy and growing well with a few already starting to flower 🌷 Thank you for these lovely plants.
25. august 2026
Besvarelse fra Brookside Nursery
Terry,
We're so pleased to hear about the quick delivery and that your plants arrived healthy and larger than usual. It's wonderful they are growing well and already starting to flower. Thank you for your kind words!
Anne, Brookside Nursery
Brookside provide an excellent service…
Brookside provide an excellent service . Good plant selection . The plants are well packed, moist and protected for their journey . Brookside also keep in touch with their customers and let them know when their delivery is on its way . Great all round experience.
25. august 2026
Besvarelse fra Brookside Nursery
Lorraine Mackay,
We're so pleased to hear you had an excellent experience with us! We appreciate your kind words about our plant selection, careful packing, and communication regarding deliveries.
Anne, Brookside Nursery
I thought the packaging was really…
I thought the packaging was really good. The plants were protected and arrived in good condition. Would not hesitate to buy from your nurseries again and have recommended to a friend
25. august 2026
Besvarelse fra Brookside Nursery
Jacqueline brown,
We're so pleased to hear that your plants arrived well-protected and in good condition. Thank you for your kind recommendation; we truly appreciate it!
Anne, Brookside Nursery
Besvarelse fra Brookside Nursery
Peter Hutton,
We're delighted you found our products to be great, with strong plug plants and excellent prices. We truly appreciate your positive feedback!
Anne, Brookside Nursery
Excellent packaging and quality
Excellent packaging which ensured the plugs arrived in great condition, unlike some other suppliers. Plants were healthy and the correct number. So far so good, I guess now we just need to find decent soil/compost to get the best out of them.
19. august 2026
Besvarelse fra Brookside Nursery
Lindsey,
We're so pleased to hear that our packaging ensured your plugs arrived in great condition and that the plants were healthy and correct. We hope they thrive with good soil!
Anne, Brookside Nursery
Brought 2trays of 350plug plants…
Brought 2trays of 350plug plants arrived in very good condition potted on doing really well good value for the money been using this company for years now one of best rob
24. august 2026
Besvarelse fra Brookside Nursery
Robert Potter,
We're so pleased to hear that your plug plants arrived in very good condition and are thriving! It's wonderful to know you've been a long-time customer and find our products to be good value.
Anne, Brookside Nursery
Plug plantsGreat service re my plug autumn and…
Great service re my plug autumn and Winter plants
clear instructions enclosed with catalogue
Great price
25. august 2026
Besvarelse fra Brookside Nursery
peter hamnett,
We're so glad to hear you appreciated the quality of our plants and the clear instructions provided. Thank you for your wonderful feedback!
Anne, Brookside Nursery
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