Ordering process easy, winter pansies arrived when expected and in good health. Plants not labelled for colour and have lots more yellow and only 2 white out of 30 Silhouette mix.
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Se, hvad kunderne siger
Most of the plants were fine other than the Pansy Panola XP Scarlets which had been over soaked prior to delivery and mostly just crumbled and fell apart. After planting over half have died and you d... Se mere
Virksomheden har svaret
Easy to order and all the plug plants (violas) were excellent quality. Delivered on time with pre-arranged dates for delivery. Cannot fault the service. Have ordered before and will order in the f... Se mere
Virksomheden har svaret
This is my fourth order from Brookside, I keep going back to them as there plants are always high quality. You get exactly what you order, delivered well packed and when expected. Well done Brooks... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.
Why Buy From Brookside Nursery?
Skrevet af virksomheden
- All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.
Kontaktoplysninger
Brookside Nursery, School Lane, B78 3DW, Tamworth, Storbritannien
- 0333 335 6789
- care@brooksidenursery.co.uk
- www.brooksidenursery.co.uk
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Brookside now use the awful Royal Mail…
Brookside now use the awful Royal Mail for deliveries now .Last order last week was posted on Tuesday 48 hour and didn't arrive till Saturday afternoon.21 pansy plugs were dried up and dead.Will not be using them again with Royal Mail as the courier.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Brookside Nursery
Hi Alan
Once again we apologies that your order was delayed in post, most orders are delivered within 48 hours but soemtimes parcels can get delayed. Our packaging does assist the plants to withstand up to 7 days in transit so we do apologise that 21 plugs were poor opn arrival.
I can see that despite being unable to send us photos of the plugs so we can investigate further, you have accepted store credit for the value of the plugs to use at a future date.
If there is anything else we can assist with, please let us know.
Anne, Brookside Plant Nursery
Gift card purchase…
As always with Brookside a seamless experience on the website when purchasing a gift card in this instance
26. august 2026
Besvarelse fra Brookside Nursery
William Barnett,
We are so pleased to hear that your experience purchasing a gift card on our website was seamless. Thank you for your wonderful feedback!
Anne, Brookside Nursery
Good quality plants
Always good quality plants that can be grown on successfully. Highly recommend Brookside nursery
I have been buying plants from them for years .
31. august 2026
Besvarelse fra Brookside Nursery
Tracy Todd,
We're so pleased to hear you consistently receive good quality plants that grow successfully. We truly appreciate your long-standing loyalty and kind recommendation!
Anne, Brookside Nursery
Besvarelse fra Brookside Nursery
Christine Allen,
We're so pleased to hear that your healthy plants were delivered on your chosen date. We appreciate your positive feedback!
Anne, Brookside Nursery
Besvarelse fra Brookside Nursery
Mr Porter,
We're happy your plants were good quality and dispatched quickly. We appreciate your positive feedback.
Anne, Brookside Nursery
Not happy with the plants
Not happy with the plants, quite a few of the plants have died, even though I followed the instructions for care etc of plants.
26. august 2026
Besvarelse fra Brookside Nursery
Hi,
We are truly sorry to hear about the issues with your plants. We understand your disappointment when following care instructions doesn't yield the expected results.
I cannot see you have contacted us in regard to this and we would love to resolve this for you, therefore I have emailed you directly to gain further information and look to a resolution with you.
Kind regards,
Anne
Brookside Plant Nursery
Anne, Brookside Nursery
Yet again great viola plug plants and…
Yet again great viola plug plants and primroses. I ordered a 350 viola pack this time , I always give them to friends and neighbours so thought I would go a bit mad. As ever great quality.
25. august 2026
Besvarelse fra Brookside Nursery
Mr Richard Lowery,
We're so pleased to hear you're happy with the viola plug plants and primroses, and that you're sharing them with friends and neighbours! It's wonderful to know you consistently find our quality great.
Anne, Brookside Nursery
Great communication items were well…
Great communication items were well written packaged
19. august 2026
Besvarelse fra Brookside Nursery
Miss amanda aspinall,
We're so pleased to hear that our communication was great and that your items were well-packaged. We appreciate your positive feedback!
Anne, Brookside Nursery
great quality plants...delivery time…
great quality plants...delivery time slots to suit your needs....brilliant communication 5***** service all round....just keep doing this fab service thank you
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Brookside Nursery
Miss jacquie edwards,
We're so pleased to hear you're happy with the quality of our plants, our delivery options, and our communication. We truly appreciate your kind words about our service!
Anne, Brookside Nursery
Very healthy plants delivered on due…
Very healthy plants delivered on due date. Thank you
26. august 2026
Besvarelse fra Brookside Nursery
Barbara Verlander,
We're so pleased your plants arrived healthy and on time. We appreciate your positive feedback!
Anne, Brookside Nursery
Sends unwanted advertising through the…
Sends unwanted advertising through the post.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Brookside Nursery
Hi
We apologise for any inconvenience caused by sending a catalogue, we do not send unsolicited mail, however if you have been added to a list by error we would like to resolve this for you. Please contact us directly so we can take you off any marketing or mailing lists.
Anne, Brookside Nursery
Winter pansies plugs arrived in good condition and are growing well.
Packed well, and looked well hydrated on arrival.
26. august 2026
Besvarelse fra Brookside Nursery
Mrs. Kirby,
We're so happy to hear that your order arrived well-packed and perfectly hydrated. Thank you for your kind words!
Anne, Brookside Nursery
Pansy arrived in good condition and…
Pansy arrived in good condition and growing well. Delighted!
Highly recommend.
26. august 2026
Besvarelse fra Brookside Nursery
Hi,
We're so delighted to hear your pansy arrived in good condition and is growing well! Thank you for your high recommendation.
Anne, Brookside Nursery
I always buy my hanging basket and…
I always buy my hanging basket and bedding plants from here plants always healthy and well packaged wouldn’t go anywhere else.
26. august 2026
Besvarelse fra Brookside Nursery
Mr Brian Murphy,
We're so pleased you always find your hanging basket and bedding plants healthy and well-packaged. We appreciate your loyalty and kind words!
Anne, Brookside Nursery
Lovely lavendar plants most of which…
Lovely lavendar plants most of which are doing very well. Thank you.
26. august 2026
Besvarelse fra Brookside Nursery
WASHINGTON,
We're so pleased to hear your lavender plants are doing very well. We appreciate your positive feedback!
Anne, Brookside Nursery
Small plants
Well packed. Good information. All plants alive and in fresh condition but on the small side with nine very small.
26. august 2026
Besvarelse fra Brookside Nursery
Hi Mr Stewart
These plug plants need to be grown on for approximately 4–6 weeks before they are ready to be planted out.
Our standard plugs are specified to measure 2.6 cm by 1.8 cm, based on the soil volume within each cell. Please note that foliage size can vary and is not a reliable indicator of quality or maturity, as it naturally differs between plants.
We have contacted you directly in regard to this, if you believe any plugs may be below the expected root size, please do send us some photos. We will be happy to take a closer look and resolve this for you as soon as possible.
Anne, Brookside Plant Nursery
My plants came when expected and were…
My plants came when expected and were in could condition and well packed.
26. august 2026
Besvarelse fra Brookside Nursery
Angie Cossey,
We're so pleased your plants arrived as expected, well-packed, and in good condition. We appreciate your positive feedback!
Anne, Brookside Nursery
Impressive plugs
Plugs arrived on time and well packaged. Plants all looked very healthy and instructions on how to handle them very useful and easy to understand. I would definitely use Brookside in the future.
26. august 2026
Besvarelse fra Brookside Nursery
Tina Pickering,
We're so pleased to hear your plants arrived on time and were well-packaged! It's wonderful that they looked healthy and that our instructions were helpful. We look forward to you using us again!
Anne, Brookside Nursery
Healthy plants 100%
Healthy plants 100%! Potting on was a doddle and ALL plants are growing on!
26. august 2026
Besvarelse fra Brookside Nursery
Mr Wallace,
We're so pleased to hear your plants are healthy and growing so well. We appreciate your positive feedback!
Anne, Brookside Nursery
Besvarelse fra Brookside Nursery
Roger Downing,
We're delighted to hear that your plants arrived promptly, were well-protected in their packaging, and were of excellent quality. We truly appreciate your positive feedback!
Anne, Brookside Nursery
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