Bristol Airport Anmeldelser 

Can't believe it - just got on the Airport Bus (A4) from Keynsham to Bristol Airport and there is no luggage rack so our cases are sitting in the space for wheelchairs and we are relying on a kind soul to make sure our cases don't roll up and down the aisle. Note to self - place cases on their sides in future so they can't roll.

All this expanding outside, you need to get the departure area sorted
..there is nowhere near enough seating and people are not spending as much because they can't sit down..very poor

If I could give zero stars, I would.
You pay for Parking and when they return your vehicles in a different spot and I had some bolts and screws sitting in the passenger seat. I have no idea where these came from and what they’ve done to my car!
Secondly, they charged me £200 for 2 minutes on separate occasions I was reversing out of a car park because I’ve gone the wrong way and they charged me £100 for one minute of turning around. And £100 for 1 minute for stopping when one of the airport staff told me to!
I’m absolutely appalled by them and will never use their airport again!

We have travelled in europe but before we left and when we returned everything was better everywhere else, I was embarrassed to be British, from bad info bad equipment to bad staff they don't have a patch on europe, we were waiting for our luggage at the designated carousel but it was put on another one with nobody informing us, the walk from exiting the aeroplane to finally leaving the terminal was 4,500 steps not good for people with disability.
on the trip out one of the food outlets had a staff member with a disgustingly bad attitude, who told me off for his attitude!!!

The multi storey car parking charges are ridiculous, I understand they have to be higher than the silver zone or the car park would not cope with the volume of traffic. But over £100.00 for four days parking is a little excessive.

It’s hard to think of positives. Short stay car park used to be simple to get to airport , just a short walk. Now you have to navigate through the multi storey, through lifts and walk forever. Due to Bristol council roadworks closing the main route to the airport and horrendously poor detour signage we got lost and were running late. Due to the long trek from the new car park we had to rush resulting in my wife having an angina attack. I was never a fan of the airport as it’s in the middle of nowhere but following the car park changes I will not travel from Bristol again. I’d sooner sit in the car longer and have an easier experience from the car park at other airports ( travelators, no hills, short stay genuinely close to terminal ).

I would give 0 star review if possible, never drive to this airport, I stopped for for 5 seconds and was fined £100,ridiculous charges and clearly designed to generate money and nothing to do with any other reason.
In addition carpark charges of £70 for 24hr its cheaper for me to drive and part at Heathrow.
Never again

Rip off drop off charges. More expensive than Heathrow.

OVERCHARGE DROP-OFF or PICK-UP PARKING, 7 POUNDS. 2 pounds for luggage trolley, very slow check-in.

Security was ridiculous. It was as if they were working to rule. They opened every one if my 4 bags and went through them. They opened labelled sealed medication and swabbed them. They refused a tube if sealed mastic as apparently it is not allowed. They went through all the pockets of my husband's wallet and swabbed his phone. They even went through the wallet and swabbed the special assistance guy who was helping us through. They made my husband take his shoes off and show them the soles of his feet. We both have mobility problems so apart from it being humiliating, it was also painful to be standing so long. We have never had these problems there before and I have never seen so many in the normal queue before. People were really stressing that they would miss their planes. There were only a couple of security places open so everyone was waiting as roughly about 4 bags went to be checked with one going straight through. By the time we got to special assistance area we were both stressed and my husband had real difficulties in breathing.

I travelled from Bristol Airport to Knock Ireland today accompanying my sister who required spect assistance. I wish to acknowledge, compliment and thank all the Special Assistance staff the whole way through. They all carried out their tasks with diligence, good humour, respect and kindness. And that includes the RyanAir staff on the plane. Well done to everyone. Thank you very much. The manner in which you did your job is much appreciated

Silver zone parking high fees.
Security was an absolute shambles. 21 flights departing between 6am - 7am only 2 Security lanes open!
2 suited & booted males looking on chatting & smiling but not managing the appalling situation. Queues for Security were to the stairs.

The signage on the way in from the A38 is very poor. Don't turn into the 'multi story' if you are dropping someone off, there is no way out again without paying and it will cost you £40 for 20 minutes!!

Special Assistance at Bristol Airport - This was our first time using special assistance at Bristol Airport and the service was top tier from start to finish! Every person who helped was kind, helpful, patient and knowledgeable. Couldn’t recommend it enough!! They made my grandmother’s trip and really put her at easy with it being her first time travelling after many years. A special shout out to Chris at Special Assistance for being so wonderful! Looking forward to using again.

Unlike some reviews I find the individual staff quite helpful however the systemic incompetence of the management team to get the basic customer communication right is an embarrassment. Expect good 'regional' airport service, but not good 'international' airport standard service and you may not be disappointed.

Say no more about Bristol Airport.. ripping customers off with their parking.. £25 for 46 min… pathetic place.. another one on the list of ripoff Britain 😡😡

Unbelievable rudeness at security.
Not to me personally, very busy with familys ready for their easter break.
The extreme short staff is ok, we can accept, but the loud obnoxious staff member decided her new role was to just scream at everyone like a dictator on speed.
I only wish I had my specs on to see her name badge!!
I travel to Bristol regularly to see family, I am born and bred there, but by far the poorest customer service than any other in European airport

very rude staff refusing to take a drill when i returned refusing to give back drill

DO NOT PARK IN SILVER ZONEJust had my car battery run flat again in Silver Zone. Last time they spiked the ECB with the jump start on a different vechile and cost my a fortune at the garage. I swore to near park here again but my wife took the risk. They drive the cars offsite and do whatever they fancy. No doubt a bit of joy riding around a field and some fuel syphoning. Bristol Airport is the worst rip-off airport in the UK - 8.50 to drop off now. Even the staff say its a terrible company

Shocking parking charges, rip off Britain in full evidence here , feels like the parking system is heavily weighted to ensure you get a fine. Guess it has shareholders to answer too. The answer for the charges is to encourage people to use public transport ? Look forward to seeing the amount collected donated to charity or local causes