Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Se mere
Virksomheden har svaret
This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Se mere
Virksomheden har svaret
Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Se mere
Virksomheden har svaret
Kevin's car-buying experience was the best by far! He had a very laid-back and sincere feeling, not at all like a pushy salesman. Without making me feel hurried or under pressure, he helped me find th... Se mere
Virksomheden har svaret
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Orsett Road 72-86, RM17 5EL, Grays, England, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 29 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful knowledgeable Staff, willing to offer help as opposed to waiting to be approached
Very clean & tidy Customer fronted parts
Loan car was electric so a new experience for me

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
My customer sales rep was Kevin. This is the second time I have purchased a car from him and the fifth time I have bought from Brayley Mazda. Service, as always was top notch, (hence why I keep going back), couldn’t fault a thing. Kevin strived to get the best deal for me and I was over the moon with the final outcome.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
This is an excellent dealership and many thanks to Kevin Sperrin for looking after me from the moment I arrived, he made the experience of buying a used car feel every bit as special as buying new.
The car was prepped to a very high standard and Kevin was kind enough to make sure I had enough fuel in the car to get home by running me to the local petrol station which was above and beyond any service I have had before.
Highly recommend this dealership, nothing was to much trouble and the car is lovely, thank you so much for everything you did for me.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Great customer service from all departments

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Great service from the staff as usual when I had to have my car serviced.
The only reasons I didn't give 5 stars was how much the cost has risen and the clean inside and out was no where near the usual standard you normally get. It was a bit slap dash this time

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin at Thurrock Brayley provided an amazing service when I was buying my new car! He went above and beyond to ensure we were happy! Couldn't recommend enough!

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
I went to Brayley (Grays branch) to view a used Mazda CX-30 that I'd seen on their website and ended-up test-driving & buying a different CX-30 as it had a higher spec and I preferred the colour - Mica Blue. The salesman (Kevin) was very personable, knowledgeable & helpful. He even came-in on his day off to resolve an issue. Overall, buying a used car from Brayley was very straightforward and I wouldn't hesitate to consider using them again in the future.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Danielle, who dealt with our enquiry was helpful and explained thoroughly what was needed on our vehicle and the exact cost. The car is now working well. We had a slight problem that the front of the car had some light damage that we noticed when we got home. Your team examined the car and checked it against your scan when we brought the car in. Danielle agreed it was a problem and we are waiting an appointment for it to be rectified. I am impressed with the service we received and the no nonsense approach of your team

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin & Ian were both friendly people who were happy to spend plenty of time to ensure I understood options and deals when purchasing, and again to explain essential features of my car on delivery.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Great customer service from the team at Brayley Mazda Thurrock today. I got my car checked in the garage and was able to work from the show home in a comfy area with a laptop table and plug sockets. All staff made me feel welcome and were very polite. Plus the checks to my car were completed earlier than expected. Thank you.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
I got a nice Mazda from this branch and happy with the service. I wanted to mention that I received good customer service from Kevin. Kevin was very helpful in showing me the options available based on my criteria and budget. I made up my mind on the day to get the Mazda cx30 after the test drive despite him having to stay past the closing time. He also gave good advice on after care and responded to my queries after the car was picked up as well.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Very impressed with dealership and staff. Extremely welcoming, very knowledgeable and flexible with prices to help you get a deal. We dealt with Kevin who was the best car salesman I've ever dealt with. Highly recommend this dealership 10/10 from me

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
I recently had the pleasure of purchasing a Mazda car from Brayley Mazda Thurrock. I must say that the experience was exceptional, thanks to the outstanding service provided by Kevin. Also, Ian was very supportive from the beginning, which made the entire process seamless and satisfying. If you're considering purchasing a Mazda, I highly recommend seeking out Kevin and Ian at Brayley Mazda Thurrock for a hassle-free car-buying experience.
+1 for their hot chocolate ;)

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Car MOTd and serviced no hassle.
Car collected and delivered back excellent service.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Friendly, professional staff and comfortable environment for waiting.
Sophie was particularly helpful and knowledgeable in assisting me to order correct parts.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
A very satisfying experience from start to finish. The staff there are ALL very welcoming, knowledgeable and friendly.
If you are a fan of good old fashioned customer service you will leave delighted.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Great customer service. I came with my wife to Brayley Mazda Thurrock. Kelvin Sperrim Sales Executive took the time to explain everything patiently and walked us through the whole sales process. Kelvin was knowledgeable about the sales including the whole market. He ensure that our choose of car Mazda CX5 is ready on the date he specify to pick up the car. We are super delighted with the choose of car we bought. Thank you Kelvin for excellent customer service.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
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