Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Se mere
Virksomheden har svaret
Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Se mere
Virksomheden har svaret
Kevin's car-buying experience was the best by far! He had a very laid-back and sincere feeling, not at all like a pushy salesman. Without making me feel hurried or under pressure, he helped me find th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktoplysninger
Orsett Road 72-86, RM17 5EL, Grays, England, Storbritannien
- 01375 375333
4,7
Fremragende
282 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 29 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All good ,polite team ,excellent service
All good ,polite team ,excellent service
29. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Cannot fault the service provided by…
Cannot fault the service provided by Kevin at Brayleys. He listened to what I needed and never pushed me into buying anything. He was more interested on what was best for me and not the best sale for him. Friendly and fab, will definitely be going back!..
27. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Lisa, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.
Danielle and the team were fantastic
Danielle and the team were fantastic. I took my Mazda CX-5 for its second year service - competitive price and excellent customer service, topped with a full clean of the exterior and interior. I’ll be coming back in a years time for its third service. Keep up the great work.
29. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Danielle. We look forward to continuing to welcome you into the dealership for many more years.
Mazda CX30 puchase
We booked a test drive of the 2024 Mazda CX30 online, all went to plan and decided that we would leave VAG and buy one of these lovely cars. The deal was fair and at no stage did I feel pushed into anything. The whole buying and trading in scenario was painless. I would highly recomend Brayleys in Thurrock and especially Kevin Sperrin. He had time for us at the handover and we felt 100% valued by this local business.
27. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for your kind review. We are grateful to have won your business and look forward to seeing you in future.
Well worth a visit
Although it was just an MOT, I found all the staff friendly, helpful and informative. Any questions or concerns regarding the car and test were treated appropriately and the waiting area had a reasonable selection of reading matter and a descent hot drinks machine to boot. The car was MOT’d and washed prior to being handed back to me, so overall a good experience all round and well worth the visit.
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for taking time to leave such positive feedback. We're pleased to hear that your MOT visit went to plan and look forward to seeing you in future.
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you for your great rating and review - it's much appreciated!
I purchased my Mazda 5 years ago and…
I purchased my Mazda 5 years ago and even today I am treated like the day I purchased my vehicle. The staff are helpful and supportive with clear explanations where needed.
Thank you to you all for being such a good team that helps their customers so well.
5 stars from me!!
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing high-quality service and ensuring our customers leave satisfied is our utmost priority.
Brayleys Cars
Kevin Sperrin at Brayleys Cars went the extra mile in assisting me with my new car purchase and with after care advise, can highly recommend them.
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
No problem with the Loan Car and…
No problem with the Loan Car and Advisor and the Basic 1st Service enabled My Car available by 2.15pm after Delivering it at 10am.
What was Disappointing was in my Specific case was that there was an Agreement that was Disappointing "Not Filled" to use a Pun!
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi John, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Good but expensive
Good friendly service, but expensive. We have a service plan, which is fine, but they charge double what other places do for tyre replacements and brake pads, so I won’t be getting those done at Mazda.
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Victoria, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Speak to Kevin!
I today picked up my Mazda 2. I only went looking to see what second hand cars were for sale at Brayleys last weekend but due to the customer service we received from Kevin, it didn't take long to make a decision and purchase my 2021 Mazda . Unlike many other car salesman, Kevin was not too pushy. He answered our questions with a great deal of knowledge and understanding and assisted with the additional issue we had with changing over my own personal number plate.
Kevin was very professional and I would certainly recommend you going to see him if you're in the market for a Mazda.
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for your great rating and review - we will convey your kind comments to Kevin. We are delighted that you chose to buy a new Mazda from us and look forward to seeing you in future.
Looked after while I waited
Service my car while I waited made welcome with cups of tea or coffee everything was explained clearly about the service completed in two hours including car washed also sorted out wing mirror problem under warranty all round pleasant experience
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you for taking time to rate and review your experience so highly. We are pleased to hear that all went well on your visit and look forward to seeing you again.
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
That's great to hear - thank you for your 5-star rating and kind comments.
Friendly service
22. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much!
Kevin you are the best!
Thank you so much to Kevin for everything! Sorting out my finance when they were not playing ball and communicating at every point t to let me know what was happening. Absolutely love my new car! Can't recommend Kevin enough as he made me feel so cared for and looked after with every detail. It made buying a new Mazda very easy and an enjoyable experience - thank you once again
To Kevin and the rest of the team.
19. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for taking time to leave such a positive review - we will be sure to convey your kind comments to Kevin. Thank you also for your custom - we're delighted to hear that you are enjoying your new Mazda and look forward to seeing you in future.
Excellent Customer Service
Excellent Customer Service, can't fault any of the staff or services provided by Brayley Mazda Thurrock. They have been servicing my car regularly for years and I will be returning again next year, even though my car is now 14 years old!
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for your great rating and review. We appreciate your loyal custom and look forward to seeing you and your Mazda again next year.
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you for your very kind comments!
Excellent service from all the team
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
That's great to hear - thank you for sharing your positive experience.
Very informative and trustworthy
Very informative and trustworthy. They were very knowledgeable about the cars and were very kind. Kev helped us throughout the process and kept us updated on the final checks.
14. september 2023
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for taking time to leave such a great review. It's much appreciated by the team.
Had car serviced by Brayley Mazda Grays…
Had car serviced by Brayley Mazda Grays as usual wqs very happy with service and the team
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for sharing your positive feedback - along with your custom, it's greatly valued by the team.
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