Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Se mere
Virksomheden har svaret
Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Se mere
Virksomheden har svaret
Kevin's car-buying experience was the best by far! He had a very laid-back and sincere feeling, not at all like a pushy salesman. Without making me feel hurried or under pressure, he helped me find th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktoplysninger
Orsett Road 72-86, RM17 5EL, Grays, England, Storbritannien
- 01375 375333
4,7
Fremragende
282 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 29 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kevin has been very helpful from start…SD
Kevin has been very helpful from start to finish Kevin is a very helpful salesperson who knows his job very well from start to finished my Cx5 was ordered very quickly the process was very smooth.
I just want to say thank you Kevin you an absolutely amazing human being you delivered a very satisfied/amazing beautiful customer service I could not asked for a more wonderful experience at Thurrock Brayles Mazda
God bless you Kevin keep up your good work and professionalism all the best.
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.
Amazing customer service & quality vehicles
I wouldn’t trust any other dealer when buying and selling my vehicles. Kevin has been an amazing salesperson, not only listening to my vehicle needs and wants but recommending the best vehicle to fit those needs. This dealership do everything they can to make sure their customers leave happy. 5* as always!
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Aliesha, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.
I was very pleased with the service…
I was very pleased with the service once again very pleasant staff and car was done fairly quickly thank you so much. Kind regards, Peter.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kevin is an absolute 🌟🌟
Kevin got me a great deal with my car and also practically held my hand and did most of the bits for me. Have known him for more than 2 years now and he always goes out of his way to be helpful. I always go to him with any issue as I know it will be sorted. 🤗
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Sangeeta, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.
Ok but I was disappointed that when…
Ok but I was disappointed that when asking for a battery change for my Key and was going to be Charged £6 to replace it??
I will get one off Amazon!
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you for your review. Having looked into the issue raised, we believe that £6 for a key fob battery to be supplied and fitted is a reasonable charge, but appreciate your feedback.
Buying with confidence
Kevin really explained everything and made me feel at ease, finding me a great car. Financing was easy and communications were clear.
I’m really pleased I went through Brayleys.
13. december 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Vicky, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.
Great Service
Came in to have a problem with screen wash rectified. This was done while I waited.
Looked around the showroom and saw a car that took my fancy. I was offered a great deal and arranged the purchase.
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Steven, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Staff polite and helpful
Staff polite and helpful. My car was cleaned inside and out and everything seems to work perfectly
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Joby, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Outstanding Salesman. +++++
We highly recommend Kevin Spirren Senior Sales person at Brayleys Mazda Thurrock. Kevin has gone over and above with his expert advice and knowledge to ensure that our needs when purchasing a car are completely taken into account. Having known Kevin for many years we can rely on him to advise which car is most suitable for us and what we want in a car. He thoroughly explains every process of the purchase, and being senior clients is taken into account and he helps as much as he can. It is no problem if you have many questions to ask. He has so much patience and always a big smile.
We have been with Brayleys Thurrock over 21 years and would not go anywhere else. A big thank you Kevin, you are a pleasure to deal with. We look forward to many more years in dealing with you.
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
CX5 Great Service
Very pleased with my new CX5 from Brayleys Mazda Grays, great service and price. Many thanks to Kevin and the team
16. november 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Alex made the purchase of my CX5 smooth…
Alex made the purchase of my CX5 smooth and easy sailing.
Very knowledgeable of the cars and actually seemed to have a passion about the stuff he was selling.
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Adrian, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Alex. We look forward to continuing to welcome you into the dealership for many more years.
Accurate estimate
Provided me with an estimate of work to be carried out. This was accurate. Car nicely valeted before I picked it up. Very pleased.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Phil, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Jo, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Annual Service…
Easy drop off process and the price had not changed from what was agreed on the phone. Car was ready within two hours and all work carried out was explained along with advisory items. Also car was given a good clean inside and out
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Booked for MOT
Booked for MOT, allocated slot on time, all issues well explained, excellent communication skills! Bonus point for valeting and car wash. Thank you!
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Jana, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service & MOT
Fast, first class service and polite, informative staff.
30. september 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Danny, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
I had an amazing experience with Kevin…
I had an amazing experience with Kevin Sperrin. I have been looking for a car for over a year and for the first time in a year . Kevin listened and found me a car that was beyond my expectations. He was very kind and respectful to me and all of my family . I would recommend this branch over and over again . Thank you Kevin once again for your patience and kindness in this whole process much appreciated.
Chantelle Williams
28. september 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Chantelle, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.
All done in the day
All done in the day, nice friendly chat with the people at the desk and others passing through, they even found and repaired a very slow puncture, about 10% over eight weeks, thanks.
17. september 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi David, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service from a recall was in…
Excellent service from a recall was in early friendly staff can’t fault it
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Hi Ruth, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Always a friendly welcome at Brayley…
Always a friendly welcome at Brayley Mazda, Grays. Good service as usual, car cleaned afterwards. Friendly staff, helpful and professional service. Thank you.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
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