Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Se mere
Virksomheden har svaret
This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Se mere
Virksomheden har svaret
Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Se mere
Virksomheden har svaret
Kevin's car-buying experience was the best by far! He had a very laid-back and sincere feeling, not at all like a pushy salesman. Without making me feel hurried or under pressure, he helped me find th... Se mere
Virksomheden har svaret
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Orsett Road 72-86, RM17 5EL, Grays, England, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 31 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Used the online booking system yesterday to request a service date a month ahead. I got a immediate response that someone 'would be in contact with me shortly'
They have my mobile number and my email address all it needed was a one line response, all booked in
Still waiting

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
As expected, great service from Brayleys. Serviced my car in just over 2 hours.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Just purchased a lovely car a few days ago from Brayley's Thurrock, Kevin & Danielle were wonderful. Everything was efficient, professional & friendly, and no question I asked was unanswered.
Fantastic customer service, I totally recommend.
10/10!

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
We purchased two cars from this dealership. The first one was for my friend, and throughout the entire process, Kevin was incredibly helpful. I was so impressed by the experience that, even though I had bought my own car just a few months earlier, I decided to trade it in and get a brand-new Mazda CX-60 from Kevin :)
Kevin is polite, honest, professional, and genuinely helpful. He always does what he says he will, and on time. He helped me avoid spending unnecessary money and made the whole process clear and smooth. You can trust him with your eyes closed—he understands exactly what you need and takes the time to explain everything, including the pros and cons of each option.
This was the sixth car purchase I’ve made in my entire life, so I’ve had some experience buying cars from different places and salespeople. But this is the first time I’ve seen a salesperson stay this engaged even after the sale, taking the time to go through the car’s features in detail. If you decide to buy a car, just find Kevin. He will look after you :)

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Just purchased a car from Brayleys, Thurrock and was served by Kevin Sperrin. Kevin went above and beyond to help me find the perfect car. The customer service was fantastic and extremely helpful. Kevin took me for a test drive and showed me all the car had to offer.
The communication from the day I purchased, to the day I picked up my new car was excellent. Kevin was just a phone call away at anytime to keep me informed of all the stages of the sale. I would 100% recommend Kevin to anyone looking to purchase a new car.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Brayleys Greys.
Just had my CRV modified as a result of a Honda recall. I explained that I needed to be back in Benfleet by midday. They prioritised the retro fit by 10am. I thanked them for managing their schedule to accommodate me. Many thanks Brayleys 👏🏼👏🏼

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Right from the start had a great experience at Braleys Cars Thurrock From the moment I made the first call to arrange a visit to the collection date of car.
Dealt with a car dealer called Kevin Sperrin who I would highly recommend dealing with as all questions and any little issues were dealt with swiftly and he went that extra mile with the preparation of the car and after sales service.
All cars come with 12 month warranty for the extra peace of mind with second hand cars.
All in all a highly recommended car dealer and super customer service
Thank you Brayleys

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Very good service. We drove a fair distance to view and test drive a car for my parents, with the hope of taking it home that day. Kevin was excellent at showing us round and took us on a very good test drive route. The car was then got ready for us to take and all the paperwork done straight away, so we were all sorted in one trip.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Living in South Wales and purchasing a car so far away, I thought would be a nightmare. However I had kevin as the sales person and everything went smooth, nothing was a problem for him. Would definitely make a purchase from here again. Every garage needs a kevin.
Thank you so much for an easy purchase that give me peace of mind.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
MOT, Service and minor renewal parts carried out. Good job done.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Had an amazing experience purchasing my dream car from Brayleys Thurrock! The salesman Kevin was friendly, kind and informative! Would definitely recommend Brayleys Thurrock to anyone wanting to purchase a beautiful Mazda.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Had car serviced told could not valet car as car cleaner said jet washer frozen, when I walked to my car cleaner washing his cleaning gear?got home and cleaned car myself, then noticed damaged paint work, contacted service department,said they would look into it said could not see how it happened but would get smart repair done still waiting for repair 2 months after damage just lie to you about what they will do .
Will have to contact head office to see if they can resolve this matter but don't hold much hope having this resolved, use them at your own risk.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin and Jamiul gave us absolutely an absolutely wonderful service when we purchased our new (to us) car. They couldn’t have been more helpful with the process from start to finish. It was a very smooth purchase and Kevin was very knowledgable about the car itself.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Jameil was very helpful and both of the sales team were excellent every thing from start to finish was sorted out quickly give 100 percentage

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Excellent service provided by Kevin Sperrin, very helpful and knowledgeable, couldn't do enough for us every step of the way, great asset to dealership,
First class service all round.
100% recommend.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Good service, efficient and a free valet. Service and MOT

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Great service, the collection service is a brilliant option too. Shame the sales team have had to move.
Courtesy clean was a nice touch.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin has been very helpful from start to finish Kevin is a very helpful salesperson who knows his job very well from start to finished my Cx5 was ordered very quickly the process was very smooth.
I just want to say thank you Kevin you an absolutely amazing human being you delivered a very satisfied/amazing beautiful customer service I could not asked for a more wonderful experience at Thurrock Brayles Mazda
God bless you Kevin keep up your good work and professionalism all the best.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
I wouldn’t trust any other dealer when buying and selling my vehicles. Kevin has been an amazing salesperson, not only listening to my vehicle needs and wants but recommending the best vehicle to fit those needs. This dealership do everything they can to make sure their customers leave happy. 5* as always!

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
I was very pleased with the service once again very pleasant staff and car was done fairly quickly thank you so much. Kind regards, Peter.

Besvarelse fra Brayleys Cars - Brayley Thurrock Used Car Centre
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