Purchased the Kitty Tea Cup Collection (6) in total have received. 1st purchase May 2025 received 1st edition Peppermint Kitty Tea Cup, did not receive the Certificate of Authenticity that was supp... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have bought numerous items over the years, never had any problems until the last item which arrived broken, sent email and got reply in 48 hours with all the necessary return label, granted this was o... Se mere
Virksomheden har svaret
It's very easy to order items and you know on opening it you won't be disappointed. The craftsmanship is second to none, every intricate detail is perfectly finished and sure to delight anyone receivi... Se mere
Virksomheden har svaret
Such delicately crafted jewellery with so much meaning and purpose behind them. We’ve brought many pieces of jewellery from this company. Their payment options are great! The package is very nice and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Bradford Exchange is the definitive shopping destination for unique gifts, original fine jewelry designs, extraordinary collectibles, artful apparel, home decor and more wonderful items not found elsewhere. We cordially invite you to shop our site. Whether you are looking for meaningful gifts or a special something just for you, we hope you will be surprised and delighted with what you discover.
Kontaktoplysninger
1 Park Road , TW11 0AP, Teddington, Storbritannien
- 0333 003 1532
- https://www.bradford.co.uk/contact-us/
- www.bradford.co.uk
4,0
God
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No refund given
Arms and legs of monkey were very hard and not flexible.
Returned but not received refund.
10. november 2025
Besvarelse fra The Bradford Exchange
Hi Mandy,
Thank you for your order and for taking the time to leave a review. We are disappointed to hear that the Monkey Doll did not meet your expectations.
To speak to us regarding your refund, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
I've not got my item yet
14. januar 2026
Besvarelse fra The Bradford Exchange
Hi Lorraine,
Thank you for taking the time to leave us a review.
We are sorry to hear that you have not yet received your order. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
The price on the invoice was different…
The price on the invoice was different from what was deducted from my bank accounts
11. januar 2026
Besvarelse fra The Bradford Exchange
Hi Stuart,
Thank you for taking the time to leave a review.
So that a member our team can look into this further for you, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
It was easy to get through to you and…
It was easy to get through to you and sort out what I wanted
12. januar 2026
Besvarelse fra The Bradford Exchange
Hi Mr Johnston,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Tracey,
Thank you for taking the time to leave us feedback.
Our account servicing is online which means if you did wish to get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Nothing to see here no problems with…
Nothing to see here no problems with this company
11. december 2025
Besvarelse fra The Bradford Exchange
Hi Lorraine,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Kerry,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
The Website could be more helpful had…
The Website could be more helpful had to go back and forth to find item I had seen previously Also you offered pay in 4 payments I tapped into this but at checkout it stated I have paid in full. What happened there?
8. januar 2026
Besvarelse fra The Bradford Exchange
Hi Jacqueline,
Thank you for taking the time to leave a review.
We appreciate you bringing this to our attention. We are sorry that you experienced difficulty navigating our website and with the payment options at checkout.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Besvarelse fra The Bradford Exchange
Hi Ken,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Sian-Andrea,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Ordered on 3 December still waiting for…
Ordered on 3 December still waiting for for my order
3. januar 2026
Besvarelse fra The Bradford Exchange
Hi Christine,
Thank you for taking the time to leave us a review.
We are sorry to hear that you have not yet received your order. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Bad communication and service.
No communication after order.
Only after chasing and chasing did they tell me order was cancelled due to non payment.
Payment was made.
17. december 2025
Besvarelse fra The Bradford Exchange
Hi Alun,
Thank you for taking the time to leave a review.
We are sorry to hear that you were not advised that your order had failed due to payment.
Looking at your account, we cannot see that a payment has been debited. If you believe this to be incorrect, please contact us via webchat to provide further details. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
3 times I have tried to order this …
3 times I have tried to order this ,paid then sent me email saying it will be dispatched, now I'm getting emails saying ,I need to order before the day is over ,I have sent bradford am email and still has no reply ,very upset as I desperately wanted this item for my son .
6. januar 2026
Besvarelse fra The Bradford Exchange
Hi Max,
Thank you for taking the time to leave us a review.
We are sorry to hear of the issues you have experienced. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
excellent products ,good service
19. december 2025
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Ian,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Love Bradford exchange ,I have had…
Love Bradford exchange ,I have had these for years .Brilliant .
7. januar 2026
Besvarelse fra The Bradford Exchange
Hi Mrs Mellor,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Bradford Exchange sell quality and…
Bradford Exchange sell quality and unique jewellery. I have been a customer with them for at least 20 years and I have never had any issues with them
7. januar 2026
Besvarelse fra The Bradford Exchange
Hi Mary,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
The helpfulness and efficiency of your…
The helpfulness and efficiency of your staff and the caring attitude shown when I had a problem. Nothing was too much trouble. Thank you so much.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Christopher,
Thank you for taking the time to leave a review.
We are happy to hear that our staff were helpful and efficient and showed a caring attitude when you had a problem. Thank you so much for your positive feedback.
Thank you,
Customer Support
Gift for my Sister
The purchase was for a gift to my Sister.She loved it.
I also loved it as tried it before gifting it..
Was hoping to get you catalogue.Have not received one yet.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Stephen,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
You can request a catalogue by contacting our webchat team, To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you
Customer Support
I love the Bradford Exchange
I love the Bradford Exchange. I ordered the bauble for my daughter. She always loved Christmas, so I knew this would be perfect.
12. december 2025
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Susan,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Beautiful items
Beautiful items . Packaged well and delivered promptly . Very happy with three purchases
18. december 2025
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Helen,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.