Myself and my husband separately purchased one of the monkey dolls. So we returned his one and it took ages for a return. We finally received cheque that was taken to the bank and bounced. We have nev... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have bought numerous items over the years, never had any problems until the last item which arrived broken, sent email and got reply in 48 hours with all the necessary return label, granted this was o... Se mere
Virksomheden har svaret
It's very easy to order items and you know on opening it you won't be disappointed. The craftsmanship is second to none, every intricate detail is perfectly finished and sure to delight anyone receivi... Se mere
Virksomheden har svaret
Such delicately crafted jewellery with so much meaning and purpose behind them. We’ve brought many pieces of jewellery from this company. Their payment options are great! The package is very nice and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Bradford Exchange is the definitive shopping destination for unique gifts, original fine jewelry designs, extraordinary collectibles, artful apparel, home decor and more wonderful items not found elsewhere. We cordially invite you to shop our site. Whether you are looking for meaningful gifts or a special something just for you, we hope you will be surprised and delighted with what you discover.
Kontaktoplysninger
1 Park Road , TW11 0AP, Teddington, Storbritannien
- 0333 003 1532
- https://www.bradford.co.uk/contact-us/
- www.bradford.co.uk
4,0
God
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No refund yet!!! Christmas 2025
Myself and my husband separately purchased one of the monkey dolls. So we returned his one and it took ages for a return. We finally received cheque that was taken to the bank and bounced. We have never been refunded and it's been a nightmare getting anyone to deal with it. I tried but apparently they will only deal with my husband who's at work most of the day!
3. februar 2026
Uopfordret anmeldelse
Great quality and price
11. december 2025
incompleet kerstdorp nu website uit de lucht
Bedrijf heeft/had erg mooie artikelen. Maar nu is de site uit de lucht en zit ik met een incompleet Harry Potter Village waar ik meer dan 250 euro heb betaal.
ondanks dat ik er erg blij mee ben heb ik niks aan een incompleet dorp. Kreeg een erg kort antwoord terug van de klantenservice zonder verdere uitleg. Maar ik laat het hier niet bij zitten
20. maj 2026
Uopfordret anmeldelse
The clock we bought has never worked &…
The clock we bought has never worked & trying to contact the company by email or phone is proving very difficult as the email address doesn't work. it doesn't fill one with confidence that we will be able to resolve this issue.
1. december 2025
Terrible experience
Terrible experience. The products are great but the customer service is awful. I paid in full through paypal on an item that had the option for installments, They are now trying to force me to pay the second installment twice as they say they haven't received it. Can't speak to anyone on the phone, the live chat agent was useless. Will neverbuy from them again.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Andrea,
Thank you for sharing your experience with us, your feedback is very important and helps us to improve the service we offer to our customers. We want you to feel comfortable sharing good or bad news with us.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
I want this company to stop calling me…
I want this company to stop calling me every day, do you want this do you want that No for the 1000 time stop calling me
21. april 2026
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Mark,
Thank you for taking the time to bring this issue to our attention. Unfortunately, with the details provided we have been unable to locate your account to remove your details from our mailing list.
For us to be able to action this for you, please contact us via webchat by visiting www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Partner ordered me a ring
Partner ordered me a ring, it wasn't in stock, cant get a call back from the company, was told refund was done, ordered on 31st March now 22nd April, still no refund, and no call back after alot of message and calls leaving his number! Disgusting and rubbish customer service
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Bradford Exchange
Hi Raiven,
Thank you for sharing your experience with us, your feedback is very important and helps us to improve the service we offer to our customers. We want you to feel comfortable sharing good or bad news with us.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Such delicately crafted jewellery with…
Such delicately crafted jewellery with so much meaning and purpose behind them. We’ve brought many pieces of jewellery from this company. Their payment options are great! The package is very nice and also secure. Will always use Bradford exchange for some personal sentimental jewellery
5. december 2025
Besvarelse fra The Bradford Exchange
Hi Tyne,
We appreciate you sharing your experience with us. We're happy to hear that you find our jewellery delicately crafted with meaningful purpose and that you appreciate our payment options and secure packaging. Thank you for your continued support!
Thank you,
Customer Support
I havev to given a bad score becaresn i…
I havev to given a bad score becaresn i have place three orderd this week still not reseve any item started on monday
5. november 2025
Besvarelse fra The Bradford Exchange
Hi Ronald,
Thank you for taking the time to leave us a review.
We are sorry to hear that you have not yet received your order. To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
Easy to order
21. oktober 2025
Besvarelse fra The Bradford Exchange
Hi John,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
Thank you
Customer Support
Great for the snow globes for my family
7. oktober 2025
Besvarelse fra The Bradford Exchange
Hi Aaron,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our snowglobes.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Peter,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Harold,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
Thank you
Customer Support
Very easy and straightforward to order
22. oktober 2025
Besvarelse fra The Bradford Exchange
Hi Jacqueline,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Margaret,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Cheryl,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service and products.
Thank you
Customer Support
Besvarelse fra The Bradford Exchange
Hi Juliet,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
Thank you
Customer Support
very good service
3. oktober 2025
Besvarelse fra The Bradford Exchange
Hi Robert,
Thank you for taking the time to leave a review. We are very pleased to hear that you are enjoying our service.
We hope you enjoy many more purchases from the Bradford Exchange.
Thank you
Customer Support
I am very disappointed with my tree,I…
I am very disappointed with my tree,I expected something spectacular for the price but it is nothing special,and to have the battery compartment and switch under the base is ridiculous. It is vastly over priced, a reasonable price would be £30. I would return it but had to dismantle the box to get it out without damaging it.
28. september 2025
Besvarelse fra The Bradford Exchange
Hi Margaret,
Thank you for sharing your experience with us, your feedback is very important and helps us to improve the service we offer to our customers. We want you to feel comfortable sharing good or bad news with us.
To get in touch, please visit www.bradford.co.uk and click the "Customer Support" button at the top of the webpage. Then, you can locate the "Web Chat" icon in the bottom-right corner of the page. Click "Chat Now" to connect with one of our agents available live between 9am-4pm, Monday through Friday.
Thank you,
Customer Support
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