MEVISH is absolutely amazing! I can't say enough about her wonderful service delivery. She is so caring, attentive, patient, smart and effective at what she does. My Mum who has seen her a number of t... Se mere
Lokation
Skift lokationBoots Pharmacy, 32-36 The Mall, BL9 0QQ Bury, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mevish is an absolute professional and at the same time friendly,knowledgeable and helpful. Mevish answered all my mums questions and gave easy to follow instructions on care of her new recharable... Se mere
Mevish has explained and clearly demonstrated the features of these new hearing aids, providing clear instructions on maintenance and how to get the best out of these devices. Mevish is very knowledge... Se mere
Explained the procedure well and let me experience trying ta pair of hearing aids by going outside and listening to the difference it would make. The only criticism is when arriving a the test room yo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktoplysninger
Boots Pharmacy, 32-36 The Mall, BL9 0QQ, Bury, England, Storbritannien
4,7
Fremragende
31 anmeldelser
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It was a very professional process.
1. maj 2024
Mevish your audiologist has been wonderful.
Mevish your audiologist has been absolutely wonderful.
She has been extremely helpful and supportive throughout this process displaying care, sensitivity and professional knowledge.
Just as important has been her warm and friendly treatment. Nothing has been too much for her.
Thank you very much, Mevish.
10. april 2024
Explained the procedure well and let me…
Explained the procedure well and let me experience trying ta pair of hearing aids by going outside and listening to the difference it would make. The only criticism is when arriving a the test room you have no idea if anyone’s going to come and see you. Didn’t know whether to knock or just sit there.
28. marts 2024
The results of my hearing test were…
The results of my hearing test were thoroughly explained to me and helped me to make the decision of which hearing aids to choose.
26. marts 2024
Professional but costly
I was very pleased with the professionalism, efficiency and caring of both of the lady audiologists, in Bury and in Bolton, but in the end I decided not to go with the very expensive hearing aids. Even though the payment plans would have allowed for monthly payments I decided that the cost of “going private” was much too much. Since the Boots experience I have arranged an appointment with the NHS Audiology Service - I’ve had their “basic” behind-the-ear hearing aids in the past so I will be happy.
28. september 2023
Brilliant!
I was very impressed with the service I received and the way everything was explained and demonstrated to me. The lady that helped me was lovely, thankyou very much
10. juli 2023
Hearing test
The member of staff was very understanding lily is 96 and has dementia the lady made lily feel comfortable and helped her understand what she was doing
good service
11. maj 2023
The Lady was fabulous put me at ease
The Lady was fabulous put me at ease, explained everything very well, very professional
21. marts 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Very poor customer care
I am a hearing aid customer with boots but the follow up appointments kept getting cancelled, first due to pandemic, then later due to staff shortages. Eventually I went in store and arranged a follow up appointment. The audiologist said my hearing aids were not that good and things had moved on and before I knew it she was fitting new ones on. My old ones were in ear ones because I wear headsets at work in customer service role. I asked if they would work with headphones and she implied they would (they didn't) and she didn't give any advise. The right one ran out of charge very quickly and had to be sent away, and she expected me to use just the one turned up.Two weeks later I collected it then found that my left one was not lasting a full day, the right one didn't have very good sound and she fobbed this off as possible ear wax. I get the impression that all boots want is the sale and the customer care is not there. I am taking them back at my next appointment on Thursday and getting a refund. I will go somewhere that can give me advise and help. Just an update, I have taken the hearing aids back now and got a refund, I asked if she could check my current ones and when she did she was able to increase the sound so that they worked better. I wish this had ben done when I went originally
2. marts 2023
Uopfordret anmeldelse
Besvarelse fra Boots Hearingcare - Bury, The Mall
Thank you for your feedback.
We are really sorry to learn of your recent experience.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and member of our team will get back to you.
The Boots Hearingcare Team
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