BookaHouseboat.com Anmeldelser 

89
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Simple, straight-forward platform. Easy to find accommodations, and the photos provided by home owners are accurate and realistic! Fast communication between the platform and the hosts as well.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Maria communicated with us very efficiently, answering my queries promptly. She was very pleasant and made the boat very hospitable, with lots of essentials included. We were grateful for the coffee m... Se mere

Bedømt til 5 ud af 5 stjerner

Wir haben ein paar Tage in Amsterdam auf einem Hausboot verbracht. Im Vorfeld hatte ich mehrere Vermieter von BookaHouseboat angeschrieben. Von allen habe ich sehr schnell eine Antwort bekommen. Als... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service. Took the fear out of booking a house boat abroad, knowing the money doesn't come out of the account till a few days after we arrived. We have used booka twice now, no hassles and th... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

**Anonymous reviews are a scam. Unbelievable 'untrust'-pilot allows them** About us: we are a small but highly specialised platform for worldwide houseboat rentals. We offer customer support with real people and quick, personal answers. Booking is very easy: you can create an account in one minute and complete your booking within three minutes. All our listings are personally reviewed by us by hand. We’d love to welcome you on board!


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

89 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(89)

8 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great location

Great location, fabulous accusation, great houseboat experience. My friend and i have visited Amsterdam many times, we usually stay in a hotel but the houseboat has been a much improved experience.
Friendly and helpful host. Easy to communicate.
hopefully stay again.
stayed for 3 nights.

17. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

a perfect stay

We spent four wonderful days on Gijs' houseboat. Everything was very modern. There was even enough coffee with milk and a few drinks. We didn't need the bikes, but they were there. The interior is very modern and stylish. The boat is bright. Oh yes, and it doesn't wobble. :) There are two supermarkets close to streetcar line 7 and there is also a bakery and a café. If you walk a little further, you'll find a great Syrian and an Indonesian restaurant. Or you can cycle there. We would love to come back.
Rose & Ralph

25. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

Excellent and very efficient communication. Multiple e-mails explaining all necessary details. The houseboat we rented was very comfortable, very nice owners.

8. april 2025
Uopfordret anmeldelse
BookaHouseboat.com-logo

Besvarelse fra BookaHouseboat.com

Glad all was clear! Doing our best to make it smooth!👍🙏

Bedømt til 5 ud af 5 stjerner

Alles super geklappt!

Alles super geklappt!! Sehr vertrauenswürdig

4. april 2025
Uopfordret anmeldelse
BookaHouseboat.com-logo

Besvarelse fra BookaHouseboat.com

That is our goal, thank you so much! 🙏

Bedømt til 5 ud af 5 stjerner

Die Plattform zum Buchen ist gut…

Die Plattform zum Buchen ist gut aufgestellt und einfach zu nutzen. Hatten Buchung und Bezahlung innerhalb 15 Minuten abgeschlossen.
Unser Aufenthalt war super. Tolles Hausboot. Ganz tolle Menschen. Wir fühlten uns sehr gut aufgehoben und kommen bestimmt wieder 👍

27. marts 2025
Uopfordret anmeldelse
BookaHouseboat.com-logo

Besvarelse fra BookaHouseboat.com

Vielen Dank für Ihre freundliche Bewertung! Genau das, was wir erreichen wollen! Schön zu hören, dass es für Sie einfach war :) 🙏

Bedømt til 2 ud af 5 stjerner

Poor Customer service

My family and I rented a house boat to stay in Amsterdam during spring break 23-25 March. The Boat we rented had no heat and the temperatures were in the low 40's inside the boat. I spoke with the owner and he said he would have the heat turned on. He did not turn on the heat, so we slept miserably for two nights fully clothed. We left the house boat after our two night stay. When I contacted BookaHouseboat to lodge a complaint and ask for a refund they said I needed to contact them before 25 March to prevent payment to the owner. They added that because they had paid the owner there was nothing they could do. Instead of seriously addressing our grievance they used sarcasm in their response. Here is the response I received "Ahoy Jeffrey,
Thank you for your update! This is a great way to make us go that extra mile for you!! Super motivating and really a pleasure to further help you, I go really well on threats! "
This was after I informed them I had no other recourse than to leave a bad review. I guess they feel like business is so good they do not have to worry about upset customers. I think this a bad position and would be warry of trusting this company. These boats in Amsterdam are old, getting in and out of them is not easy and if they are not holding the owners to any kind of standard, it will only be a matter of time before someone is hurt or injured.

26. marts 2025
Uopfordret anmeldelse
BookaHouseboat.com-logo

Besvarelse fra BookaHouseboat.com

Ahoy Jeffrey, thank you for the announced bad review. Let me clarify a few things, as we take both guest satisfaction and fairness to *all parties* seriously.

Regarding our policy, which is clearly stated across our website and in several booking related emails you received:
1. “Your money is safe – we pay the host 2 days after check-in.”
2. “Complaints? Please notify us within 24 hours after check-in so we can help while your stay is ongoing.”

Your response: "It was a two-night rental so I could not have notified your 'team' by the 25th". Huh? Your check-in was on the 23th, we have multiple channels (email, phone, even an emergency number during active bookings) specifically to help in situations like this. How was this impossible?

Eventually we only received your REFUND REQUEST 2 DAYS after your *check-out*, which meant the host had already been paid in line with our policy, as we had no complaints before.

We understand this may be frustrating, but timely communication is key to helping us resolve any issues during your stay. And now you leave this review while we've communicated to you that we're still discussing this case with your host...

Bedømt til 5 ud af 5 stjerner

Tolle Tage in Amsterdam auf dem Wasser! Wir haben ein paar Tage in Amsterdam…

Wir haben ein paar Tage in Amsterdam auf einem Hausboot verbracht. Im Vorfeld hatte ich mehrere Vermieter von BookaHouseboat angeschrieben. Von allen habe ich sehr schnell eine Antwort bekommen. Als wir uns für ein Objekt entschieden haben, war die weitere Kommunikation und die Zahlungsmodalitäten ohne Probleme. In Amsterdam haben wir dann wundervolle Tage auf dem Hausboot verbracht und die Vermieterin, die mit auf dem Hausboot wohnte, war sehr freundlich und hilfsbereit.
Jederzeit wieder gerne!

29. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great platform…

bookahouseboat.com is a great platform for finding unique, interesting and affordable accommodation. The website is easy to use and the service they provide is feature rich, including regular and useful email updates about upcoming stays, payment reminders and contact details for the houseboat owners.

18. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic experience, exceeded expectations

Really enjoyed our stay on this houseboat. We wanted to be a bit outside the city, and this experience was incredible. The host was very helpful and flexible with checking in later. One day, we rented bikes from Bike Rental Zaanstad and toured the windmills at Zaans Schans! We also took the rowboat out for a paddle at sunset, really lovely and serene. The houseboat has everything you could need, is very spacious and comfortable.

18. oktober 2024
Bedømt til 5 ud af 5 stjerner

Used them to book a houseboat in…

Used them to book a houseboat in Amsterdam. Really great communication as payments were due and as the holiday approached. It was comforting to know the boat owner didn’t get paid in advance so we were sure there’d be no last minute cancellation. Reassured us enough to use this company. Would recommend.

10. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Seamless process

Website made it very easy to browse potential houseboats and communicate with host. Easy check in/out process. Would definitely book through them again.

7. september 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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