BMO Harris Bank Anmeldelser 

Beware of Questionable Practices at BMO U.S.!

I want to share my experience with BMO U.S. to raise awareness. I opened an account with them, meeting all the requirements for their promotion, including a qualified direct deposit of over $9k. However, just one day before the 90-day period ended, they abruptly closed my account without any prior notice.

Their customer service informed me that the account was closed due to a zero balance, even though my last transaction was over three weeks ago, and I still had direct deposits scheduled. When I inquired about the bonus I was supposed to receive, they claimed that because my balance was zero, I wouldn’t qualify, despite no prior mention of a balance requirement.

This experience has left me feeling frustrated and misled. I urge others to be cautious when banking with BMO U.S.

Worst bank. Started a new job and my first check, from the government, i am a government employee. They flagged for fraud. Which i’m cool with, hold my check all you want. NOPE, instead they lock your cards and every single one of your accounts for 30 days!!How do they expect me to eat and survive? Absolutely unacceptable, and they laughed at me on the phone. NEVER AGAIN
6+ year customer

in 77 yrs. this is the worst bank ever. It bought out Bank of the West. Never had any problems logging on to my account. Never had to worry about Bank of the West paying my bills on time. Never had to worry about Bank of the west stealing money from my account. the 1st week BMO owned the bank one could not get on line by computer or phone. It went down hill. bill pay every month the missed payments . the last straw after my husband died and the missed paying my kaiser premium then I had to stop payment in order for them to investigate. I okayed the 35.00 bucks they took 70.00. It took 5 days to put back 35.00 then the check to kaiser was written April 25, 2024, it was cashed after the stop payment on Sept 25, 2024. I have tried to check my account Sat and Sun they cannot find my account. Will be at the bank on Tues to once again try to get the crap straightened out

I send my car payment in a week early every month(due on the 30th) and every month I start getting emails on the 8th asking if I forgot my payment. They start calling on the 10th. When I call back they want me to make a payment by phone even though I give them dates and confirmation numbers. I shouldn't have to make an extra payment just because their system takes 3 weeks to process.

THE WORST BANKING EXPERIENCE

I recently just traded in my car because the auto loan was through BMO. WORST CUSTOMER SERVICE, their online “express loan pay” never processed payments on time then they throw a late notice on MY CREDIT! Old fashion too, no debit/credit card payments and to even set up autopay you have to mail in some stupid letter of consent that probably will never work either! whatever you do… DO NOT BANK WITH THEM! WASTE OF UR TIME.

Horrible bank! Omg. We left a Yelp review for the BMO branch in Santa Rosa Ca at 4th and Farmers regarding the horrible situation we are dealing with regarding unauthorized electronic transfers. The bank told us to get a court order for our own account information!!! The manager at the branch - Emmi Michel then called my 81 year old mother on her cellphone and told her never to come back to the branch due to the Yelp review I left based on their negligence!! Unreal.

Had a Bank of the West account since 2018 no problems ever since it's BMO fees everywhere. They even charged me an annual fee on a secured credit card. customer service hangs up the phone, and I believe there's a $10 service fee for calls. I think they're just trying to get me to call over and over again so they can bleed all the money out of my account that way they won't have to send me a check. Chat can't help me, now my account's Frozen I can't access my money, they won't close the account and send me a check even though when I call this morning she said it would be done by the end of the day. every time I call asking if the account is closed they tell me they can't give me an answer for security reasons . They kicked me out of zelle and marked it confirmed fraud when I've never committed any fraud when I asked to speak to the person who made the decision they said they can't receive phone calls these jerk offs are up in Canada so they don't give a crap when I call they hang up worst banking experience ever

I wish i would have researched better or read these reviews before opening my account. Presently, my card is locked for the second time in less than a month because of a regular purchase I make.

My job doesnt do direct deposit, so i have to use mobile deposit. Most times, I'm waiting 6 days for my measly $500,with one exception, where i was able to use the fundsnow service.

This bank is awful. After i call them later this morning to unlock my account, I'll be pulling out my money and closing this account. Do not use this bank!!!

DO NOT USE TIS BANK CUSTOMER SERVICE DON'T KNOW THEY JOBS OR HOW TO DEAL WITH ACCOUNTS THEY LIE AND TELL YOU THINGS THAT ARENT TRUE TO GET YOU OFF THE PHONE I HAVE HAD NOTGING BUT PROBLEMS CHECKS TAKING 14 DAYS TO CLEAR DEPOSITS TAKING LONG CUSTOMER SERVICE IS OUT SOURCED TO INDIA JUST OVERALL BAD EXPERCINCE

The customer service rep hung up on me when I asked to transfer to another person who could accept my payoff amount in full. Her accent was thick. I had trouble understanding her.

Horrible bank. Very slow. Bad communication. They received a settlement check from my insurance company on a total loss vehicle 8 days ago and haven't cashed it nor applied it to my account yet. Every other player in this settlement: my insurance co., the GAP insurance co., the other driver's insurance co. and the police have ALL responded in e timely fashion two weeks ago. Not BMO, they're still dicking around.

My recent experience with this bank’s customer service was an absolute nightmare. I was met with repeated disrespect and arrogance from the representatives, particularly one named Alex. Throughout the call, Alex kept telling me to 'calm down' in an extremely sarcastic tone, which only made things worse. Rather than resolving my issue, I had to keep repeating myself as they continuously asked the same questions. The lack of professionalism was appalling — I felt like I was being harassed rather than helped.

To make matters worse, the background noise during the call was unbearable, making it hard to even hear the conversation properly. It was a chaotic environment, and the representative seemed more interested in making me feel inferior than addressing my concerns. At one point, I was even asked if I had spoken to the police, which was completely irrelevant and inappropriate.

This was, by far, the most frustrating and unprofessional interaction I've ever had with any bank. I was left feeling disrespected, unheard, and utterly disappointed by how this institution handles customer concerns. If this is the standard, I highly advise others to avoid this bank at all costs."

Banking App is worthless. Never get eft deposits until after paydaysanyonone else experience this. Rent is due on the first

They are horrible. I'm so done with this bank. Go anywhere else! They have only a few locations and same with atms. I have been with them since they were the bank of the west. I have tried to stick it out with them.But I am just fed up, trust me and go somewhere else!

This is the worst damn bank I have ever banked with in my life they say you get your paycheck up the two days early you better plan on getting the damn thing two days late anytime there's been a deposit made in my bank it's been a day or two days later everybody at my job gets her paychecks generally between channel and 11:00 p.m. I don't get mine till 5:00 a.m. the next day or 6:00 if it shows up they always have system failures they're always updating something this bank sucks I would suggest pull your money out of it and get the hell away as fast as possible

Absolutely the WORST bank in the World. Run away from these fools as NONE of the people who work there have any clue as to what is going on. Stole my $ and I have been waiting for my $ to be returned and it's been 4 weeks. I have spoke with many people at the branch and they have NO idea when or where My refund will come. Pitiful is the BEST word I can use. If you can do your banking ANYWHERE else you should, SAVE yourself the headache.

Less then a one rating. When you deposit money they ALWAYS hold thousands for days or even weeks. They will freeze ALL of your accounts whenever they feel like it and will not help you unfreeze them for weeks. This is the worst bank I have ever experienced.

BMO bank will make false allegations to red flag its customers and to freeze their account Just to use their money to make interest off it for their own personal gain.This is a warning do not open a account with a lot of money in this bank if you do they will make you regret it .This bank should not be called BMO of Harris it should be called BOM of thieves bank

Absolute garbage of a bank.
They will screw up, and when they screw up YOU will still pay for it.
They're HORRIBLE! INCOMPETENT! AND THEIR SUPPORT IS ATROCIOUS!

Sketchy banking practices. BANK ELSEWHERE!!!