Regions Bank Anmeldelser 450

Over the course of more than 40 years of buying and selling property, I have worked with numerous financial institutions. Unfortunately, my experience with Regions Bank during a recent construction and mortgage loan process was, by far, the most problematic.
In September 2021, we applied for and were approved for a construction-to-mortgage loan. At the time, my credit score exceeded 800. The loan closing took place in a booth at a fast-food restaurant, which was unexpected and unprofessional. During closing, we were charged $1,500 for a title insurance policy that named Regions Bank, rather than us as the insured; we were informed that obtaining a policy in our own name would cost an additional $1,000.
Shortly thereafter, a Regions representative contacted us to open a checking account, a process that took nearly ninety minutes! Despite already having a valid property survey, and without our approval, Regions ordered three additional surveys, adding approximately $1,700 to our loan balance.
When we sold our previous home in October 2022, we deposited the closing certified cashier’s check at a local Regions branch to be applied to the loan. The bank placed a ten-day hold on the funds. After the hold expired, we encountered repeated issues attempting to apply the payment to the loan, including account setup errors and multiple instances where the funds were removed from the loan and placed into a suspense account, resulting in unnecessary interest charges. Resolving these issues required multiple branch visits and extensive follow-up, and interest corrections had to be disputed.
During this period, the loan servicing issues negatively impacted my credit score (740), which caused me to miss qualification (>746) for a manufacturer’s promotional auto loan. Additionally, converting the construction loan to a permanent mortgage took over a month due to difficulty locating anyone at Regions who cared enough to complete the process.
Following conversion, additional problems persisted. Our debit card never functioned properly and despite assurances from Regions personnel, was never resolved. The escrow department failed twice to pay our homeowner’s insurance on time, requiring our intervention to prevent a lapse in coverage. Additionally, principal pre-payment was allocated incorrectly.
In summary, the cumulative errors and poor customer service made this an extremely frustrating experience. Based on this experience, I would strongly recommend considering other financial institutions for mortgage services.

If I could give a minus star I would! Mount Dora Florida branch manager John .This bank lies and takes your money without a care.We have had account hacked 2 times and have gone in half a dozen times to get things fixed before we even started dealing with the bank manager over a month ago and he dosen't come to appointments he sets up with you or returns phone calls! We are retired and someone keeps taking $500 from our account online bill paying (fraud) and they charge us $36 to stop it.We can't afford this we have no money to eat now... but the bank won't give the 500 back even though they see it's fraudulent .So they are making money off a person living on social security after being hacked! The cyber security at this bank is horrible customer service even worse ! Do not use this bank unless you have money to throw away it is as bad as the fraudulent scum that hacks your account, who knows they maybe one in the same!!!

The worst bank I ever have is the region bank,

I've been a customer since 1981. Terrible customer service and sketchy policies, including holding deposits for ridiculous amounts of time. I had a hold of 8 days after the money was withdrawn from my bank. Called customer service, no explanation why, ask for supervisor name, so I could speak with them and was told she didn't know supervisor's name, hold she would get someone??? I hung up on this bs. Closing all of my accounts.

Bad experience! Firstly regions wouldn't let me enter my own account after changing email and phone number so i had to take an uber to a physical Regions bank to update my personal info instead of over the phone as they wouldn't let me.

Then I wasn't able to log in on app after updating info. It took me a long time to log into my own bank account. People should be allowed to update their personal info with on phone customer service.

And being charged to transfer out your own money is horrific. I'm glad I closed my account with them.

I had a good experience opening an account in branch recently. The banker was able to help me immediately and I had an account open within an hour. It's nice to know some banks still value in person services.

Opened premium money market account and would not add my wife!
She's on checking and saving account but will not add her without a branch visit.
Due to medical issues and transportation problems we can't drive there.
No customer service terrible support with issues.
Recommend don't do business with this bank.

I’ve already had two very unfavorable experiences with this bank and I’ve only been a customer for a few months. Phone representatives are not helpful and honestly I think it’s not worth the effort or stress trying to bank with them. My girlfriend left after banking with them for years after her account was hacked and they wanted to hold her liable the next time. No fraud prevention and they expect you to suffer when they fork out your money to scammers! My employer said my money is pending yet when I contacted the bank they said there is no way to know if a payment is pending or not because they can only see what I can. Why have a number to call if you can’t tell me more than what I can already see????

Today I spent hours trying to reach someone at Regions who could help me access my own paycheck. I have deposited the same payroll check two weeks in a row with no issues. The only difference this week was that I used mobile deposit. Regions placed the maximum hold on my account — 7 days — leaving me with no money for groceries or gas for my three children over the weekend.
After being told repeatedly that nothing could be done, I was finally connected to Amos Frazier in Corporate Security. He told me I had only been a customer since 2023 and used that to dismiss me — ignoring that I have two accounts, one older than 2023. When I expressed frustration, he said “I know what I’m going to do about this” — and he meant it. Within minutes of hanging up with Amos Frazier, I was completely locked out of my online account. I cannot reset my password. I cannot monitor my account. I cannot see what overdraft fees are coming in. Amos Frazier in Corporate Security had the power to lock me out of my own account in minutes but claimed there was nothing he could do to help me access my own paycheck.
A representative who identified herself only as “Lis A” told me to go to a food pantry. I have a job. I deposited my paycheck two days ago. When I asked for her full name so I could report her comment, she told me she would “handle it.” They can lock you out in minutes. He punished me because he didn’t like my tone of voice. That is who Regions Bank is.​​​​​​​​​​​​​​​​

Put My account a hold for a bad check that someone give me,cost me a mortgage escrow late payment and other problems with my bill payment ,a desaster ,there was not fraud ,better learn how to control fraud ,and not go against you own customers.

I am working out of state in Olive Branch, Mississippi, Mississippi, I have banked with Regions bank for many years on the Gulf Coast, I am up here in Olive Branch and have had the pleasure of dealing with the Olive Olive Branch Regions branch and I have four young ladies I would like to leave a positive and glowing review for, Arterria Weeks, Kalif Lovett, Brenda Griffin, and Sherry Cunningham (manager). I have dealt with these poor ladies for about a month and a half, 2 to 3 times a week various transactions and starting with Brenda. I’ve had nothing but positive interaction and been given tremendous service and help, Brenda even saved me from losing $160 to a Scam from GEICO insurance insurance And she was able to recover my funds and Red deposit them into my account, these other ladies have been so sweet so courteous, and it’s a pleasure dealing with your bank, especially with such wonderful employees and associates!

Regions Bank started great then they had a glitch in their system after I had funds available from my paycheck & they made my savings account go in overdraft. They admitted a glitch in their system was the reason but has made me pay it back & takes money out of my account each time I get paid. I have called them about it many times & they always say “well we have a right to do that” & recently a lady hung up on me. I want nothing to do with this bank once I get out of this situation that THEY messed up.

Chain branch offering a full range of banking products and services, including loans and money transfers.
Address: 2101 E Semoran Blvd, Apopka, FL 32703
Get There:
39 min
Phone: (321) 322-7620
Hours:
Open · Closes 5 PM
Confirmed by this business 8 weeks ago
This place for Regions Bank they rock and roll.. Especially the super best manager- she is a great asset to Regions Bank... Ms. Traci Lorentzen.
She knows her job so well.. She can handle pressure, She comes out of the way to help customer, whether teller- she can do ..or she can do customer service.. highly intelligent and super best.. These people make a difference in Regions Bank.
Other great person, before i went to India around January 16-17th 2026... worth definitely mentioning is : Lorraine Lewis.. She can recognize that i had called previous day.. She can remember the conversation. Amazin.. I just cant believe
This is for Non-profit 501(c) (3) registered Entity ... i was able to get 501(C)(30 by writing 40 pages way back 2 decades ago... close to the year 2006..

Now they have changed the bank name to Regions Bank
Awesome folks, please send an appreciation to Lorraine Lewis and
Top Bank Manager Traci

Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
US Trademark: #5030763 
US Trademark #SN 98620494
"Promise Less/Under Promise and Deliver More"
"Excellence is not an act, it is a Habit"
"Honesty is the Best Policy"Be Truthful,Honest and Fair"

Wasn't able to use zelle for some unknown reason, so I had to go IN PERSON to have some hold lifted. Had that dealt with, now I'm trying to buy a washer and dryer with it and it says I need to call customer service bc my payment is on hold and may or may not go through. Are you effing kidding me right now?! So I call, get put on hold forever, then get hung up on while on hold. Now I'm having to call back and there is a wait time. Worst bank ever. If you are even THINKING of opening a bank here DO NOT DO IT!! This place is NOT worth the headache and there are absolutely ZERO benefits to banking here!!

STAY FAR AWAY FROM REGIONS BANK Had to get a $20k loan to fix my flooded basement got told it was only going to be $100 a month i said great since im disabled and on a fix income well that $100 doesnt even cover the interest rate since its $6.06 per day and of course they send out paperwork every month telling me to pay the $100 but that $100 doesnt even cover the interest every month and doesnt even put a dent in the $20k debt this company is DIRTY they dont even show the total you owe its just the total you Originally signed up with them for and not the current total if i didnt call and check i wouldnt even know it wasnt going down so now i owe $20,700 they are scum of the earth and they wont even work with me on the interest rate at 10.99% even though i didnt miss a payment yet

This Bank is the worst I have ever dealt with. You can never get real time balances or see your payment history on line unless you use THEIR payment portal. I use my own bank to make my payments and Regions can't figure out how to automate the process from outside payment methods. They are a joke with a capital J.

We have been with Regions for over 20 years, and they have never put the customer first. We had over $12,000 taken from our account that Regions did not flag or contact us about. When I called on Monday, the representative said they would get back to us in 10 days. Are we serious? Ten days to address that amount of money for a family of four is insane. What is someone supposed to do? It has now been 9 days, and Regions has yet to reach out or even look at the claim. They have no policy in place for families affected by this. It's absolutely ridiculous. We were talking to another bank in town, and they said they would provisionally put the funds back while they investigate so people wouldn't be in this situation. Considering how large Regions is, it's very sad they treat their customers this way. I don't care about your policy; your job is to protect and support your clients. We will be moving our money.

I deal with this bank on onion creek
Almost everyday .
And every time I go there I feel happy
To see their happy faces as well.
They take care of me with a happy mood .
I have a check cashing Acc
So I'm depositing checks and getting cash out for it about three or 4 times a weeks.ect
I totally recommend this bank to anyone .

Closed my account for no reason and held my money for a long time. This bank needs to be avoided at any and all cost

Have allowed a thief a w to steal from my brothers acct for years. He’s gone now. They are still allowing her to steal. They are okay with it.