A response to my request for a replacement LED unit was received and actioned within 2 hours. They honour their 2 Year Warranty without without a quibble and are to be commended.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had problem with order, reported it evening, rec phone call next morning. Order sorted. Can't be bad can it? And person had no strong accent so was fully understood by me who is partially Deaf.
Virksomheden har svaret
now 13 days since placing order for lamps, still no delivery or tracking details!! update after a couple of emails delivery sorted with acceptable response and lamps delivered by RM, well packaged,... Se mere
Virksomheden har svaret
Great Company ! Why? Great products, price,delivery and running service to customers. Nothing to small for them to deal with. So reassuring, seldom especially on line have we had such accurate inf... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Buy lamps, light bulbs, fluorescent tubes and specialist light bulbs online. We stock a huge range of light bulbs including Osram, GE, Sylvania, Omicron, Pro lite, Crompton, Ushio and Philips light bulbs.
Kontaktoplysninger
Unit 9, The Quadrangle, The Drift, IP3 9QR, Ipswich, Storbritannien
- 01473 716418
- sales@bltdirect.com
- www.bltdirect.com
4,3
Fremragende
15 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good choice
Very good choice, competitive prices and good communication. Quickly despatched and very well packed.
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Mrs Durrant,
Thank you for the brilliant review and feedback. We're pleased to see you had a great experience from your order from start to finish.
Kind regards,
BLT Direct.
An easy to navigate site.
An easy to navigate site with product details given in both "old" school Watts, as well as Lumens. Useful when buying for 1) non trade, 2) older clients, 3) vintage fittings. Clear images. Option to speak to a "real human" if help required. Clear pricing. Speedy delivery. Well done.
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Diana,
Thank you for the great review and feedback. We pride ourselves on making the ordering process as simple and clear as possible and it is reassuring to see this has come across in your order with us.
Kind regards,
BLT Direct.
I got exactly what I ordered
I got exactly what I ordered quickly.
Who could ask for more?
Still have to see what the quality of the tubes are but only time will tell.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Charles,
Thank you for the great review, please don't hesitate to contact us if you have any issues with the tubes.
Kind regards,
BLT Direct.
I had to send a light fitting back and…
I had to send a light fitting back and re order it because it was the wrong size. The return process worked well which is always a concern when shopping on line
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Dave,
Thank you for the five star review and excellent feedback. We understand mistakes can happen and we aim to make returns as easy as possible to maintain excellent customer service.
Kind regards,
BLT Direct.
Ordered led chanel never turned up!
Ordered led chanel never turned up!
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Szilveszter,
Please accept our apologies for this, I can see that we have spoken with you two days ago and had found that the order was coming back to us from the courier due to it being damaged in transit.
A free of charge replacement order has been sent to you which is due to be with today via Fedex. If it's not with you today please don't hesitate to contact us by calling 01473716418 or you can email us on customerservices@bltdirect.com. I will also email the new tracking number to you so that you have this as well.
Kind regards,
BLT Direct.
Excellent service
I ordered some bulbs and fittings, the bulbs arrived promptly and were well packaged but I thought that they were complete with the fittings. After speaking to a very pleasant and polite person I was informed that they could no longer supply the fittings and would send me a returns label. This arrived almost immediately. I returned the bulbs and received a refund within a couple of days. Excellent service.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Patrick,
Thank you for the five star review and brilliant feedback. We're glad to see that the returns process went smoothly for you and were more than happy to help.
Kind regards,
BLT Direct.
Besvarelse fra BLT Direct Limited
Hello Brian,
Please accept our apologies for the delay on your order, we will be reviewing this item to reduce the chances of a delay like this happening in the future.
I can see that you have already contacted us and a refund has been issued.
Kind regards,
BLT Direct.
Good purchase!!
Bulb arrived as described and well packed within 6 working days
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Niall,
Thank you for the excellent review and letting us know the order arrived safely.
Kind regards,
BLT Direct.
Rapid Replacement
BLT rapidly replaced a bulb wrongly sent, at no charge to me, so I'm very happy.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Jon,
Thank you for the understanding regarding the incorrect bulb being sent and still leaving us a five star review.
Kind regards,
BLT Direct.
Besvarelse fra BLT Direct Limited
Hello John,
Thank you for the great review and feedback, it's highly appreciated.
Kind regards,
BLT Direct.
This company is great ordered a tube…
This company is great ordered a tube not the right colour so they replaced it with the right colour free of charge so if you are looking for a specific tube these are the best.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello,
Thank you for the excellent review and feedback, we were more than happy to help with your order and return.
Kind regards,
BLT Direct.
products arrived swiftly and well…
products arrived swiftly and well packaged
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Steve,
Thank you for letting us know your order arrived in good time and safely. We really appreciate the five star review.
Kind regards,
BLT Direct.
Excellent service.
Excellent service.
A good business experience easy to order and pay, will use again 10/10.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello David,
Thank you for the fantastic review and letting us know you had an easy experience in making your order.
Kind regards,
BLT Direct.
Excellent service very helpful and…
Excellent service very helpful and friendly staff.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Babs,
Thank you so much for the five star review, we're more than happy to help.
Kind regards,
BLT Direct.
All Good fast delivery would use again…
All Good fast delivery would use again A+++
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Caroline,
Thank you for letting us know the order arrived in good time and leaving a fantastic review. It's greatly appreciated.
Kind regards,
BLT Direct.
OUT OF THE DARK !
Mine's an older light fitting and I was pleasantly surprised that the replacement tube fitting was still available from BLT. It arrived well packed and quickly
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Mike,
Thank you for the excellent review, we're pleased to see that we had the light you needed that could not be found elsewhere.
Kind regards,
BLT Direct.
The lamp tubes arrived on time
The lamp tubes arrived on time, the package could be better, just bubble wrapped and in a cardboard box….two tubes broken. Other deliveries have been in a tougher cardboard tube - much better.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Stephen,
Thank you for the review and feedback and please accept our apologies for the broken tubes. If this has not been resolved already please don't hesitate to contact us on customerservices@bltdirect.com or on 01473716418 and I'm sure we can issue replacements to you.
Kind regards,
BLT Direct.
Well packaged and arrived in a timely…
Well packaged and arrived in a timely fashion site easy to navigate all 👍
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Helen,
Thank you for letting us know that the order arrived in good time, we appreciate the five star review.
Kind regards,
BLT Direct.
Had to cancel my order shortly after…
Had to cancel my order shortly after placing. Wendy was very helpful and understanding. Order was cancelled and refunded straight away..
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello,
Thank you for the five star review, we're pleased to hear that we could help you with cancelling your order.
Kind regards,
BLT Direct.
A good company to deal with
A good company to deal with, prices.are good and they kept me informed when my delivery was delayed.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Peter,
Thank you for the five star review and great feedback.
Kind regards,
Adonia.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.