A response to my request for a replacement LED unit was received and actioned within 2 hours. They honour their 2 Year Warranty without without a quibble and are to be commended.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had problem with order, reported it evening, rec phone call next morning. Order sorted. Can't be bad can it? And person had no strong accent so was fully understood by me who is partially Deaf.
Virksomheden har svaret
now 13 days since placing order for lamps, still no delivery or tracking details!! update after a couple of emails delivery sorted with acceptable response and lamps delivered by RM, well packaged,... Se mere
Virksomheden har svaret
Great Company ! Why? Great products, price,delivery and running service to customers. Nothing to small for them to deal with. So reassuring, seldom especially on line have we had such accurate inf... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Buy lamps, light bulbs, fluorescent tubes and specialist light bulbs online. We stock a huge range of light bulbs including Osram, GE, Sylvania, Omicron, Pro lite, Crompton, Ushio and Philips light bulbs.
Kontaktoplysninger
Unit 9, The Quadrangle, The Drift, IP3 9QR, Ipswich, Storbritannien
- 01473 716418
- sales@bltdirect.com
- www.bltdirect.com
4,3
Fremragende
15 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First class service.
The particular item is now discontinued but site directed me to an alternative which I have ordered, first class and easy to use website.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Peter,
We're pleased to see that we could help you find a suitable alternative. Thank you for the excellent feedback regarding our website and leaving us a five star review.
Kind regards,
BLT Direct.
Very well packaged bulbs that came in a…
Very well packaged bulbs that came in a very strong tube
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Simon,
Thank you for letting us know that the tubes arrived safely and leaving us a five star review. It's greatly appreciated.
Kind regards,
BLT Direct.
A discontinued item was substituted…
A discontinued item was substituted quickly and efficiently.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Malcolm,
Thank you so much for the five star review. We're pleased that we could find a suitable alternative for you in good time.
Kind regards,
BLT Direct.
Besvarelse fra BLT Direct Limited
Hi Brian,
Thank you for the five star review. It's greatly appreciated and we're pleased to see that your order arrived in good time.
Kind regards,
BLT Direct.
Motorhome lighting
Easy to order, excellent communication & quick delivery. Expensive postage, but very well packed.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Sue,
Thank you for the excellent review and feedback. We're pleased to see that the order arrived safely and you felt the order process was easy from start to finish.
Kind regards,
BLT Direct.
Besvarelse fra BLT Direct Limited
Hello George,
Thank you for taking the time to leave this review and please accept our apologies for the delay on your order. We appreciate your understanding and patience with this and rest assured we will be reviewing this item to stop this from happening again.
Kind regards,
BLT Direct.
All round great service
BLT has a great range products including older styles of replacement bulbs that are more difficult to source these days. This means I can just replace bulbs without replacing my entire lighting system which is an absolute bonus for me. Ordering was easy and delivery was quicker than expected. Items arrived in sturdy packaging which is good to see when ordering fragile items. Will definitely use BLT again and would definitely recommend.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Melina,
Thank you so much for the fantastic five star review and feedback. We're pleased to see that we have been able to source bulbs for you that you can't find elsewhere meaning you haven't had to replace your current lighting system.
Kind regards,
BLT Direct.
Besvarelse fra BLT Direct Limited
Hello,
Thank you so much for the five star review.
Kind regards,
BLT Direct.
Order i placed very good
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Anne,
Thank you for letting us know how pleased you are with the order and taking the time to leave a five star review.
Kind regards,
BLT Direct.
Light bulbs packed well and posted very…
Light bulbs packed well and posted very quick. Good service
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Karen,
We're pleased to see that the order arrived safely and in good time. Thank you for the five star review.
Kind regards,
Adonia.
Excellent service
Excellent service, from Order palement to delivery, had problem with one item delivered which had been damaged in transit.
Rang explained problem, almost immediate response , no quibble, new item despatched same day, staff very good and communication spt on
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Mr Parsonage,
Thank you so much for the excellent five star review and feedback. We appreciate your understanding with the damaged item and are glad to hear that you have everything you need now.
Kind regards,
BLT Direct.
Easy to order
Easy to order, Found exactly what I wanted. Arrive well packaged. Would buy again.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Kate,
Thank you for the fantastic review, we're happy to see that you found exactly what you need and it arrived safely.
Kind regards,
BLT Direct.
Order not fulfilled
Order not fulfilled. Substitute not yet received.
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Thomas,
Please accept our apologies for this. I'm afraid I cannot find your order or any details with the information provided. If you could contact us by emailing customerservices@bltdirect.com or call us on 01473716418 we would happy to look into this further for you and find an amicable solution.
Kind regards,
BLT Direct.
Quick reply and quick resolution to my…
Quick reply and quick resolution to my damaged to light fitting, thank you.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Steve,
Thank you for your understanding regarding the damaged light fitting and the five star review. We're pleased to see that a quick resolution was found.
Kind regards,
BLT Direct.
HELPFUL SERVICE.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Doug,
Thank you for the excellent review, more than happy to help.
Kind regards,
BLT Direct.
Prompt reply to cancellation reply due…
Prompt reply to cancellation reply due to lack of stock. Very polite.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Carol,
Thank you for taking the time to leave us a great review and apologies again for the lack of stock on your order.
Kind regards,
BLT Direct.
I still have not received my item
I still have not received my item, this is the third time you have asked me to rate the product and/or service
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello Ben,
I'm afraid the item you have ordered is out of stock until the end of March, please accept our apologies. This is showing as being labelled as out of stock on our system since the end of January and your order was placed on the 14/02.
We would like to offer our sincere apologies if this was not clear to you at the time of ordering. If you need to cancel the order because of this please don't hesitate to contact us by emailing customerservices@bltdirect.com or by calling us on 01473716418.
Kind regards,
BLT Direct.
Satisfied return customer,
Item as described. There was a slight delay in delivery, but I was kept updated. Would buy from here again.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hi Malcolm,
Thank you for the five star review and your understanding regarding the delay, it's greatly appreciated.
Kind regards,
BLT Direct.
My order was well-packed and delivered…
My order was well-packed and delivered on time as stated.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello,
Thank you for letting us know the order arrived safely and in good time. The five star review is greatly appreciated.
Kind regards,
Adonia.
T5 fluorescent light tube
I was after a 900mm long T5 fluorescent light tube but couldn't find one anywhere till I came across BLT. Easy to order, arrived quickly wrapped in bubble wrap in a stiff cardboard tube. Couldn't wish for a better service. I would buy from this company again.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra BLT Direct Limited
Hello,
We're pleased to see that we could help you find the tube that you needed which couldn't be found elsewhere. We look forward to your future custom and greatly appreciate you taking the to leave this five star review.
Kind regards,
BLT Direct.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.