Utterly appalling customer service. As someone who works in Client Experience I would not recommend you buy jewellery from here. There are many other Irish brands worthy of your euros spend them elsew... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered birthstone charms and the Eire necklace for my girlfriend and couldn’t be happier with them. Ordered the same for my sister after I seen the quality when my bits and pieces arrived. Tarn... Se mere
I started purchasing betty and biddy products for my wedding in 2022 and I could not believe the quality absolutely blown away by how amazing the jewelry is. 4 years later and the earrings and bracele... Se mere
I recently purchased the chunky hook necklace, savoy link bracelet and the align hoop earrings for an event I was going too, and I absolutely loved them. They have quickly become my go-to-pieces and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are Betty and Biddy and we believe in jewelry as an expression of yourself. We believe you can style and edit your look with jewelry to show the world the best version of you. Our in house designs are made to empower, inspire and elevate. We create everyday statements for you to shine in.
Kontaktoplysninger
6c Robinhood Road, Ballymount, D22, Dublin, Irland
- info@bettyandbiddy.com
- www.bettyandbiddy.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered on 22nd November for a gift on…
Ordered on 22nd November for a gift on 1st December. Still waiting on it and it’s now 2nd December. I got one response promising me it would arrive today and still nothing. I’ve had to go and purchase an alternative birthday present!! Really expected a much faster delivery service as it states on their website that they are based in Ireland!
Have ordered frequently and always have…
Have ordered frequently and always have a speedy and positive experience
Jewellery is so affordable and great…
Jewellery is so affordable and great quality. I’ve been wearing the chunky bold base huggie hoops for over 2 years now with no complaints. Would recommend
Such good quality
Such good quality. So much better than expected. Really happy with purchase.
Really poor quality
Really poor quality, I wish I had of just spent the money with a company that I am familiar with. Chain links were knotted up and look like they will snap.
Excellent customer service.
Excellent customer service.
What started out as a potentially negative experience was turned into a real positive thanks to the efficiency and swift action of Mike from BettyandBiddy. I received an incorrect order yesterday and flagged immediately to customer service via email. I received a response from Mike within 5 minutes acknowledging the issue reassuring me that he would folllw up and send me the correct product. Not only did I receive my correct order the very next day, but I was given the bracelet incorrectly delivered as a good will gesture. I will order from this company again as their service is excellent and they are a local business.
No necklace, no tracking, no refund
Placed an order on 18 October and still no sign of it almost 2 weeks later. Wish I had checked the reviews first.
I thought the website was misleading…
I thought the website was misleading when it says after shipping delivery is 2-3 days. It took a lot longer than 2-3 days and there was no tracking information shared so, it is impossible to know when the item was shipped. The item took at least 7 working days to come, so just keep that in mind when ordering!
Disappointed
Everything I've bought from here has broken, I thought after spending a little bit more on jewellery it would last, very disappointed!
A fabulous business and a great experience!
What a nice experience all round! I got a gorgeous necklace and needed it a couple of days later as a present. The team scrambled to get it to me on time and were so responsive through messages. I really appreciate the efforts they went through!
Aside from that, I only got a necklace but the packaging that came was just beautiful! It came in a small plastic bag, with a choice of wrapping it in a box, a bag, a slip or some crepe paper.
An absolutely beautiful gift for someone with a nice Irish touch.
I would 100x recommend this company over and over! Can’t wait to purchase some bits for myself …
Ordered the wrong earrings
Ordered the wrong earrings . Totally my own fault . Sent a message on Instagram which was answered immediately, bearing in mind it was a Friday after 6pm aswell .
A very kind gesture I received the ones I wanted in the post free 3 days later . Customer service is absolutely terrific. Love all my bits I’ve purchased and they are still like new . Excellent quality .
items went missing in post and they…
items went missing in post and they immediately re-sent via registered post with next day delivery.
Wonderful Customer Service: Barb couldn't have been more helpful.
Avoid at all costs
Ordered 3 weeks ago.
Absolutely no updates on emails just a confirmed order.
Replies to customer service are very short and unprofessionally set out.
Was told the order was sent from their warehouse and would get it in a few days.
Still not updates or sign or the parcel.
Do not buy!
So disappointed
So disappointed. Spent a bit more to buy a keepsake for myself after having my baby. The necklace arrived quickly but seemed much lighter and flimsier than I had imagined. Wore it for a couple of weeks and it is very badly tarnished and actually unwearable. Customer service wasn’t very helpful either. Wouldn’t recommend.
Excellent costumer Service …
Excellent costumer service when dealing with a return. Lovely products ❤️
Quick delivery but poor quality
Quick delivery (items arrived three days after ordering) despite no confirmation or tracking number to check progress. I am honestly pretty disappointed by the quality though. Superficially the pieces look as advertised but feel very light and flimsy. For the price I expected more substance. I don’t expect that this jewellery will last long before beginning to peel and tarnish. I wish I had invested a little more and bought real silver pieces elsewhere that would last longer.
Five star service!!
Five star service!!! Asked fo quick delivery and got it! Next day! Such good value, gorgeous jewellery always complimented every time! Thank you!
Ordered 6 days ago and item has yet to…
Ordered 2 weeks ago and item has yet to be dispatched. Policy states 2-3 days. Contacted customer service and they said the order had been dispatched, and would arrive the next day. A week on from that the order still hasn’t arrive nor have they forwarded tracking details.
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