Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Been a loyal customer for 4 years and now the site is not approving my withdrawal. Historically withdrawals took 3 days. My first withdrawal of 2026 took 3 weeks. My second withdrawal 5 weeks and now... Se mere

Bedømt til 1 ud af 5 stjerner

I had in inquiry yesterday about 500$ that had to be withdraw from a few months ago. I won it by playing slots and betting. I deposited less, around 50$. I let it there because I had issues withdr... Se mere

Bedømt til 3 ud af 5 stjerner

Jag har använt Betplays ett tag, och jag uppskattar mångfalden av evenemang de täcker. Från sport till socialt viktiga händelser, det finns alltid något att satsa på. Den detaljerade uppdelningen av o... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

How are they even in business!?!? Another Mickey mouse casino, 7 days and withdrawal is still pending. Support says it takes 5 full business days not including weekends or the day of the withdrawal,... Se mere

Virksomhedsoplysninger

  1. Kasino

Skrevet af virksomheden

BetPlays is an all-in-one platform that brings together a wide range of gaming activities like sports, e-sports, live games, TV games, fast games, and skill games. Our platform is designed to offer a seamless and enjoyable gaming experience to players worldwide. We take pride in providing an immersive gaming experience and strive to make every moment spent on our platform a memorable one. BetPlays offers a dynamic gaming experience that combines both casino gaming and sports betting. With an impressive selection of casino games and a vast array of sporting events, our platform is a comprehensive and exciting destination for those seeking varied gaming experiences.


Kontaktoplysninger

1,5

Dårlig

TrustScore 1.5 ud af 5

324 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 30 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I don't recommend it

I decided to write a review for this site. I'm not with them anymore and I'm glad for that. I experienced great nerves with them with money withdrawals, they postponed everything for a long time with invented reasons. I sent them everything as they wanted but they always found some excuse. Their only goal is to delay the selection so that the client changes his mind and cancels the selection. But I stood my ground and finally got my money. But it was a lesson for me and I knew that I would leave them. I have to praise the support, everyone there is friendly and tries to help. I personally think that they themselves are consumed by the system and have no power to change anything. First of all, their payment department and the people who decide on withdrawals are scammers. But nobody can do anything about it. I wish the support people good luck, but I advise you customers not to bet here. It's a casino that just doesn't work properly and you better go play somewhere else where they don't behave like this. Good luck to everyone. Jan.

22. april 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Honza trojan,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,

Bedømt til 1 ud af 5 stjerner

Fake bookmaker site

This is an organization of real fraudsters and thieves. You ask why their rating is as high as 3.4? But it's very simple, these fraudsters write positive reviews for themselves and thus keep the balance.

3. januar 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Mykhaylo Vakarchuk,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,

Bedømt til 1 ud af 5 stjerner

Do yourself a huge favor and stay…

Do yourself a huge favor and stay away,far away.This is the worst company I have ever played.The widrawal takes more than a week and you have to chat with support to beg for your money.You can't even play live games cause they always block your bets saying they doing some kind of verifications. It's mind blowing how this company is still in bussines..again stay away from this

6. marts 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Popescu ion,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,

Bedømt til 1 ud af 5 stjerner

This is the worst company I've ever…

This is the worst company I've ever played with. They said that I violated their rules, although I did not violate anything and they did not provide any evidence. I just started playing for profit and they didn’t like it. They just blocked me and took all my money, they don’t even return the deposit to me. They don't respond to email. They are scammers.

8. april 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Jurijs Teretenko,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,

Bedømt til 1 ud af 5 stjerner

Do not touch this site

Very similar experience to other 1-star reviews. Initially I tried to withdraw my balance, but was denied because they wanted additional verification, which I provided to them and was accepted. So I retried to withdraw my funds and this time not only did they declined my withdrawal but they also suspended my account. I then contacted customer service to try to see if I could at least get a refund of my deposits and maybe get additional information about my suspension, but they didn't help with either request.

For those who already have money in the site, other reviews mention that they only suspend you once you ask to withdraw more then what you have deposited, so I would suggest to, at first, only try withdrawing a bit less then what you had deposited and if that was successful then try to withdraw the rest.

10. april 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Dogsushi,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,

Bedømt til 1 ud af 5 stjerner

300 Eur confiscated for no reason

This betting company won´t allowed any win to plus balance. I deposited 50 Eur and lost, another 200 Eur and lost and last 50 Eur and i won some bets and i wihthdraw twice 150 Eur , withdraw was accepted and refund to my credit card. They gave me limit 10 Eur to any bets and i have still approx. 300 Eur to my account, so I tried withdraw the rest of the balance and as expected they blocked my account and stole me my money. I think , when I read another review, they pay only as a cashback your deposit. If you cross value of your deposit by your withdraw, they blocked your account and never paid higher amout than you deposited. If they me pay my money , I delete this review. Very fraudulent behavior from this company. My account is fully verified - Marek Vondrak ID 11656068

Edit 21.07.2025 - After response from betplays i contact customer support. They wrote As per checking I see you have violated General terms and conditions Rule 3. and Rule 9. i So this review is trill true and they dont pay any money, if you won more money then you deposited it. This is of course total nonsense and no specific information or evidence has not been presented to me. After my question which could me show some information or evidence about my violating terms and conditions they closed our conversation.

9. april 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Marek,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards, 
BetPlays Team

Bedømt til 1 ud af 5 stjerner

I wonder how this site even gets 3.4…

I wonder how this site even gets 3.4 ratings they don't process your withdrawal for weeks together. Not only that the deposit takes for ages you have pester the customer support please read negative comments you will come to know the reality of the site . Earlier review removed by untrustworthy pilot lol!!!

4. april 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Sunil R,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,

Bedømt til 5 ud af 5 stjerner

große auswahl an spielen

Die Spielauswahl ist großartig, und die Reaktionszeit im Support-Chat ist schnell. Man weiß nie, mit diesen Online-Casino-Websites, was Sie gehen, um zu bekommen. Insgesamt ziemlich gute Erfahrung mit Betplays. Meine einzige Beschwerde ist ihre anfängliche Überprüfung Prozess ist ziemlich langsam, es dauerte ein paar Tage für das, was eine 1 Stunde oder schneller Prozess gewesen sein sollte.

31. maj 2023
BetPlays-logo

Besvarelse fra BetPlays

Sehr geehrter Herr Weber,

vielen Dank für Ihr Feedback zu Ihrer Erfahrung mit Betplays. Es freut uns zu hören, dass Sie mit unserer Spielauswahl und der schnellen Reaktionszeit im Support-Chat zufrieden sind.

Wir entschuldigen uns aufrichtig für die Verzögerung im anfänglichen Überprüfungsprozess. Wir arbeiten kontinuierlich daran, unsere Abläufe zu verbessern, um unseren Kunden ein reibungsloses Erlebnis zu bieten.

Vielen Dank für Ihre Geduld und Ihr Verständnis.

Mit freundlichen Grüßen,

Bedømt til 5 ud af 5 stjerner

Eine so angenehme Erfahrung

Eine so angenehme Erfahrung. Ich habe mich bei betPlays.com angemeldet, meine erste Einzahlung per Krypto getätigt und meine Reise begonnen, und was für eine Fahrt! Ihr Slogan ist Fair.Fast.Fun und sie leben definitiv bis zu diesem. Ich hatte eine angenehme Sitzung mit dem Glück auf meiner Seite und Mann, warten Sie, bis Sie Ihre erste Auszahlung machen... Ich erhielt eine E-Mail mit der Bitte um Bestätigung meiner Auszahlung und bang, Geld in meiner Brieftasche. Die Auszahlung dauerte weniger als 15 Minuten. Sie haben auch einige wirklich schöne Bonusoptionen, Bonus!

8. september 2023
BetPlays-logo

Besvarelse fra BetPlays

Sehr geehrter Herr Müller,

vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre Erfahrung mit betPlays.com geteilt haben. Es freut uns sehr zu hören, dass Sie eine angenehme und zufriedenstellende Erfahrung mit unserer Plattform gemacht haben.

Unser Team arbeitet hart daran, unseren Slogan "Fair.Fast.Fun" zu leben, und es ist großartig zu hören, dass wir Ihre Erwartungen erfüllen konnten. Wir sind stolz darauf, unseren Kunden ein unterhaltsames und faires Spielerlebnis zu bieten, das auch schnelle Auszahlungen beinhaltet.

Wir freuen uns, Sie weiterhin als zufriedenen Kunden begrüßen zu dürfen, und stehen Ihnen jederzeit zur Verfügung, sollten Sie weitere Fragen oder Anliegen haben.

Mit freundlichen Grüßen,

Bedømt til 1 ud af 5 stjerner

VERGOGNA

Mi è stato chiuso il conto, mi è stato confiscato il saldo senza volermelo restituire, e non rispondono alle mail accusandomi di aver più account pur di non pagare. Son oltre 6 mesi che mando mail senza risposta, VERGOGNA

24. oktober 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Gentile cliente,

Grazie per aver condiviso la sua esperienza e ci scusiamo per l'inconveniente riscontrato. Siamo qui per aiutare e risolvere la situazione nel miglior modo possibile. La preghiamo di fornirci ulteriori dettagli sul suo problema e le assicuriamo che prenderemo immediatamente provvedimenti per risolverlo. Grazie per la sua comprensione e pazienza.

Cordiali saluti,

Bedømt til 4 ud af 5 stjerner

BetPlays offers a great casino…

BetPlays offers a great casino experience with quick withdrawals and a variety of RTG games. The platform stands out as aces in the online casino realm, providing a different attitude towards acquiring new players. Playing at BetPlays guarantees a satisfying gaming experience.

16. juni 2023
BetPlays-logo

Besvarelse fra BetPlays

Hello Wagner,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Your feedback encourages us to keep delivering top-notch service.

Kind regards,

Bedømt til 5 ud af 5 stjerner

outstanding service

This Casino is a part of a group that has few rivals. Their customer service is outstanding. Their promotions are top of the line with many freebies for their regulars. Best of all, they offer instant payouts with cryptocurrency. What could be better than getting your winnings in 10 minutes?

6. februar 2024
BetPlays-logo

Besvarelse fra BetPlays

Hello Leblanc,

We're delighted that you had a great experience with us!

Your positive feedback is a testament to our team's hard work and dedication. We look forward to serving you again in the future.

Best regards,

Bedømt til 5 ud af 5 stjerner

awesome casino experience

As a real player, I genuinely love BetPlays. The platform's generous bonuses, fast payouts, and a wide selection of favorite games make it my top choice. Although there's room for improvement, the overall experience has been fantastic, with BetPlays surpassing its competition in terms of payouts.

16. september 2023
BetPlays-logo

Besvarelse fra BetPlays

Hello Thompson,

Thank you for choosing our service and leaving such a positive review!

Your feedback motivates us to continuously improve and deliver outstanding experiences. We're here for you anytime you need assistance.

Best regards,

Bedømt til 1 ud af 5 stjerner

I'd give a zero if I could

I'd give a zero if I could. The cash out rules are not clear. I deposited 250, bet it all on the super bowl and turned it to 550. I went to cash out and had to wait the 5 business days to process. Instead of telling me the rules BetPlays immediately stating I violated guidelines and wouldn't tell me which policy was violated. Each email asking for more information resulted in a templated responses until BetPlays wrote back they are no longer responding to me. So I'm not sure what I violated but BetPlays took my money. One of the worse betting websites I've used in terms of being user friendly. I'll never ever us it again.

19. februar 2024
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hi Cailean,

We would like to investigate this matter further to address your issues. Kindly provide us with your order details and any additional information. Our team is committed to resolving this promptly.

Best regards,

Bedømt til 1 ud af 5 stjerner

Attention attention..

Attention attention..
Do Not use this platform. They steal your money in a way that you can’t even defend yourself. They have stolen my money

1. marts 2024
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Dear Sarbast,

We appreciate your feedback and take any concerns seriously. We would like to investigate this matter further to address your issues. Kindly provide us with your order details and any additional information. Our team is committed to resolving this promptly.

Best regards,

Bedømt til 1 ud af 5 stjerner

Super slow cashouts

Kind of funny how they respond to cashout requests so fast when they decline it for KYC things. Also out of any book I have played on, this is the most ridiculous amount of KYC docs I have ever provided. But once they finally get all their KYC they take forever to complete withdrawals in hopes that players cancel to keep playing. They also don’t allow more than 1 pending withdrawal at a time for this same reason. Pretty greasy. I am at 4 days since requesting withdrawal and have heard nothing. Hopefully I even get my money.

16. februar 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear VanCity,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We understand the frustration caused by delays in the withdrawal process.

Our team is committed to ensuring a secure and compliant environment, which involves thorough KYC verification. We appreciate your cooperation in providing the necessary documents. We acknowledge the delay in processing your withdrawal and are actively working to expedite the resolution.

Rest assured, we value your trust and are dedicated to resolving this matter promptly. If you have any further concerns or queries, please feel free to contact our support team directly.

Thank you for your patience and understanding.

Best regards,

Bedømt til 1 ud af 5 stjerner

Great sportsbook if you're a losing…

Great sportsbook if you're a losing player.

They cut you off the second you win and remove you from the VIP program without any notice. They also would not allow me to use my BP Points despite having a significant amount.

They told me it was a website issue and that it would be resolved. This was over a month ago, ans they ignore me everytime I try to follow up.

‐--------

Edit to reply to Betplays response.

They also stripped me of my VIP status without notification.

When asked about this, the representative avoided the question and would not give me an answer.

Followed up about my bonus points, and they could not see that an open case had been submitted, so I needed to provide new screenshots for them to escalate it anew.

Would love to provide some screenshots here, but it does not seem to be an option.

Avoid Betplays at all costs if you want to be treated fairly. These guys are only interested in losing players and there customer service is poor.

30. januar 2024
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Dear Alex,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We understand the importance of addressing your concerns promptly.

We are actively looking into the issue regarding your VIP program and the usage of your BP Points. Our team is committed to resolving this matter, and we assure you that your concerns are our top priority.

We apologize for any delays in communication and appreciate your patience. Please be assured that we are working diligently to rectify the situation. If you have any additional details or updates, please feel free to share them with us.

Thank you for your understanding.

Best regards,

Bedømt til 1 ud af 5 stjerner

100% scam site

100% scam site. Once you deposit your money you will never be able to get it back. They make up rules as they go all making it impossible to get even the money you deposited back forget about any money you won. Stay away from them.. Wish I had read these posts before signing up with them to bet. I'm out considerable amounts of money and you can only correspond by email which they eventually stop responding to. Complete fraud betting site. STAY AWAY...

Edited after BETPLAYS reply on TrustPilot....

BetPlays "Hope this email finds you well. Thank you for reaching out with your email and providing us with that information, but the decision is final and irrevocable. Also this message is final as well." - Does this sound like a company who wants to resolve an issue ? Read all the bad reviews - they must have paid for the positive ones and are targeting people in Canada with this SCAM !

12. februar 2024
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Mike,

We appreciate your feedback and apologize for any inconvenience you've experienced. Our team takes these matters seriously. Please provide your account details via email, and we'll investigate your case promptly. Rest assured, we are committed to resolving any issues and ensuring a satisfactory resolution for you.

Best regards,

Bedømt til 1 ud af 5 stjerner

POS scam site

POS scam site, they let me make a few bets and now refuse to pay my winnings anf even my $2000 initial deposit. AVOID AT ALL COSTS

10. januar 2024
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello,

We apologize for any inconvenience you've experienced. Our team is committed to resolving this matter promptly. Could you please provide your account details and a brief description of the issue to customer support? We'll investigate and ensure a fair resolution.

Thank you for bringing this to our attention.

Best regards,

Bedømt til 1 ud af 5 stjerner

It's a big scam site

It's a big scam site. They keep taking your money and never ever pay out. When you make deposits on betplays for a bonus , they will tell you to make a new deposit to get the bonus. This is a big scam site. Save your money and take your business elsewhere.

3. februar 2024
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello Better,

We are disappointed to learn about your negative experience with our services. We strive to provide a positive and reliable trading environment for our clients, and we apologize for any inconvenience you may have encountered.

We would greatly appreciate the opportunity to investigate your concerns further and find a satisfactory solution. Please contact our support team so that we can gather more information and assist you accordingly. We value your feedback and are committed to improving our services.

Kind regards,

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere