BetPlays Anmeldelser 324

I decided to write a review for this site. I'm not with them anymore and I'm glad for that. I experienced great nerves with them with money withdrawals, they postponed everything for a long time with invented reasons. I sent them everything as they wanted but they always found some excuse. Their only goal is to delay the selection so that the client changes his mind and cancels the selection. But I stood my ground and finally got my money. But it was a lesson for me and I knew that I would leave them. I have to praise the support, everyone there is friendly and tries to help. I personally think that they themselves are consumed by the system and have no power to change anything. First of all, their payment department and the people who decide on withdrawals are scammers. But nobody can do anything about it. I wish the support people good luck, but I advise you customers not to bet here. It's a casino that just doesn't work properly and you better go play somewhere else where they don't behave like this. Good luck to everyone. Jan.

This is an organization of real fraudsters and thieves. You ask why their rating is as high as 3.4? But it's very simple, these fraudsters write positive reviews for themselves and thus keep the balance.

Do yourself a huge favor and stay away,far away.This is the worst company I have ever played.The widrawal takes more than a week and you have to chat with support to beg for your money.You can't even play live games cause they always block your bets saying they doing some kind of verifications. It's mind blowing how this company is still in bussines..again stay away from this

This is the worst company I've ever played with. They said that I violated their rules, although I did not violate anything and they did not provide any evidence. I just started playing for profit and they didn’t like it. They just blocked me and took all my money, they don’t even return the deposit to me. They don't respond to email. They are scammers.

Very similar experience to other 1-star reviews. Initially I tried to withdraw my balance, but was denied because they wanted additional verification, which I provided to them and was accepted. So I retried to withdraw my funds and this time not only did they declined my withdrawal but they also suspended my account. I then contacted customer service to try to see if I could at least get a refund of my deposits and maybe get additional information about my suspension, but they didn't help with either request.

For those who already have money in the site, other reviews mention that they only suspend you once you ask to withdraw more then what you have deposited, so I would suggest to, at first, only try withdrawing a bit less then what you had deposited and if that was successful then try to withdraw the rest.

This betting company won´t allowed any win to plus balance. I deposited 50 Eur and lost, another 200 Eur and lost and last 50 Eur and i won some bets and i wihthdraw twice 150 Eur , withdraw was accepted and refund to my credit card. They gave me limit 10 Eur to any bets and i have still approx. 300 Eur to my account, so I tried withdraw the rest of the balance and as expected they blocked my account and stole me my money. I think , when I read another review, they pay only as a cashback your deposit. If you cross value of your deposit by your withdraw, they blocked your account and never paid higher amout than you deposited. If they me pay my money , I delete this review. Very fraudulent behavior from this company. My account is fully verified - Marek Vondrak ID 11656068

Edit 21.07.2025 - After response from betplays i contact customer support. They wrote As per checking I see you have violated General terms and conditions Rule 3. and Rule 9. i So this review is trill true and they dont pay any money, if you won more money then you deposited it. This is of course total nonsense and no specific information or evidence has not been presented to me. After my question which could me show some information or evidence about my violating terms and conditions they closed our conversation.

I wonder how this site even gets 3.4 ratings they don't process your withdrawal for weeks together. Not only that the deposit takes for ages you have pester the customer support please read negative comments you will come to know the reality of the site . Earlier review removed by untrustworthy pilot lol!!!

Die Spielauswahl ist großartig, und die Reaktionszeit im Support-Chat ist schnell. Man weiß nie, mit diesen Online-Casino-Websites, was Sie gehen, um zu bekommen. Insgesamt ziemlich gute Erfahrung mit Betplays. Meine einzige Beschwerde ist ihre anfängliche Überprüfung Prozess ist ziemlich langsam, es dauerte ein paar Tage für das, was eine 1 Stunde oder schneller Prozess gewesen sein sollte.

Eine so angenehme Erfahrung. Ich habe mich bei betPlays.com angemeldet, meine erste Einzahlung per Krypto getätigt und meine Reise begonnen, und was für eine Fahrt! Ihr Slogan ist Fair.Fast.Fun und sie leben definitiv bis zu diesem. Ich hatte eine angenehme Sitzung mit dem Glück auf meiner Seite und Mann, warten Sie, bis Sie Ihre erste Auszahlung machen... Ich erhielt eine E-Mail mit der Bitte um Bestätigung meiner Auszahlung und bang, Geld in meiner Brieftasche. Die Auszahlung dauerte weniger als 15 Minuten. Sie haben auch einige wirklich schöne Bonusoptionen, Bonus!

Mi è stato chiuso il conto, mi è stato confiscato il saldo senza volermelo restituire, e non rispondono alle mail accusandomi di aver più account pur di non pagare. Son oltre 6 mesi che mando mail senza risposta, VERGOGNA

BetPlays offers a great casino experience with quick withdrawals and a variety of RTG games. The platform stands out as aces in the online casino realm, providing a different attitude towards acquiring new players. Playing at BetPlays guarantees a satisfying gaming experience.

This Casino is a part of a group that has few rivals. Their customer service is outstanding. Their promotions are top of the line with many freebies for their regulars. Best of all, they offer instant payouts with cryptocurrency. What could be better than getting your winnings in 10 minutes?

As a real player, I genuinely love BetPlays. The platform's generous bonuses, fast payouts, and a wide selection of favorite games make it my top choice. Although there's room for improvement, the overall experience has been fantastic, with BetPlays surpassing its competition in terms of payouts.

I'd give a zero if I could. The cash out rules are not clear. I deposited 250, bet it all on the super bowl and turned it to 550. I went to cash out and had to wait the 5 business days to process. Instead of telling me the rules BetPlays immediately stating I violated guidelines and wouldn't tell me which policy was violated. Each email asking for more information resulted in a templated responses until BetPlays wrote back they are no longer responding to me. So I'm not sure what I violated but BetPlays took my money. One of the worse betting websites I've used in terms of being user friendly. I'll never ever us it again.

Attention attention..
Do Not use this platform. They steal your money in a way that you can’t even defend yourself. They have stolen my money

Kind of funny how they respond to cashout requests so fast when they decline it for KYC things. Also out of any book I have played on, this is the most ridiculous amount of KYC docs I have ever provided. But once they finally get all their KYC they take forever to complete withdrawals in hopes that players cancel to keep playing. They also don’t allow more than 1 pending withdrawal at a time for this same reason. Pretty greasy. I am at 4 days since requesting withdrawal and have heard nothing. Hopefully I even get my money.

Great sportsbook if you're a losing player.

They cut you off the second you win and remove you from the VIP program without any notice. They also would not allow me to use my BP Points despite having a significant amount.

They told me it was a website issue and that it would be resolved. This was over a month ago, ans they ignore me everytime I try to follow up.

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Edit to reply to Betplays response.

They also stripped me of my VIP status without notification.

When asked about this, the representative avoided the question and would not give me an answer.

Followed up about my bonus points, and they could not see that an open case had been submitted, so I needed to provide new screenshots for them to escalate it anew.

Would love to provide some screenshots here, but it does not seem to be an option.

Avoid Betplays at all costs if you want to be treated fairly. These guys are only interested in losing players and there customer service is poor.

100% scam site. Once you deposit your money you will never be able to get it back. They make up rules as they go all making it impossible to get even the money you deposited back forget about any money you won. Stay away from them.. Wish I had read these posts before signing up with them to bet. I'm out considerable amounts of money and you can only correspond by email which they eventually stop responding to. Complete fraud betting site. STAY AWAY...

Edited after BETPLAYS reply on TrustPilot....

BetPlays "Hope this email finds you well. Thank you for reaching out with your email and providing us with that information, but the decision is final and irrevocable. Also this message is final as well." - Does this sound like a company who wants to resolve an issue ? Read all the bad reviews - they must have paid for the positive ones and are targeting people in Canada with this SCAM !

POS scam site, they let me make a few bets and now refuse to pay my winnings anf even my $2000 initial deposit. AVOID AT ALL COSTS

It's a big scam site. They keep taking your money and never ever pay out. When you make deposits on betplays for a bonus , they will tell you to make a new deposit to get the bonus. This is a big scam site. Save your money and take your business elsewhere.