Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Been a loyal customer for 4 years and now the site is not approving my withdrawal. Historically withdrawals took 3 days. My first withdrawal of 2026 took 3 weeks. My second withdrawal 5 weeks and now... Se mere

Bedømt til 1 ud af 5 stjerner

I had in inquiry yesterday about 500$ that had to be withdraw from a few months ago. I won it by playing slots and betting. I deposited less, around 50$. I let it there because I had issues withdr... Se mere

Bedømt til 3 ud af 5 stjerner

Jag har använt Betplays ett tag, och jag uppskattar mångfalden av evenemang de täcker. Från sport till socialt viktiga händelser, det finns alltid något att satsa på. Den detaljerade uppdelningen av o... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

How are they even in business!?!? Another Mickey mouse casino, 7 days and withdrawal is still pending. Support says it takes 5 full business days not including weekends or the day of the withdrawal,... Se mere

Virksomhedsoplysninger

  1. Kasino

Skrevet af virksomheden

BetPlays is an all-in-one platform that brings together a wide range of gaming activities like sports, e-sports, live games, TV games, fast games, and skill games. Our platform is designed to offer a seamless and enjoyable gaming experience to players worldwide. We take pride in providing an immersive gaming experience and strive to make every moment spent on our platform a memorable one. BetPlays offers a dynamic gaming experience that combines both casino gaming and sports betting. With an impressive selection of casino games and a vast array of sporting events, our platform is a comprehensive and exciting destination for those seeking varied gaming experiences.


Kontaktoplysninger

1,5

Dårlig

TrustScore 1.5 ud af 5

324 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 30 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Its a scam

Its a scam. U cant withdraw.
And if u want to close the account, u cant do that either. They have a form u have to fill in to close the account. With personalnumber and everything. Why ?
It doesnt help saying u have a gamblingproblem. The worst site i ever seen.

7. oktober 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello BetPlayer,

Could you please let us know your Account ID in order for our team to examine more your case.

Thank you for your feedback.

Kindly,

Bedømt til 1 ud af 5 stjerner

I wish I had read the reviews

I wish I had read the reviews before depositing money on this site. They will not let you withdraw money. I deposited money and took a promotion only once. It didn't matter that I made further deposits without taking any promos. I think that because I never ran out of money that they always had the original promotion attached to my account. Which meant that the amount I could withdraw never went past zero dollars. At least that's what I thought until I read that nobody else on the planet has successfully withdrawn money. Please don't deposit any money unless you know that it's a one way street. The money only goes to them, never back to you

29. september 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Hello BetPlayer,

Could you please let us know your Account ID in order for our team to examine more your case.

Thank you for your feedback.

Kindly,

Betplays Team

Bedømt til 1 ud af 5 stjerner

Scammmm scammmmm scammmmmm

19. september 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Dear Samuel,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've faced. We take such feedback seriously and would like to investigate your concerns further.

Could you please provide us with more details or contact our support team directly? Your input is valuable in helping us improve our services.

Best regards,

Bedømt til 1 ud af 5 stjerner

DONT PLAY ON THIS SITE, ITS A SCAM

DONT PLAY ON THIS SITE! they WONT even pay if you win big! even for a win of 7k it took an eternity to withdraw all the money as you can see below ...
my friend username skypy on August 19 made 2 parlays on betplays and won $74,000, he has the screenshots and all the proof of his winnings he created his account on betplays 1 week before and he won and he also made a deposit of $4000, since he won, they ignored this message and they blocked his account and they said he cheated to win a bet and they will never pay him, it's a scam don't touch this casino

22. september 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Dear Antoine,

Thank you for bringing this to our attention, and we apologize for any inconvenience you or your friend may have experienced. We take such matters seriously and are committed to investigating this issue promptly.

To assist us in resolving this matter, could you please provide us with your friend's username or any relevant details? This will enable us to conduct a thorough review of the situation and take appropriate action.

We appreciate your cooperation and value your feedback.

Best regards,

Bedømt til 1 ud af 5 stjerner

I won $70,000 and they rejected all the…

I won $70,000 and they rejected all the documents they said he wasn't going to pay it we had to get a lawyer! never go to this rotten site username is skypy

27. september 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hi Dylan,

I hope this message finds you well.

I'm sorry to hear about the challenges you've faced with your withdrawal process. I understand your frustration, and I want to assure you that we take such matters seriously.

To investigate and resolve this promptly, could you please provide me with your account details and any relevant transaction information? We are committed to addressing your concerns and ensuring a fair resolution.

Your cooperation is highly appreciated.

Best regards,

Bedømt til 1 ud af 5 stjerner

my friend username skypy stole…

my friend username skypy stole $72918.69 on betplays by winning it's parlay and he never pays and ignores the messages not recommended this scam site

19. august 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Hello Gabby,

We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the name provided.

To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.

We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.

Best regards

Bedømt til 2 ud af 5 stjerner

Nessun documento va bene

È da due giorni che mi viene annullato un prelievo per il documento relativo alla residenza. Ho messo di tutto:bolletta luce bolletta telefono e/c bancario. Nn vi va bene nulla e nn si riesce a parlare con nessuno. Ora ho inserito certificato di residenza. Voglio proprio vedere che altro vi inventerete per nn farmi scaricare!
Ragazzi non ci giocate! Sono dei truffatori! Ho prodotto il certificato di residenza e mi hanno detto che non va bene!
Siete dei grandi truffatori
L I'd è 8362210
Per favore nn mi scrivete che il documento non va bene.
Spiegatemi perché!!!!!!!!!!!

17. september 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Hello BetPlayer,
Could you please provide us with your Acount ID in order to examine further your case?

Thank you,
BetPlays Team

Bedømt til 1 ud af 5 stjerner

Attenzione stamattina mi sono svegliato…

Attenzione stamattina mi sono svegliato e il sito è stato rimosso dal web sono truffatori.Attendonun bonifico di 450 euro e non mi sono arrivati e adesso scopro che si sono cancellati dal web.Truffatori alla riscossa.adesso mi hanno detto che fanno il bonifico cambierò la recensione quando i soldi saranno arrivati così potrò dire che pagano correttamente

10. september 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Hello Mr DAvanzo,

The site was down due to Maintenance and Game improvements that we do every now and then to grant our players a great and fun experience within our platform.

Regarding your WD request it was already approved and sent to your bank once you've asked it with no delay

Bedømt til 1 ud af 5 stjerner

SCAM

my brother won $70,000 and they rejected all the documents they said he wasn't going to pay it we had to get a lawyer! never go to this rotten site

28. august 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello Kassandra Pouliot,

We appreciate you reaching out to us and bringing this matter to our attention. We understand the frustration and inconvenience your brother has experienced, and we sincerely apologize for any inconvenience caused.

Our support team is here to assist and investigate the issue thoroughly. Please provide us with the relevant details and documentation so that we can better understand the situation and work towards a resolution.

Best regards,

Bedømt til 1 ud af 5 stjerner

Zahlen nicht aus

Zahlen nicht aus

Update. Ich habe bereits alle Unterlagen gesendet ..vor Monaten!!
AUF EMAILS KEINE ANTWORTEN
ABER HIER SCHREIBT MAN !!

3. august 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello Doris ,

We will be more then happy to assist on your request , in order to complete the Payout you we will need to provide your KYC to finalize the process.

UPDATE:
Dear client,
in order to proceed with your request all you need is to provide the necessary Documentation, please return to our mail or chat...

Bedømt til 5 ud af 5 stjerner

Close to perfect

Pretty good casino, design is very Nice and navigatable. They have most games and good odds. Deposit was easy, and when my wager requirements was done i was ready to withdraw. Had to send in documents for verification of course, which got approved fast the next Day. There was a small issue with the withdrawal as a few people have mentioned here, and for this id remove a star but betplays was VERY fast with their response on email, and i had the money in my account the morning after so was no big problem at all. Overall a solid place to play.

23. juli 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello Lube Man,

We're glad to have met your expectations! Thank you for taking the time to share your positive experience. Your satisfaction is our priority, and we're here whenever you need us.

Best regards,

Bedømt til 1 ud af 5 stjerner

I was scammed. And I can prove it.

I was scammed on this site. And I can prove it.

Be very careful with this fraudulent company. They just stole my funds and don't respond to emails. They're claiming that I violated the terms and conditions. Which is completely false.

When I started playing on this site I was warned via email that I already had an account open and that this wasn't allowed. The account wasn't mine and for that reason I agreed it should be closed. In that day I responded that email requesting, confirming and agreeing that the other account should be closed immediately because I don't have any relation with them.

That same day that account was closed and they never bothered me about it again. But when I went to withdraw funds for the first time problems began. They simply rejected the withdrawal and stole my funds claiming that I have violated the terms and conditions.

I have as proof the emails I exchanged with them in the first day when I opened the account and started playing on. This email shows that I am telling the truth.

17. juli 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Dear Customer,

After reviewing your account activity closely, we discovered that you violated our General Terms and Conditions.

Please keep in mind that we initiated the procedure for the refund of your deposit already and you should receive it back to your credit card.
You violated few points of our General Terms and Conditions.

Please review the following points of the General Terms & Conditions by using the link below:

2. Your Account
3. Multi Accounts
9. Criminal Activity, Collusion & Cheating

https://www.betplays.com/Rules/en/17252/General-Terms-and-Conditions/

Best Regards,
BetPlays Team

Bedømt til 1 ud af 5 stjerner

Wollten sich melden um eine Erstattung…

Wollten sich melden um eine Erstattung zu bearbeiten. Warte nun seit Wochen auf eine Antwort. Unterstützen Geldwäsche und Einzahlung von Fremdkonten!!!

My Account-ID is: 6394650

11. juli 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello BetPlayer,

We will need your account ID , in order to verify your complaint.

Bedømt til 1 ud af 5 stjerner

Absolute Scam

I took advantage of their $500 deposit match bonus to which I agreed to the terms of have to roll it over 10x meaning I had to risk $5000 to earn the deposit bonus. Steep but I agreed. Within 3 days I had risked $1000 with some small gains, I was at $640 total in my account. When I went to place another single bet I was locked out of making bets. I went to make a parlay and the maximum I was allowed to risk was $27. I asked customer service about this and they told me their "sports team" had reviewed my account and decided to put a lock on it.
I asked for further explanation which they provided none, so I am led to believe that because I was successfully on my way to achieving their offer they put a stranglehold on my account.
I am now still in the process of trying to withdraw my funds which has been met with constant delay!

TLDR; The bonuses are a scam they have no intention of honoring them. STAY AWAY!

13. juni 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello,
We have detected bonus abuse patterns from the client above, therefore our sports analysts have decided to restrict the option for the client to abuse the bonus.

The client has decided to cancel the bonus and withdraw his balance including the profits he generated, the withdrawal have been processed on 16.6.2023

Bedømt til 2 ud af 5 stjerner

delay withdrawal time

i wanted to give 5 stars. look . this is the website where you can find good odds , cashout , or add a match at the ticket . have many features more than all leading sportsbooks in market. i felt so good there. only problem there is they dont pay you. have 2 days waiting , and they say you should wait 5 days for an withdrawal which for me is a long period waiting. when a player wins , they shouldnt be upset because all players have up and downs. after so many lost deposits over 10 , this is my first withdraw and they are delaying me .crypto blockchain xrp takes only 4 seconds, why do i need to wait 5 days ? username: shoni92
i also confirmed home adress which has nothing to do with cryptopayment , anyway today is day 5 and no payout by them yet. hope they see this message here and reflect to treat more good their loyalty clients.

12. juni 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Hello Patriot,

We want to express our gratitude for your feedback. Your opinion is invaluable to us, and we take every comment seriously. Our customer support has carefully examined your review and will be reaching out to you soon to gain a deeper understanding of your experience and work towards a resolution.

Sincerely,

Bedømt til 5 ud af 5 stjerner

The bonus offers at Betplays casino…

The bonus offers at Betplays casino are simply outstanding. From generous welcome bonuses to regular promotions, there was always something to boost my bankroll. The wagering requirements were reasonable, allowing me to enjoy the benefits without feeling restricted. It's definitely worth taking advantage of these fantastic bonus opportunities.

16. april 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello Sarah D,

We're overjoyed to receive your positive feedback! Our team strives to provide exceptional service, and it's rewarding to know that we hit the mark. We appreciate your support.

Best regards,

Bedømt til 1 ud af 5 stjerner

Their customer support staff cannot…

Their customer support staff cannot help you in anything. Their promotions are complete scams and DO NOT fall for them. Stay away at all cost.

3. maj 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello Mr Choi ,

We are sorry that you had any sort of inconvenience experience, Can you please share in which campaign and promotion this situation occurred?

We strive to provide our customers with the best services and promotions in order to make their experience enjoyable in our platform.

We are sorry if you have encounter one that wasn’t pleasant, and we would be more then happy to solve it in the best way possible.

Bedømt til 1 ud af 5 stjerner

ITS A SCAM

This website is a total scam. After claiming bonus I am subject to a 3x rollover requirement on my deposit. I lost the bonus and 10 dollars, following discussing with customer service they restricted my account to only betting multi, capped at 11 a bet$.

How can I fulfill a 3x requirement on 490$ with such a low cap? After making 3 bets to try and do this I have been capped to what it says is 5 cents, but it wont even let my bet go through.

I have been banned without reason, my betting blocked, and my withdrawal blocked. A total scam, until I receive my money back, this is certainly the worst gambling site on the internet.

2. maj 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Hello Sir can you please provide your User name or ID so we can track and check your complaint.

Bedømt til 1 ud af 5 stjerner

Sito pessimo

Sito pessimo, poche quote rispetto ai competitor è una burocrazia incredibile.
Facilissimo depositare ma impossibile prelevare , ti richiedono pure L estratto conto bancario con indirizzo in pdf oltre ai documenti.
Son 2 giorni che ho un prelievo di 750€ in sospeso ancora, nonostante tutte le difficoltà nel farmi approvare i documenti.
Mai più , mai visto uno squallore simile, spero riesca a prelevare e fuggire da sto sito di truffatori

29. marts 2023
Uopfordret anmeldelse
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Besvarelse fra BetPlays

Hello Mr Assanti ,

First we want to clarify that with your initial deposit of 20Eur made in our platform you have managed to generate a profit of 750 Eur.
The WD process is essential and obligatory in order to prevent any sort of ML.

We reserve the right to ask before accepting any Withdrawal the client KYC to make sure that the client that asked the WD will receive the funds and preventing any kind of Money laundering.

You can find in our T&C all the requirements to authorize any WD.
Under Section – “Withdrawal”

Bedømt til 1 ud af 5 stjerner

Habe eine Rückerstattung Anfang Februar…

Habe eine Rückerstattung Anfang Februar beantrage und warte seit dem. Habe mich mehrfach im Chat gemeldet. Ständig solle ich noch etwas Geduld haben. Warte seit vier Wochen auf die Antwort die man mir im Chat versprochen hatte. Auf meine letzte Beschwerde nachdem ich seit fast zwei Monaten nun auf mein Geld warte, bekam ich nicht mal mehr eine Antwort. Der Spielerschutz wird übergangen. Geschäftsunfähige Menschen können hier mitspielen und betplays erstattet das Gels nicht!!! Schlechtes Beispiel für ein gutes Casino!!!!

I have already lodged a complaint with the european parliament against "betplays". CASL Creative Alliance Solutions is based in Cyprus/Europe. My daughter is in statutory childcare and keeping the money is illegal.

21. marts 2023
Uopfordret anmeldelse
BetPlays-logo

Besvarelse fra BetPlays

Dear Gonca,

Unfortunately all the funds that have been used/played cannot be refunded.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere