Excellent customer service, prompt and courteous. Replied to my emails quickly and replaced faulty glove easily. On both occasions I have had an issue with the same product my concern was dealt with q... Se mere
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Se, hvad kunderne siger
Questions to the Bertschat team were answered promptly and efficiently. Delivery and packaging were excellent. The product (Heated Bicycle Gloves PRO - Dual Heating) is well made and does a very goo... Se mere
Item was running late but as a result I recieved an upgraded similar pair of insoles which was a nice gesture. The item works well with the heat settings but I would say with the thickness of the inso... Se mere
Quality of products are superb. Great build quality and design features show how much thought has gone into production. Warranty amazing and after sales customer service brilliant. Bertschat products... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BERTSCHAT®️ is an international brand with over 15 years of experience in specializing the sales of convenience products. The products are further developed every year, so we can always offer the best and most advanced products that protects against the most extreme weather conditions.
Kontaktoplysninger
Liberty 196 - Rhosili Road, NN4 7JE, Northampton, Storbritannien
- 0808 2580041
- info@bertschat.co.uk
- www.bertschat.co.uk
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Banish cold feet cycling in winter
For many years I have struggled with cold feet cycling in winter. Your socks have completely changed my experience so I no longer feel any discomfort, even in the coldest of days. Quality product that is easy to maintain. The fob to control the heat is fantastic
Good for Raynaud's and cold hands.
The website was easy to use and gave me information on the type of gloves that are suitable for my severe Raynaud's. I chose the dual heating biker gloves with USB rechargeable batteries.
They work very well on my hands and depending on how cold it is outside can restore the heat on my hands within 10 mins.
Several people have seen me wearing them outside and I have directed them to the website- as they didn't know about heated gloves.
I purchased a heated jacket a while ago…
I purchased a heated jacket a while ago now so I’ve had a good chance to see how things have been. So ordered the jacket may be a sceptical at the time as to how it would be, a friend had just received one as a present but hadn’t worn it, well mine arrived without any drama I charged the battery powered it up and fantastic, what a brilliant piece of kit the jacket is superb on cold days and stylish as well I’ve had no problems with it at all! Bertschat were easy to deal with quick delivery etc., I can personally recommend both the company and the jacket!
I purchased the socks and was so…
I purchased the socks and was so impressed I ordered the mittens .having tried the cheaper version it's certainly you get what you pay for .As a cyclist they are a game changer.Im now saving up the vest and heated trousers
Outstanding in Every Aspect
Bertschat are excellent in every respect. I purchased dual heated gloves and hiking socks from them. The products are excellent quality and are both very comfortable to wear. The battery power lasts for around four hours and provides lovely warmth for hands and feet.
The bad weather hit across Europe just after I ordered. This slowed down the delivery a little but customer service were outstanding! Very understanding and tried to do their very best to track the parcels.
I would highly recommend both the products and customer service/support.
Excellent service
Excellent service, with added bonus of an upgrade due to item stock level. Socks keeping the heat in the feet due to poor circulation following injury from a road accident.
Few months of use - superb, couldn’t ride without
I’ve had the heated socks for a few months now and honestly, I don’t know how I could ride without them now in the cold. My feet get cold even in summer sometimes, depending on the shoes I wear.
In use, with the remote control, they are easy to change on the fly. When we go into a cafe, I turn them down. Out on the road, I can set them to whatever I want.
I’ve washed them a few times, I was scared at first, but they came out without any issues after.
I can now wear a thinner overshoe, which means I’m not catching the crank arms.
My only regret is not getting the taller version as the battery pack interferes with the fastening of most of my overshoes. I’ve had to get some cheap ones and cut them down. I may get the battery extender cables.
All in all, a superb bit of kit that has me looking forward to cold rides instead of having to ride in pain or ride indoors instead.
Excellent heated gloves
Excellent gloves just what I’ve been looking for ! Excellent quality. I wish the battery pack could be smaller but other than that I’m really pleased with my gloves .
Game changer when skiing!
I got the gloves! They are fantastic!
Great heated dual pro
Great heated dual pro, ski gloves
Used in -10 degrees and super toasty when i normally suffer - but even with a lunch time 1 hr charge didn't last the rest of the day (with extrem+30 batteries), and not always on higher heat mode - will need additional batteries for when its cold
Fast and efficient service
Fast and efficient service. Great quality product! I love my heated socks!
Order quickly processed
Order quickly processed, and delivered on time. Love the quality of the t-shirts.
Marvellous relief from a British winter
The Bertschat product has made a dismal winter in the UK bearable. I bought a heated hoodie for my partner who feels the cold and has shoulder pain. The hoodie has been marvellous in keeping her warm AND relieving the shoulder pain. I would recommend.
Heated Socks PRO - Hiking Edition
I purchased Heated Socks PRO - Hiking Edition USB on 2025-12-14 for £159.99. The item arrived promptly and were as described in the sales literature. In fact, as Bertschat could get my exact order to me by the due date they upgraded me to the next quality up. The quality of the socks is good and they look robust but only been using them for 6 weeks.
I have used the socks on 8 rides during January/February in North East England, near Newcastle upon Tyne – totalling about 16 h. This has been achieved on one charge and there is still sone charge left in the batteries. It hasn’t been really cold – in the range 2 – 8 °C (avg 5 °C) say and I have used the Low setting but I’m really impressed. On the coldest rides 2/3 °C my feet were nice and toasty even after 2 h. Normally I would be starting to suffer.
In summary, quite pricey, but good quality, and they deliver on the promise of warm feet. I can now cycle for extended periods of cold weather. What next – heated gloves?
Christmas gift for my husband
Christmas gift for my husband. Bought from Bertschat rather than a competitor as I wanted to deal with a UK based Customer Service in the event of any issues.
Good product and excellent customer service received when I needed to exchange for a larger size.
Great store and product
Great web store with easy ordering and fast delivery. Bought a Cooling pro cap and absolutely love it. It is so very comfortable (most caps with hot and itchy after a while) even when wearing for long periods of time in the sunshine.
Customer services were extremely…
Customer services were extremely helpful. It took 3 goes to get the right size gloves!
Good product
Good product, good service
Would definitely recommend
Life changing mittens
Life changing mittens! Incredible quality and work so well. I have Rynauds and having the option to turn on the batteries to heat the gloves when skiing was a complete game-changer. The mittens themselves were so good I barely had to turn on the heat, but stuck on a chair lift at -12 they really came into their own! I’ve also worn them cycling here in the UK when it’s really cold. I ordered 2 sizes as I wasn’t sure which would be best, delivery was quick and it was easy to return the second pair.
Easy returns procedure helps end up…
Easy returns procedure helps end up with the right product. I love my leather heated gloves; they look elegant and are functional. The heated inner gloves I bought too seem good, but I had to buy bigger outer gloves to fit over them, so a little more cumbersome. More research into getting heated inner gloves thinner?
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