BERTSCHAT® (UK) Anmeldelser 

Easy returns procedure helps end up with the right product. I love my leather heated gloves; they look elegant and are functional. The heated inner gloves I bought too seem good, but I had to buy bigger outer gloves to fit over them, so a little more cumbersome. More research into getting heated inner gloves thinner?

I bought a heated vest for wearing to watch my son play rugby in the winter months. After months of freezing on the sideline I am now warm and toasty and its truly a game-changer!
It wasn't one of the cheapest I'd seen but definitely worth the money.

I bought one of their heated cushions. It arrived quickly but the extra battery was not the power I purchased (a lower one). After contacting them I was asked to return the incorrect battery via my local Asda store & they would send the right one. I explained that the nearest Asda to me would involve a 60 mile round trip - not very eco friendly!! I asked if they could just refund the difference (£10) which they did without any problem. I love my “cushion”(it’s really not a cushion, more a mat!) as it rolls up making it very portable & gives nice heat over virtually whole surface. Thinking of getting another.

All products are so good and great service really happy

Excellent customer service. Always very responsive to queries. Their products are high quality and fit for purpose.

Easy to find the right garment, easy to buy, the parcel arrived as expected with full instructions. bought as a gift for my husband - he uses it every day and loves it!

Good advice online. Prompt delivery. Was slightly cynical, would the product deliver what was said so I tried them out and am very happy with my heated gloves.

I have purchased heated socks from Bertschat for both my Son & Daughter who are both competitive Cyclists. My daughter wore hers in Nepal last February where she found them to be one of the most necessary items of clothing she took with her. Bertschat customer service is second to none. They respond very quickly and efficiently. I would always recommend buying from Bertschat.

Problem with batteries for heated gloves. Dealt with very quickly

I bought these gloves for my husband for cycling he loves them, so cosy, I would highly recommend

Great product great customer service

I bought heated gloves for my wife. The ones I ordered were too small, so I sent them back and got the next size. No fuss, no issues and they are absolutely brilliant.

A brilliant buying experience. We purchased a set of the soft leather heated gloves for my elderly father in law who suffers with cold hands. He has big hands being a mechanic so we purchased a size large. He loved the gloves as they were very smart, soft and heated too. However he was unable to get his oversized hands in them! We used the easy return process and asked for a replacement in size XL. Unfortunately the courier lost the gloves so we expected to have difficulty in getting a replacement. However Michiel sorted it out for us, sending a replacement pair immediately. A wonderful experience and a brilliant product too. Thank You all.

Excellent product and customer service. Any queries dealt with very efficiently

very smooth, arrived instantly, keep my husbands raynauds desease hands warm!!

Excellent well made product, kept my feet warm when cycling last weekend… feet are usually like blocks of ice this time of year.

Thoroughly recommend

Felt confident that I had made the right purchase: reliability, quality, and the Bertschat reputation over many years. Shall purchase again from this company - without hesitations.

Hi

We returned gloves because unsure whether they were working correctly.
Michiel dealt with the query brilliantly and swapped them FOC for a different pair that would be better in v cold weather

Special thanks Michiel for your speedy response!

The heated hoodie arrived within 4 days of ordering, upon opening I was surprised by the quality of the product . And found others no where near the same quality