Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience from start to finish. I met Paul in the Stirling branch. I told him I wouldn’t be buying today, just looking and collecting ideas. No problem. I return several weeks later to buy... Se mere
Virksomheden har svaret
We’ve had a great experience, Carol was so professional and helped us to find the best mattress for us. Surely the best money ever spent. High quality mattress and fantastic customer service. Definite... Se mere
Virksomheden har svaret
I went into Bensons beds to purchase a bed for my dad and Simoan who assisted me could not be any more helpful. He had my dad in mind the whole time he went above and beyond to make sure I got the ri... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Bensons For Beds - Stirling750
Skrevet af virksomheden
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktoplysninger
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Storbritannien
- 1786474926
4,8
Fremragende
494 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Setvice
The assistant Autumn, from start to finish,was excellent.
She was very knowledgeable and helped us every step of the way. She was polite and courteous
21. oktober 2025
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that the support provided was excellent! We're so pleased to hear that Autumn provided excellent service from start to finish. I will ensure your comments are passed on.
Thank you for an amazing review – Lauryn at Customer Care 💜
Simon from Bensons knows his products, was very friendly and took his time to ensure I tried the correct beds to make the best decision
Simon who served me was very knowledgeable, friendly and took his time to make sure I was buying the correct mattress. Couldn’t do enough and his customer service was excellent
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that you found our team member knowledgeable and friendly, and that they ensured you found the right mattress. We appreciate your positive feedback on the service you received.
See you soon—we’ll have the kettle on ready❤️
Megan at Customer Care!
Autumn was amazing at finding us a…
Autumn was amazing at finding us a great bed and getting it delivered to us same day. What a great experience and she is awesome.
17. oktober 2025
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that you had a great experience! It's wonderful that we could find you a fantastic bed and deliver it the same day. We appreciate your awesome feedback,
Megan at Customer Care
Simon the Sales Asst at Stirling gave…
Simon the Sales Asst at Stirling gave us excellent advice and he was very knowledgeable on all the ranges available. Thanks to him we were pleasantly surprised on the total cost of our purchase.....he is a credit to your business.
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that you received excellent advice and found our sales team member in Stirling knowledgeable. We appreciate your positive feedback on the pleasant surprise regarding the total cost.
Take care,
Megan at Customer Care
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear you had a great experience in our store and that your bed was delivered on time and is of good quality.
Thank you for your review – Lauryn at Customer Care 💜
Smooth sale
We were approached fairly quickly asking if we needed any help. Advice and information was given. We were then left to browse before being approached again. We asked a question which the employee was able to answer and then we bought the two pillows. Having to complete paperwork and sign it is a bit annoying if you're in a hurry, however, as previous customers this didn't take too long.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're glad you enjoyed your experience with our team's assistance and information. We appreciate your feedback regarding the paperwork. It's good to know that being a returning customer helped expedite the process. Thanks for choosing us—we’re grateful!
Megan at Customer Care
I wasn’t happy about certain…
I wasn’t happy about certain information given to me at sale paid a lot of money filled in a online form regarding my experience and because of it wished to cancel my order but got no response that was a few days ago
13. oktober 2025
Besvarelse fra Bensons For Beds - Stirling750
Thank you for your review Mr McDonald. I’m sorry to hear about the confusion at the time of sale and that you didn’t receive a response to your earlier form.
I can confirm we contacted you today regarding your request and have copied the store team into this email so they can assist further.
Kind regards,
Megan at Customer Care
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that you received good and efficient service, with our staff attentive to your needs. We appreciate your positive feedback, Megan at Customer Care
Excellent customer service from…
Excellent customer service from entering the shop until leaving.
6. oktober 2025
Besvarelse fra Bensons For Beds - Stirling750
We appreciate you taking the time to share your positive experience! We're so glad to hear you received excellent customer service.
Take care,
Megan at Customer Care
Mistakenly bought an ‘Emma’ mattress…
Mistakenly bought an ‘Emma’ mattress ‘online’ (£900.00) less than a year ago. However, back pain issues persisted & after visiting Vets4Pets (next door) decided to just pop in & seek advice as perhaps the mattress being the issue. So I left my wife outside as we had our two Schnauzer puppies with us.
Upon entering the store I was warmly welcomed by Autumn, Simon & Paul & after explaining our situation was invited to bring my wife & the puppies into the store. Amazing, as it can be difficult for dog owners to shop under certain circumstances.
We left the store after purchasing a ‘Sealy Newton’ King size mattress, two deep pillows & two ‘Tempur Cloud Smartcool’ pillows.
Autumn was very knowledgeable & after hearing our issues with back struggles, she had no hesitation in suggesting what turned out to be a complete success both for myself & my wife. Indeed we both left the store with renewed enthusiasm & most of all confidence in what we were buying. (Bearing mind I only popped in to get advice)
The new mattress & pillows were delivered within a week & I must congratulate this company on their high level of customer service, updates regarding delivery, delivery itself was quick & expertly done. New bedding in place & old mattress removed within 15 minutes thanks to the delivery crew.
First class service by everyone at Bensons & a special thank you to Autumn for her kindness, patience & expert knowledge.
Best nights sleep as a result !!
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that you and your wife found the perfect mattress and pillows with our help! We appreciate you sharing your experience and are so glad that our team provided such excellent service. It's great to know you're both sleeping better, Megan at Customer Care
Great staff with attention to detail…
Great staff with attention to detail manager David was extremely helpful for us and we are really happy
7. oktober 2025
Besvarelse fra Bensons For Beds - Stirling750
Thank you for your kind feedback! We’re delighted to hear that David and our team provided such attentive and helpful service.
We’re so happy you’re pleased with your experience!
Best regards,
Megan at Customer Care
Keeping in touch and doing exactly what…
Keeping in touch and doing exactly what they say they are going to do. Service is excellent.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that you had such a positive experience! It's great to know we kept you informed and delivered on our promises. Thank you for your feedback!
Thank you,
Lauryn at Customer Care.
Excellent service - We were well looked after
We were well looked after. Options were explained to us in great detail and we were helped to make the right choice for us. Only gave 4 out of 5 as my partner felt awkward lying on a bed inshore.
6. september 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're glad you felt well-cared for and found our explanations helpful in making your decision. We appreciate your feedback and are sorry your partner felt uneasy during the in-store experience. We will take this onboard.
Thank you for your review Katherine
Besvarelse fra Bensons For Beds - Stirling750
We appreciate your kind words! We are glad our service met your expectations, and we thank you for choosing us.
Take care,
Megan at Customer Care
All good, would recommend.
Went in to try and buy a Simba mattress, came away purchasing the Tempur after trying both. Helpful friendly staff member Maria helped us through the process. Delivery was good, kept informed along the way. Cant fault the service. Mattress just delivered so i'm hoping we get on with it.
28. august 2025
Besvarelse fra Bensons For Beds - Stirling750
We're glad you enjoyed your experience and found our team helpful during your mattress selection. We appreciate your feedback regarding the delivery process. We hope you find the new mattress comfortable, Megan at Customer Care
Overall experience was great although…
Overall experience was great although first price quoted was for incorrect amount of units
28. august 2025
Besvarelse fra Bensons For Beds - Stirling750
We're glad you enjoyed your experience. We apologize for the initial pricing error and appreciate you bringing it to our attention. Thank you for your feedback, Megan at Customer Care
We were simply browsing and after a…
We were simply browsing and after a short while was acknowledged by Autumn in the Stirling Store and we with her help purchase the Bed with the Headboard that suited our needs perfectly , so thank you Autumn and we will be sure to go to Plockton soon !
23. august 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
Thank you so much for your kind words and for choosing to shop with us! It was our pleasure to assist you in finding the perfect bed with headboard. We can't wait to see you in our Plockton store for your next visit. Happy shopping! 🛍️
Our sales person Aurumn was delightful
Our sales person Aurumn was delightful. We told her what we were looking for and she guided us round the store showing us the options that would meet our needs encouraging us to try out the displays. Nothing was a bother to her even when at the last minute I changed the colour option. We love the fact that delivery is only around 2 weeks unlike other stores that were quoting 12 weeks.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're happy to hear that you had such a positive experience! We appreciate you mentioning the assistance you received and that our delivery timeframe met your expectations. Thank you for your feedback, Megan at Customer care
Great service from Carol in the…
Great service from Carol in the Stirling branch.
Very patient and explained the products in great detail. Very knowledgable.
Can’t wait to receive my new mattress next week.
A first class experience all round.
Will certainly recommend to friends and family
16. august 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We appreciate you taking the time to share your experience Mary! We're happy to hear that you received great service and detailed explanations about our products. We look forward to you receiving your new mattress and appreciate your recommendation. Take care, Megan at Customer Care
Mattress purchase
Very happy with the matress we purchased.
Salesperson was very helpful.
Delivery team also very good.
12. august 2025
Uopfordret anmeldelse
Besvarelse fra Bensons For Beds - Stirling750
We're happy you are pleased with your mattress purchase Mark! It's great to hear that our salesperson and delivery team provided excellent service. Thanks for your review, Megan at Customer Care
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