Many businesses will claim to offer “great customer service” and I suppose many do but that is not always the case. In my recent experience with Barton watch bands they not only proved their claim but... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Barton Watch Straps has some of the best watch straps on the market. Not only are they very comfortable, they look amazing, there are tons of varieties and colors, and their prices are affordable. I h... Se mere
Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands. I have now had experience with three bands Barton Bands, all... Se mere
Virksomheden har svaret
I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite S... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop hundreds of watch bands for thousands of watches. Leather, Silicone, Nylon, Canvas, Rubber, NATO Style & Quick Release Watch Straps. Many colors, lengths & widths. Exceptional service & guarantee. Common watchband widths including 16mm, 18mm, 20m...
Kontaktoplysninger
141 Payne Street , 75207, Dallas, USA
- (512) 410-8793
- info@BartonWatchBands.com
- www.bartonwatchbands.com
4,4
Fremragende
281 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality bands and exemplary customer service
The watch bands are great and customer service is exemplary. What company do you know that has a one-year exchange policy (if band was not worn)?
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for showing Barton some love! We take great pride in our bands and also our customer service. We will always stand behind our customer satisfaction guarantee. We are here to assist when you need us. Thanks again!
Great products and excellent customer service!
Top notch customer service, great products, and responsive to inquiries. I love Barton straps, and their customer service is the icing on the cake. Thank you, Barton!
18. marts 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thanks for reaching out! We appreciate the positive words. We love timepieces and bands. We are here to help whenever you need us. Keep an eye on our website and social media for new product announcements. We hope to see you again soon!
I made a mistake in ordering a watch…
I made a mistake in ordering a watch strap. I recognized the mistake a few hours after ordering and emailed customer service. They immediately refunded my money, cancelled my order which allowed me to reorder the watch strap correctly. Very satisfied with the customer service.
18. marts 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to drop us a review. We understand that orders will need to be edited or cancelled from time to time. We are happy to help when you need us. Our top priority is to get you the desired band that will fit your watch correctly. Enjoy your new Barton Watch Band. Thank you for your business.
I needed to exchange a band due to my…
I needed to exchange a band due to my negligence of not sizing my watch before hand.. Joel made this experience 100% easy and great..
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for showing Barton Watch Bands and Joel some love! Joel is a great team member that always puts our customers first. Watch bands can be tricky at times. Every millimeter is important to guarantee a secure connection. We try to make our exchange process super simple. We are pleased to hear you were happy with your experience. Don't hesitate to reach out with any questions. Thank you for supporting Barton Watch Bands.
I’m going to build a Time Machine
I’m going to build a Time Machine! So I can go back and tell my past self not to order from this company. There are lots of better options out there.
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your honest feedback. We would love to make this right. We take great pride in our watch bands, and offer a 100% customer satisfaction guarantee within the first year of purchase. We strive to make a quality band that we can offer our customers at a competitive price. If you have not already, please contact us at customerservice@bartonwatchbands.com
THIS IS FRAUDULENT COMPANY
THIS IS FRAUDULENT COMPANY. I BOUGHT AN LG WASHING MACHINE FROM CONTAINERLIFTCOMPANY.COM BUT THE PAYMENT RECEIPT CAME FROM BARTON WATCH FOR A WATCH. I CONTACTED THIS COMPANY BUT THEY KNOWING THAT THIS IS A FRAUD, STILL CHARGED MY CREDIT CARD !!!! BLOODY THIEVES
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for contacting Barton Watch Bands.
We are a legit company based in Dallas, Texas. We sell watch bands and have been in business for nearly 10 years.
If you believe that you have been a victim of fraudulent activity, please contact us immediately at customerservice@bartonwatchbands.com.
We take fraudulent activity very seriously, and would be eager to assist you with this issue.
Terrible company
Terrible company. Slow support response. Bad business. Slow response on refunds. I would NOT recommend. I would give 0/5 Stars if I could!
2. januar 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for contacting Barton Watch Bands. We are sorry to have disappointed you. This was never out intention. We are a small company based in Texas that stands behind our products and takes pride in our customer service. We would like to resolve this issue and regain your trust. Could you please send a detailed description of the issue you experienced to the address noted below.
customerservice@bartonwatchbands.com
Thank you for considering Barton Watch Bands. We will await your reply.
Great products, Great people!
Great products, but the best customer service I have ever experienced. A strap failed 11 months into the 12 month guarantee. I spoke with an associate on a saturday and a replacement was shipped on monday, no fuss no problem! Also, the company does good community service work in the Texas town where it is located. Great people, great products. Five Star all the way!
8. februar 2025
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to leave us a review. We truly appreciate the kind words. We take great pride in our customer service, and are always here to help. We look forward to seeing you again soon! Thank you for supporting Barton Watch Bands.
Don’t order these from Barton
Don’t order these from Barton . It’s been 2 weeks and they still have not arrived . They use UPS who are terrible. Their customer support is a BOT . Am pretty sure I will get a tax bill when they arrive too based on below. Let’s see.
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for contacting Barton Watch Bands. We appreciate your honest feedback. International orders can take some time to be delivered (2-3 weeks). That said, we are always happy to help with a reshipment if an order goes astray. We can be reached at customerservice@bartonwatchbands.com
Best Strap on the Market
I absolutely love my Barton elite silicone strap for my casio duro. It is the most comfortable strap that I own. Just picked another one up too!
13. november 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for supporting Barton Watch Bands. Our Elite Silicone collection is a fan favorite! We are happy to hear you agree. We will see you again soon!
I love my Barton Bands!
I love my Barton Bands!
I have ordered from Barton 3 or 4 times now, and have had a positive experience each time. The bands are well priced, well made and arrive quickly. Last order I got, I wasn't in love with one of them after putting it on my watch and I reached out to them for an exchange and they swapped it out so quick without me having to do anything but mail back the old one. Great customer service, thank you again Josh for the help. You guys have my business for life.
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your kind words. We were happy to assist you. Enjoy the straps! We are here when you need us.
Best,
Barton Watch Bands
Great customer service
I have ordered several band from Barton and have been really happy with those bands. I recently thought I ordered one thing, and somehow got the wrong size. They shipped my replacement within 24 hours of being made aware of the problem
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your feedback. We take great pride in our Customer Service. I am happy to hear that you noticed that. Enjoy that strap!
Awesome straps
Awesome straps, high quality silicone and fine leather. Customer service is top notch.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for contacting Barton Watch Bands. We are happy to hear that the quality of material we use is up to your standard. We take great pride in our bands and hope to see you again soon!
I love the product and the customer…
I love the product and the customer service is great. All issues resolved in a timely manner. Communication/Response time A+ as well.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for supporting Barton Watch Bands! We love to hear this. We take great pride in the quality of our bands and our customer service. If an issue ever arrises, we are here to help!
All the best,
Barton Watch Bands
They stand by their products
They stand by their products. I got the watch band that I ordered but the color hue was different from the one online. They replaced it with a different band no questions asked. The replacement band had the stainless steel buckle which was didn’t match the case of my watch. This was totally my fault. They went ahead and sent me an extra buckle. I would definitely buy from them again.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to drop us a note. All of our bands come with a 100% customer satisfaction guarantee, within the first year of purchase. We are always happy to help with an exchange or return. Enjoy the strap! We will see you again soon.
Barton Watch Bands
Decent 21mm rubber strap
I have a carbon and titanium watch with white hands and lume with 21mm lug width… damn hard to find 21mm straps of decent quality! Then Barton comes along and does a two tone black/white rubber strap that’s so soft, it’s awesome. My only feedback would be that the strap could be deeper/thicker at the lug area.
1. september 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Hi David,
Thank you for contacting Barton Watch Bands. We are happy to hear you are enjoying our 21mm band. As you may know, the 21mm size is a tad odd but we take great pride in offering a variety of styles and colors in odd lug widths.
Thank you for your support and we hope to see you again soon!
Barton Watch Bands
Don't bother
£57 worth of watch straps arrived to me in UK. I understood that VAT of 20% would be applicable , but no duty payable as under £135 threshold. They obviously didn't declare a customs value, so the shipping agent declared £136 - so I paid a total of £40 in customs fees for £57 of watches. Whilst I appreciate that Barton watches are not liable for customs fees, please at least complete the correct export docs so that the customer only has to pay the correct fees! Would not use again.
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your honest feedback. We apologize for the confusion. International orders can be tricky at times. For reference, the information noted below can be viewed via our official website.
Please also be aware of any duties that may be charged by your home country. These are the responsibility of the customer. In some locations, the local post may also charge a customs processing fee. For example, in the UK Royal Mail charges an £12.00 handling fee for any order over £15.00.
That said, we are always here to help if there was an error on our end.
Thank you for supporting Barton Watch Bands.
Horrible customer service...actually no…
Horrible customer service...actually no customer service even after two emails sent and two voice mails left! They confirmed on 9/18/24 that they took my payment- it's now nine days later and not a word. If Barton is out there reading these reviews my Order is #87613740. Please update or cancel. At this point I can go elsewhere.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for contacting Baton Watch Bands. We are sorry to hear you experienced this issue. We would love to make this right. Our customer service team can be reached at customerservice@bartonwatchbands.com
Thank you for your patience and understanding.
Top notch customer support
Honestly, I had the exact opposite experience to what is mostly mentioned here. Strap came damaged (but otherwise of good quality), so I contacted support - answer came lighting fast, with prompt replacement sent my way (this was allowed to be exchanged with the agent for a refund instead, as the duties are pricy in my country - also resolved record fast). 5/5 stars
11. september 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your kind words. We were happy to assist you. We love working with our international customers and hope to see you again soon!
All the best,
Barton Watch Bands
WARNING: they are uncontactable.
Absolutely total lack of customer service. I have written to them 6 times over the last 14 days with no reply, I've telephoned them from Australia and left voicemails twice. I've even tweeted them from X and they won't respond.
I've had problems with my last two orders. They left a milanese bracelet out from an order and it's been months trying to resolve that one. $49.99 lost. I recently ordered 5 straps in long length and three of them were regular. I have no recourse other than doing a charge back with my bank. They simply do not respond to ANY customer contact. It's not like I haven't tried all reasonable means to contact them.
Until they reassure us that they aren't going to suddenly shut up shop in the middle of the night I would be hesitant to spend any more money with them.
It's a shame because I liked their products, but this utter disdain for their customers is a deal breaker. I'm sorry Barton, it's you and not me.
10. september 2024
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your honest feedback. We are sorry to have let you down. We have been in business for ten years and take great pride in our customer service. That said, we would love to resolve this issue immediately. Please shoot us a message at customerservice@bartonwatchbands.com and we will get this handled in a speedy manner. We have a loyal following from Australia and take our international customers seriously.
Best,
Barton Watch Bands
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.