Barton Watch Bands Anmeldelser 

Many businesses will claim to offer “great customer service” and I suppose many do but that is not always the case. In my recent experience with Barton watch bands they not only proved their claim but far exceeded it. In my case I had inadvertently ordered an extra duplicate watch band resulting in a double charge on my credit card. Once I saw what I had done I reached out to customer service via their email. The response came back within the same day and just like that the problem was taken care of. This is a prime example of “walking the talk” that proves the claim of “great customer service” they offer and so I highly recommend them. 5 star service to say the least.

I waited 5 weeks more than the promised delivery date only to discover they sent me the wrong band. Sent them an email a week ago with photos of what I got and they haven’t bothered to reply . What a disgrace.

Barton Watch Straps has some of the best watch straps on the market. Not only are they very comfortable, they look amazing, there are tons of varieties and colors, and their prices are affordable. I had an issue with a missing order and was able to work it out with Joel from Barton's customer service team. Joel went above and beyond to make sure my issue was resolved in a timely manner. I highly recommend Barton Watch Straps to anyone who's in the market for an amazing and beautiful watch strap. I will definitely be a buying more straps from Barton very soon.

First of all let me tell you that I’m a fan of this brand , but unfortunately in one model didn’t really fit my watch therefor I ask if they could help me and they did !!, they replaced the band so I’m really grateful !! The way they treated me !!!
Ricardo.

I recently ordered several watch straps from Barton to Switzerland. Unfortunately, an error in the customs declaration resulted in unexpected import charges.

I contacted their customer support, and they were extremely professional and helpful. They acknowledged the mistake, apologized, and promptly arranged a refund without any hassle.

Mistakes can happen, but the way a company handles them says a lot. Barton has definitely earned my trust, and I'll happily order from them again. Highly recommended!

I've owned several Barton watch bands. Nice quality and easy to switch out. Their customer service is fast and effective. Highly recommmend.

Excellent service, very reliable.
Good quality.

Absolute dog shit. Don't waste your money.

Customer service was terrific! Quick response and watch band was mailed quickly. One side of band was damaged and they credited me back immediately and said I didn't need to mail the band back to them. Thank you, Barton Watch Bands. I will shop with you again.

The return process is a breeze. I am a returning customer and will be back for sure.

I had a wonderful experience with Barton’s customer service. Felix was incredibly helpful, friendly, and exceptionally quick to respond to all my questions. It’s refreshing to receive this level of attentive and efficient support. My watch band is still on its way, but the customer service experience alone has already left a great impression. Thank you, Felix and Barton!

Always great, high quality products with very fast shipping. Customer service was extremely responsive with one small issue I had, and sent out a replacement band for free, without me even asking! Would highly recommed!

Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands.
I have now had experience with three bands Barton Bands, all top quality. To compliment this quality the customer service was outstanding,
Felix, the representative I dealt with when I ordered the wrong band, could not have been more helpful in getting me where I wanted to be.
Thank you for this refreshing experience.

I placed an order. Their website was confusing. After ordering I received another offer for 25% discount. I didn't realize it was for a 2nd strap. I have been calling and emailing several times to cancel the 2nd strap. There is no way to do this on their website after purchasing. Still no response. They did charge my credit card for both straps. I read reviews before I ordered because I had a worse experience with Helvetnus straps. Certainly don't buy from these people in Switzerland. They will charge you postage of $100+ and $19 processing fee if returned for a $147 strap.

I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite Silicone straps. I purchased one of their FKM navy blue rubber straps, but returned only because I had wanted a darker navy color.

Not only excellent quality, their customer service is top notch!!

I really liked the selection of products to choose from. Also after ordering a watch band, I realized my shipping information was wrong. Customer Service was very quick to respond and correct issue!
Was very happy with all aspects of ordering and customer service experience!

I have purchased multiple bands from Barton. They always deliver an great product for the money. The few times I have had issues, the customer service is always top notch. They're quick to respond and always work to make things right. My first stop when needing a quality strap for my collection.

"Terrible Experience - Stalled for Weeks and Never Shipped"I ordered an 18mm silicone watch band for $29.75. A shipping label was created on July 5th, but the package was never physically handed to the USPS. I reached out to customer service 5 times and left a voicemail. They repeatedly ignored my refund requests and kept telling me to wait indefinitely for an item they never actually sent. I had to bypass them completely and contact PayPal, who investigated the tracking number and instantly forced a full refund under Buyer Protection. Avoid this company—they will take your money and stall instead of shipping your order.

"Update: The package finally arrived! It took longer than expected due to shipping delays, but the White Top Black Bottom Elite Silicone band is excellent quality. Barton’s customer service was very responsive and even offered a replacement. I have reached out to them to repay for the item since I previously received a refund. Great product and helpful team!"