Many businesses will claim to offer “great customer service” and I suppose many do but that is not always the case. In my recent experience with Barton watch bands they not only proved their claim but... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Barton Watch Straps has some of the best watch straps on the market. Not only are they very comfortable, they look amazing, there are tons of varieties and colors, and their prices are affordable. I h... Se mere
Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands. I have now had experience with three bands Barton Bands, all... Se mere
Virksomheden har svaret
I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite S... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop hundreds of watch bands for thousands of watches. Leather, Silicone, Nylon, Canvas, Rubber, NATO Style & Quick Release Watch Straps. Many colors, lengths & widths. Exceptional service & guarantee. Common watchband widths including 16mm, 18mm, 20m...
Kontaktoplysninger
141 Payne Street , 75207, Dallas, USA
- (512) 410-8793
- info@BartonWatchBands.com
- www.bartonwatchbands.com
4,4
Fremragende
281 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SAV tres fiable
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
SAV tres fiable (French)
Very reliable after-sales service (English)
Thank you for taking the time to leave a review. We take a lot of pride in our customer service. I am happy to hear that we were able to assist you in a professional and timely manner. If any other questions come up, we are here to help! Thank you for supporting Barton Watch Bands. We hope to see you again soon.
This is a GREAT company
This is a GREAT company. I ordered the wrong size. They were terrific in their response, shipping a new band out and even allowing my original price, which was lower than the replacement band. I dealt with Felix and I could not have been treated more courteously and professionally. I will be back!
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for supporting Barton Watch Bands. When dealing with millimeters, we understand that an exchange will be needed at times. Happy to hear that Felix was able to get the correct size headed your way in a speedy fashion. Enjoy your new Barton Watch Band!
Excellent product and outstanding…
Excellent product and outstanding customer service. Barton’s watch bands are comfortable, well made, and look fantastic. When I contacted them about receiving an extra watch band by mistake, they thanked me for my honesty and told me to keep it as a gift. That kind of customer care is hard to find. They’ve earned a loyal customer, and I highly recommend them.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your kind words. We were happy to assist you. We hope you enjoy the complimentary watch band. Please let us know if we can assist you with any questions in the future. Thank you for your continued support of Barton Watch Bands. We will see you again soon!
Aside from making the most comfortable…
Aside from making the most comfortable straps for Casio watches at a good price, their customer support is unusually good. Fast answers and very friendly.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for supporting Barton Watch Bands. We are pleased to hear that you enjoy wearing our bands. We strive to make a comfortable yet durable strap. Please let us know if we can assist you with any questions in the future. Thank you for your continued support.
Great customer service
Great customer service. Excellent watch band. Will definitely purchase again. Thank you Barton.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
We truly appreciate the positive review. It sounds like you were very happy with your overall experience with Barton Watch Bands. We are a small company that is based in Dallas, Texas. We love timepieces and straps! Keep an eye on our official website for new product announcements. We hope to see you again soon.
Great service and quality, lenient warranty
I ordered a leather watch band around 1.5 years ago, and was extremely happy with it. The quality and feel is great. I use it on my Garmin Venu3S that I wear everyday.
Recently, the little second leather keeper dropped off the band, due to use.
I contacted support, and after a short deliberation, they decided to extend my 1y warranty and send a new watch band! You need to know that I am in Europe and both the band and shipping for the replacement was free.
What an amazing customer service! I will definitely be back.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to leave a review. I am happy to hear that you were pleased with our customer service team. It sounds like our Barton Watch Band and your Garmin smartwatch have been a great pairing. As you already know, we ship worldwide! We look forward to seeing you again soon. Thank you for your continued support.
Cordura Fabric & Silicone Hybrid Watch Strap
This watch strap is one of several straps that I have purchased from Barton via Amazon. The previous straps were Sailcloth and Leather which look outstanding with my chronograph watches. I purchased this hybrid strap for my Cartier XL Santo Dumont to give me some versatility when it comes to getting wet. My original straps from Cartier are alligator which can't even get damp without ruining them. I love this new strap and it too looks outstanding on my new watch. i did reach out to Barton regarding other products and their customer service was quick and exceptional! Felix got back to my email request in one day. That's incredible now a days! Kudos to Felix and their customer service team. If you're looking for a beautiful, durable, well made, premium watch strap, I would highly recommend Barton. Their turnaround is quick too while others can take up to 6-weeks.
KS
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
We appreciate your kind words. Our customer service team takes great pride in their lightning fast response times. I am happy to hear that Felix was able to assist you. We truly appreciate your continued support. The Cordura & Silicone Hybrid Watch Strap that you reference in the title of your message is a fan favorite. Waterproof and very durable for outdoor conditions. Enjoy the new strap! We are here when you need us.
I guess everyone has their own…
I guess everyone has their own experience (1 star review?) but I have purchased from Barton Watch Bands several times over a couple of years. The items have been of good quality and I have enjoyed wearing them. On the one occasion I experienced a concern about a split on the inside of a band, Felix was quick, kind, and more than accommodating. Five stars in my mind. I will certainly continue to buy from there without hesitation.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Happy to hear that we were able to assist you with this issue. As you may know, all of our watch bands come with a 100% customer satisfaction guarantee within the first year of purchase. Thank you for the support over the years. We look forward to seeing you again soon.
Excellent customer service and products
It's the second time I buy something from Barton Watchbands and I absoloutely love the quality and looks of the materials. I had some minor missteps during the delivery process because I received the wrong order but as soon as the customer service team in charge received my email, they followed up my case until I received the correct one. Very kind people!
I’m happy now with the new looks on my watches!
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for supporting Barton Watch Bands. We strive to offer our loyal customers a quality watch band at a competitive price. We are thrilled to hear that you love the quality of our watch bands. Sorry about the shipping issue. This is rare and should not happen. I am glad to hear that we were able to rectify this issue in a timely manner. We wish you all the best. Enjoy that new look on all of your watches!
Great product, great service.
Ordered the smoke grey cordura & silicone band for the Apple Watch Ultra 2.
Arrived promptly.Very happy with the style and quality. Looks great for casual, the silicone dries quickly so is ideal for swimming and exercise. Recommend!
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to leave a positive review. Our Cordura & Silicone Hybrid Watch Strap was designed for all conditions. We take a lot of pride in this offering. We are pleased to know that you are happy with your selection. For reference, our fulfillment team works very hard to get orders out the door in a timely manner. It's great to hear that our carrier promptly delivered your watch band. Thank you for supporting Barton Watch Bands.
Their customer service is exceptional
Their customer service is exceptional. I had a problem with with a recent order and it was resolved very quickly and to my total satisfaction. I would definitely do business with them again.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Our customer service team loves timepieces and watch bands. More importantly, they love helping our customers. I am glad to hear that your needs were met. Thank you for your business.
Arnaque
Arnaque ! À fuir !
J’ai acheté un bracelet pour une Omega, le 23 avril.
Aucune livraison, lien vers un site qui indique livré il y’a 2 h, aucune mise à jour, pas de tracking UPS, aucun retour du service client.
N’achetez pas !!!
Demande de remboursement, aucun retour…
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Merci d'avoir pris le temps de nous écrire.
Je suis navré d'apprendre que vous avez rencontré un problème lors de la réception de votre commande. Ce genre de situation est rare et ne devrait pas se produire.
Nous vous présentons nos excuses au nom de notre transporteur ; la livraison internationale peut parfois s'avérer complexe.
Cela dit, nous exerçons notre activité depuis plus de dix ans. Nous sommes une petite entreprise passionnée par les montres et les bracelets. Nous ne conserverions jamais le paiement d'une commande qui n'a pas été reçue par le client.
En cas de perte du colis, nous serions ravis de procéder à un nouvel envoi ou, au choix, d'effectuer un remboursement intégral de la commande.
Si vous avez besoin d'une assistance supplémentaire, vous pouvez nous contacter à l'adresse customerservice@bartonwatchbands.com.
Thank you for taking the time to drop us a note.
I am sorry to hear that you experienced an issue with receiveing your order. This is rare and should not happen.
We apologize on behalf of our carrier. International delivery can be tricky at times.
That said, we have been in business for over ten years. We are a small business that loves timepieces and straps. We would never keep payment for an order that was not received by our customer.
If a package goes missing, we would be happy to issue a reshipment or alternatively issue a full refund for the order.
If additional assistance is needed, we can be reached at customerservice@bartonwatchbands.com
Can’t wear a Barton wrist strap
I don’t own a Barton watch band but I would like to. All your customers must be skinny little stick figures with wrists the size of #2 pencils . You’re still in business, very well. What happens when a bigger guy with a bigger wrists wants to own a Barton ? SOL I would dare say . I have a Grand Seiko with a 19 mm width and XL wrists . Not one single wrist band with both length and circumference. Good job Barton !
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to leave us some feedback. I am sorry that things did not work out this time around. For reference, our standard length bands are designed to fit up to an eight inch wrist. This will fit the vast majority of both men and women. When available, our long offerings will fit up to a nine inch wrist. That said, our long offerings are only manufactured in the popular 20mm & 22mm lug width sizes. I will pass your message along to our product development team. They are always looking for ways to expand our collection. Thank you for considering Barton Watch Bands.
Fantastic customer service
Fantastic customer service. Very quick response time, fast and courteous issue resolution. Highly recommend Barton watch straps
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to leave a review. We truly appreciate the kind words. Our customer service team takes a lot of pride in helping our loyal customers. We are happy to hear that you recognize this. If any questions or concerns pop up, we are here to help! Thank you for supporting Barton Watch Bands. We hope to see you again soon.
Terribly slow take around 6 weeks to…
Terribly slow take around 6 weeks to arrive
Buy it elsewhere
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your feedback. We are sorry to hear that it took so long for your order to be delivered. This is extremely rare and should not happen. Orders leave our facility in Dallas, TX within 48 hours. Delivery within the United States typically takes 3-7 days. International orders can take up to 3 weeks. We truly apologize on behalf of our carrier that it took this long to receive your order. Rest assured, we will take the proper actions to prevent a delay like this in the future. Thank you for considering Barton Watch Bands.
Great company ordered the wrong size…
Great company ordered the wrong size bands emailed them and they had the order corrected before it was even shipped. Bands are beautiful and high quality I would highly recommend them to all my family and friends
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your positive review. We understand that sizing mistakes will happen from time to time. I am glad to hear that our customer service team was able to edit your order, prior to shipment. Enjoy those new Barton Watch Bands! Thank you for your business.
Don't be fooled by imitators
Don't be fooled by imitators. I've been a customer for longer than I can remember and have yet to be disappointed in their bands. The quality of workmanship and materials is far better than any other I've come across.
Customer service is great as well. I had an issue with a delivery, by no fault of theirs, and they fixed it right away.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for your continued support. We take great pride in offering a quality watch band at a competitive price. As you may know, we are a small team that is based in Dallas, TX. We love timepieces and straps. Please keep an eye on our website for new product announcements. From what it sounds like, we will definitely be seeing you again soon!
Great service!
I ordered my band and it arrived quite quickly. Once received, I noticed lug size would not going to work. I contacted Felix who worked with me to the find the correct size. Felix was very easy to work with and very professional. He made very easy handling the request. I highly recommend these guys! The customer service was outstanding.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking a moment to leave us a review. In a game of millimeters, we understand that exchanges will be needed from time to time. Felix is the man for it! He knows our collection very well and is always happy to help with an exchange. Enjoy your new Barton Watch Band. Thank you for your business.
Phenomenal quality and even better customer service
Ive been using Barton Watch Bands for a good number of years. They hold up phenomenally and fit correct. I have a bit of an odd duck with a 23mm band and they look great on my Citizen. The only thing better than the quality is the customer service. I sent an email on some new bands on Sunday, and by Monday evening I had a call from them (after a few great emails) that they had the band I was looking for and helped me out huge. Anyone reading this, sure you can grab the bands at various online retailers but this is a real place with ACTUAL people who you can speak to. And they are super nice and helpful. I cant reccomend Barton Watch Bands enough and I wouldnt settle for less. Dont cheap out on the thing that holds your expensive timepiece.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Wow! We appreciate your endorsement. I am thrilled to hear that we were able to supply you with the desired 23mm strap. As we all know, the 23mm size is a tad odd. Our customer service team truly takes pride in their work. We are happy to hear that you clearly noticed that. Thank you for the support over the years. We are here when you need us.
Poor experience with shipping
Poor experience with shipping. Had to pay twice as they dont cover full shipping but charge premium for it.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Barton Watch Bands
Thank you for taking the time to leave us some feedback. We are sorry to hear about the shipping issue. Please be aware of any duties that may be charged by your home country. These are the responsibility of the customer. That said, if you were charged twice for the basic shipping cost, please reach out to us. We would be happy to resolve this issue in a timely manner. We can be reached at info@bartonwatchbands.com
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