Barton Watch Bands Anmeldelser 

281
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Many businesses will claim to offer “great customer service” and I suppose many do but that is not always the case. In my recent experience with Barton watch bands they not only proved their claim but... Se mere

Bedømt til 5 ud af 5 stjerner

Barton Watch Straps has some of the best watch straps on the market. Not only are they very comfortable, they look amazing, there are tons of varieties and colors, and their prices are affordable. I h... Se mere

Bedømt til 5 ud af 5 stjerner

Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands. I have now had experience with three bands Barton Bands, all... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite S... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Urproducent

Skrevet af virksomheden

Shop hundreds of watch bands for thousands of watches. Leather, Silicone, Nylon, Canvas, Rubber, NATO Style & Quick Release Watch Straps. Many colors, lengths & widths. Exceptional service & guarantee. Common watchband widths including 16mm, 18mm, 20m...


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

281 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(281)

46 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

What a great company

What a great company. Love their bands and Josh provided awesome customer service. I will always get my watch bands here!

17. april 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Thank you for your honest review. We truly appreciate the kind words. Enjoy your new Barton Watch Bands. We hope to see you again soon!

All the best,
Barton Watch Bands

Bedømt til 5 ud af 5 stjerner

Awesome service

Awesome service. My chat with Josh solved my problem, and I appreciate his promptness and follow-through👍

12. april 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Thank you for your honest review. We are very pleased that you are satisfied with our service. Please reach out to us with any questions you may have. We are always here to help! Thank you for supporting Barton Watch Bands.

Best,
Barton Watch Bands

Bedømt til 1 ud af 5 stjerner

I think I’m yet another scammed buyer

I think I’m yet another scammed buyer. Look below at the number of complaints. No delivery. Contact with the company results in an automated connection to UPS with no delivery date available

12. april 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Chris,

We sincerely apologize for the disappointing experience you've had with Barton Watch Bands in the past. There’s no excuse for the neglect or lack of communication you experienced, and we vow to do better. We are certainly not a scam, just a small but rapidly growing business that was overwhelmed with a large volume of orders.

We follow up with each and every customer who has a complaint or missing order. If you've read a complaint here, we've addressed it. We are making some big changes in our customer service department and warehouse to make sure we serve you better, as you deserve.

If there is still anything we can do to follow up on your issue, please send us a message at customerservice@bartonwatchbands.com so we can resolve it.

We value you as a customer and look forward to winning back your trust and your business.

Cory
Barton Watch Bands

Bedømt til 5 ud af 5 stjerner

Fantastic Service and Product

I have had a Barton silicon strap on my watch for the last 6-7 years. It has been awesome but the buckle pin broke last night so I need to order another one.
I used the chat function on their website initially but was asked to provide my phone number by the public relations rep. I was contacted promptly and all of my questions/concerns were answered.
Josh was very positive, quick to answer questions, provide solutions, and was awesome to work with. It was refreshing to work with him and I hope Barton Watch Brands knows what a great asset he is to their brand.
I am ordering two replacement bands today.....great product and great service. Thank you!!!

7. april 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Thank you for your honest review. We are happy to hear that you are pleased with your Barton Watch Bands and experience. We are here to help anytime you need us. Thank you for supporting Barton Watch Bands.

All the best,
Barton Watch Bands

Bedømt til 5 ud af 5 stjerner

Barton Watch Bands is an exceptional…

Barton Watch Bands is an exceptional quality driven and customer focused company. It's my go-to when looking for any watch bands. Josh was a terrific customer relations contact - very positive, quick responses to multiple inquiries, great ambassador of the product, totally responsible for the purchase. Kudos to Josh and to Barton Watch Bands!

6. april 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great service, good rubber straps…

Barton provided excellent customer service. I had a query that they responded to immediately and resolved perfectly. Great service!

I ordered a couple of rubber straps and a couple of fabric straps.

The rubber straps are really good quality and I was very impressed at this price point. One is for an Apple Watch, the other to wear with a few different watches. The quality does not look out of place when paired with a luxury watch.

The quality of the fabric straps is not as good, feels and looks cheap, in fairness it is a 25 dollar strap. The material is quite stiff and it just looks like a strap for 50 dollar watch and not to be paired with anything decent.

In summary, the rubber straps are good, the fabric straps not so good.

4. april 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Andrew,

Thanks for your comments, we really value them and use them to improve what we do. If there is anything we can do to follow up on an outstanding issue, please send us a message at customerservice@bartonwatchbands.com so we can resolve it.

We hope you visit our site again soon and check out the new items we offer in the future.

Cory
Barton Watch Bands

Bedømt til 5 ud af 5 stjerner

Example of what customer service should be like

First of all, I talked to a live human being, Josh. Seriously the best customer service experience I’ve had in maybe two or three decades. Maybe even ever. He was extremely polite and courteous. If the rest of the company is anything like Josh, it’s a hell of a company.

2. april 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Thank you for the honest review. We truly appreciate the positive feedback. We will continue to strive for great customer service. Thank you for supporting Barton Watch Bands. We hope to see you again soon!

Best,
Barton Watch Bands

Bedømt til 5 ud af 5 stjerner

Great product and quick shipping

Strap arrived quickly considering coming from US and without any extra charges. Looks and feels great.

3. april 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Thank you for your honest review. I am happy to hear your international Barton Watch Bands order arrived in a timely manner. Enjoy the new strap! We hope to see you again soon.

Best,
Barton Watch Bands

Bedømt til 5 ud af 5 stjerner

Great Products From a Good Company

I’ve purchased three replacement bands from Barton and I couldn’t be more pleased. The quality of their product (especially for the price) combined with a prompt delivery has been great. I’m aware that they did have an internal challenge(s) due to their rapid growth. However, from my experience they’ve been resolved . Great products from a good company. Steve K.

15. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent from start to finish

Excellent from start to finish, one small problem with currency USD To GBP, immediately solved A/c credited, very satisfied with both orders, the finish and general appearance are spot on, complementary comments

30. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scammers one and all usual response of…

Scammers one and all usual response of lack of stock lost,back order, we will walk your order through personaly, have received nothing placed order in December last year now March 14th have reported site to Google hopefully they will take down 👎👎👎👎 website saving others from this ever increasing problem of Scammer Sites they even went to the trouble of setting up a fake review pages. DO Not purchase anything from this site

14. marts 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Wendell. Barton Watch Bands is not a scam. It's a real company, with real people who work here, in Dallas, TX. If we say an item is out of stock, that's probably because it is. We've gotten quite busy.

I'm sorry if something went wrong with your order, and if you've waited this long, it's certainly not typical. We will happily work to make it right. Please send us a message to customerservice@bartonwatchbands.com and we will resolve your issue or chase down your order.

Please be patient with a small but quickly growing company as we work to handle an unprecedented load of orders.

Cory
Barton Watch Bands

Bedømt til 1 ud af 5 stjerner

I ordered watch band straps on December…

I ordered watch band straps on December 23, 2022. I have reached out numerous times, and been told occasionally that they are on the way. Yet, as of February19th2023, I have yet to receive my order.

19. februar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Jim,

We sincerely apologize for the disappointing experience you've had with Barton Watch Bands and our failure to meet your expectations. As a small but rapidly growing business, we've been challenged by an unprecedented volume of orders. This caused delays in the ways we serve our customers, and we regret that.

If there is anything we can do to follow up on your issue, please send us a message at customerservice@bartonwatchbands.com so we can resolve it.

We're sorry this demanded more of your patience than expected, and are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business.

Cory
Barton Watch Bands

Bedømt til 1 ud af 5 stjerner

I ordered a watch band and paid the 35…

I ordered a watch band and paid the 35 dollars. I received an email saying your shipment has been sent the next day. two weeks went by and still no watch band. I went to Bartons website and checked the tracking. The company's website said the band had been delivered but when I put the tracking number in to the USPS tracking website it said label created but not yet shipped. the next day I received an email from Barton saying my shipment had been delayed due to new computers. I reached out and told them I had not received the band and wanted a refund and not to worry about the order because I had already bought and received another from a different company. the rep Cory said you want a refund for a band that has been delivered? I explained and he did not respond. I emailed again the next day and he apologized and said no problem I would get a refund. long story short they never gave me the refund and sent a band out much later. also you can not get a human on the phone. NEVER BUY FROM BARTON

3. februar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Max,

While I am sorry that you've had a frustrating delay with your order, we sent the refund immediately upon request. I'm not sure why your card has not received it, but I did send you a follow up email today. Bottom line, we are working toward your complete satisfaction and will resolve this as soon as we can.

Cory
Barton Watch Bands

Bedømt til 1 ud af 5 stjerner

So many things are wrong here

So many things are wrong here. No matter what you send them for problems you get the same email back about software issues and your product is coming even if that's not what your writing them about. Second I ordered a weathered looking watch band but what I received was a regular looking watch band and the pins were too short. The box said weathered band and it was the right size for my watch but that's not what I received. At this point I can not recommend this company. Buy elsewhere.

11. februar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Keith,

We sincerely apologize for the disappointing experience you've had with Barton Watch Bands and our failure to meet your expectations. As a small but rapidly growing business, we've been challenged by an unprecedented volume of orders. This caused delays in the ways we serve our customers, and we regret that.

We're sorry this demanded more of your patience than expected, and are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business.

Cory
Barton Watch Bands

Bedømt til 1 ud af 5 stjerner

Customer service doesnt exist

Ordered a new band as a gift, website has not provided any information other than an order number, they are good at taking money. Absolutely ZERO CUSTOMER SERVIC. Phone calls go ignored as do emails and forget live agent service from the website, wish there was a -10 star, DO NOT buy from Barton Watch Bands unles you want to throw money into a black hole

27. januar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi John,

We sincerely apologize for the disappointing experience you've had with Barton Watch Bands and our failure to meet your expectations. As a small but rapidly growing business, we've been challenged by an unprecedented volume of orders. This caused delays in the ways we serve our customers, and we regret that.

We're sorry this demanded more of your patience than expected, and are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business.

Cory
Barton Watch Bands

Bedømt til 3 ud af 5 stjerner

Have not received my order

Have not received my order.
Order #87483982
My order took ages so Barton refunded me for the strap and it arrived a couple weeks after.
Nice looking strap. I originally wanted it for my Casio GWG 1000 but when the strap took longer to arrive than expected I got a black GWG 1000 strap to replace my green one and it fits perfectly so I’ve yet to try on the Barton strap. Thanks for the refund.

16. januar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Courtney,

It looks like even though your order is still on its way, we refunded you due to late shipping. Let us know if there is anything else we can do at customerservice@bartonwatchbands.com.

Cory
Barton Watch Bands

Bedømt til 1 ud af 5 stjerner

Scam company

Scam company. I ordered a watch band, and it was never shipped. I tried calling and emailing never got a response. Ended up going to my credit card company to get my money back. Avoid. This scam company!

31. januar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Dave,

We are not a scam, I assure you. We're a real shop with a bunch of people working hard here in Dallas, TX. We've just fallen behind.

We sincerely apologize for the disappointing experience you've had with Barton Watch Bands and our failure to meet your expectations. As a small but rapidly growing business, we've been challenged by an unprecedented volume of orders. This caused delays in the ways we serve our customers, and we regret that.

We're sorry this demanded more of your patience than expected, and are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business.

Cory
Barton Watch Bands

Bedømt til 4 ud af 5 stjerner

I wish I have read the reviews here first

I ordered a watch band at a discounted price from them just after the New Year. A week after, I did send them email asking for updates and why it wasn't shipped yet. A staff named Sam answered my email 2 days after saying they were overwhelmed with the orders and said they will be sending my order very soon. The "very soon" took 3 more weeks after I sent them another follow-up as to why it's still on "prepared" status. This time, nobody replied but just received a shipment email from UPS saying the order is on the way. Now, it's been 10days since that email, and the item just departed from Fontana, TX. All along I was thinking the item was just in Australia. I wished I read the reviews here first before I ordered.

Update:

After I have made this review and did order a couple of bands again from them, I find that the response and shipping time was a bit faster, thus making me update this review. Moreover, they are giving out lots of promo codes you can avail to, so it's a plus thing as well. Looking forward to more orders from them

30. januar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi John,

We sincerely apologize for the disappointing experience you've had with Barton Watch Bands and our failure to meet your expectations. As a small but rapidly growing business, we've been challenged by an unprecedented volume of orders. This caused delays in the ways we serve our customers, and we regret that.

We're sorry this demanded more of your patience than expected, and are making new strides to improve with speedier, more attentive service. We value you as a customer and look forward to winning back your trust and your business.

Cory
Barton Watch Bands

Bedømt til 1 ud af 5 stjerner

Pretty sure this place is a scam

Pretty sure this place is a scam. They most frequently on social media (about once a day) and their comments are filled with people not receiving their orders. I got some bogus dm from someone saying they would take care of it but they haven’t. This is a company that is 100% fake and if you order from them you will never get what you ordered.

1. januar 2023
Uopfordret anmeldelse
Barton Watch Bands-logo

Besvarelse fra Barton Watch Bands

Hi Jamie, I assure you that we are real and not a scam! Real people working in a small shop in Dallas, TX. I've worked in the assembly, shipping and customer service departments here.

We sincerely apologize for the disappointing experience. As a small but rapidly growing business, we've been challenged by an unprecedented volume of orders. This caused delays in the ways we serve our customers, and we regret that.

We value you as a customer and look forward to winning back your trust and your business.

Cory
Barton Watch Bands

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere