My Motor vehicle claim (BAR53575c) has been ongoing for over 4 years now!! And it is almost impossible to get through to someone about my claim as and when I ask them via email for an update I don... Se mere
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Se, hvad kunderne siger
Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Se mere
Virksomheden har svaret
VERY HELLPFUL AND GO OUT OF THEIR WAY TOM RETRIEVE IMPORTANT DOCUMENTS THAT NO LONGER EXIST IN MY POCESSIION. ALWAYS PHOONE UP OR KEEEP YOU UP TO DATE REGULARLY. KYLE JORDEN IS VERY ON THE BALL & EXT... Se mere
Virksomheden har svaret
We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.
Kontaktoplysninger
Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Storbritannien
- 0161 200 9960
- info@baringslaw.com
- www.baringslaw.com
3,9
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After a very long time and many forms…
After a very long time and many forms and emails answered Barings Law decided not to pursue the case! Feel like I have been conned!
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Keith,
I am sorry to hear that you are unhappy with the outcome of your claim.
I understand your frustration that you have spent your time completing forms and responding to our emails. However, our team pursue every avenue possible with our claims to try and find a successful route, however sometimes this is not is not always possible and we do not take the decision to close a claim lightly.
As per your agreement, there is no financial cost to yourself for our services, I hope that can offer some reassurance.
If you wish to discuss this further, our team are available to contact by calling 0161 200 9960.
Kind regards,
Jessica Howkins
Besvarelse fra Barings Law
Hi Rick,
Thank you for leaving us five stars.
It's great to hear you feel reassured with us.
If you require further assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
No real issue this far
No real issue this far, taking longer than I was initially told though
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Andy,
I'm sorry to hear that your claim is taking longer than expected. Unfortunately, we cannot guarantee timeframes for outcomes in the legal sector but I would like to reassure you that we are working diligently on your case.
If you wish to find out more about the status of your claim and the work we have done so far, you can call our team on 0161 200 9960.
Kind regards,
Jessica Howkins
Prompt reply to the point
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi,
Thank you for your review, it's great to hear you are happy with our service.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
A quick response with the information I…
A quick response with the information I requested.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Andy,
Thank you for your great review. It's wonderful to know you are happy with the service you received from our team.
If you require any further assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Professional acknowledgment and courteous communication
Barings Law contacted me regarding a potential data misuse matter. After a period without updates, I raised a formal complaint to seek clarification.
My complaint was acknowledged promptly by Jamila and handled professionally, and the matter has now been escalated internally for review. Communication at this stage has been polite and responsive.
I am awaiting a substantive update, but I appreciate the courteous and timely acknowledgment once the issue was formally raised.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Jerome,
Thank you for your kind feedback regarding the service you have received from Jamila.
I am sorry to hear you had to raise a complaint with us but I am pleased to hear that you are satisfied with how it has been handled.
I will chase the team for you to provide you with a more substantial update. Alternatively, our team can be contacted by calling 0161 200 9960.
Kind regards,
Jessica Howkins
Happy with response
Happy that a large organisation did respond promptly and with answers required.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Roger,
Thank you for your lovely feedback regarding the service you have received from our firm.
I am pleased to hear that you have had your queries responded to.
If you require further assistance from us, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Marinela helping me about the visa is…
Marinela helping me about the visa is the best solicitor ,I’m happy for that ,thanks all🙌
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Tonin,
Thank you for your wonderful review regarding the assistance you have been receiving from Marinela regarding your immigration case.
I wish you all the luck for a successful outcome.
Kind regards,
Jessica Howkins
So far I have been in regular contact…
So far I have been in regular contact with Barings Law and they are keeping me updated every step of the way. There is still a way to go but I have every faith in Barings law that they will give me a satisfactory outcome
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Robert,
Thank you for your great review. I am pleased to hear you are happy with the service you are receiving from our team.
We will keep you updated as your case progresses and we will be on hand to help answer any questions you may have.
Kind regards,
Jessica Howkins
It blows my mind that this is even a…
It blows my mind that this is even a real law firm. I regret the day I picked up the phone to the agents that put me in touch with these clowns.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi,
I am sorry to hear that you are unhappy with the service you have received from our firm.
Unfortunately, without your details I am unable to locate your file to look into your complaint properly. I have therefore sent a Trustpilot information request to you - if you could please respond within the timeframe given, I will look into this for you and ensure that a member of our team contacts you to come to a resolution with you.
Alternatively, you can contact our team by calling 0161 200 9960, or you can email info@baringslaw.com. Our office will be closed on Christmas Day, Boxing Day and New Years Day, but otherwise we will be open for someone to answer you.
Kind regards,
Jessica Howkins
Great communications help both myself…
Great communications help both myself and my wife all of the way
Would definitely use again if I was required to .
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Mark,
Thank you for your wonderful review. I am pleased to hear that both you and your wife are happy with the service you have received.
If you ever require anything from us in the future, please do not hesitate to contact us. Our team will be more than happy to help.
Kind regards,
Jessica Howkins
Besvarelse fra Barings Law
Hi Gerard,
Thank you for leaving us a positive review regarding your service. I am delighted to hear that you are happy with the response given to your query.
If you require any further assistance from us, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Besvarelse fra Barings Law
Hi Bryan,
Thank you for leaving us a great review regarding the service you received from our team.
If you require any further assistance in the future, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Avoid this firm – repeated errors, zero accountability, and an appalling service experience
My experience with Barings Law has been one of the most exhausting and unprofessional interactions I have ever had with any legal service.
I instructed them to pursue an affordability complaint and two commission claims, and over several years I encountered the same serious issues over and over again:
1. Critical mistakes in handling my case
Barings Law submitted my affordability complaint without the bank statements that were essential evidence.
This omission meant my complaint was immediately rejected by the lender, causing me to lose the opportunity for financial redress.
A year later, Barings Law reviewed my bank statements and confirmed in writing that the finance was unaffordable – evidence they already had but failed to use when it mattered.
2. Contradictory information & moving goalposts
Throughout the process I received:
• Conflicting explanations about the status of my claims
• Different versions of what fees I would or wouldn’t be charged
• Repeated backtracking after I challenged them
• Miscommunication about how many active cases I even had
This clearly shows poor internal communication and a lack of control over client files.
3. Delays with no justification
I experienced:
• No meaningful updates unless I chased them
• Weeks between replies
• Promised letters that never arrived
• Case inactivity for months at a time
Their service was consistently slow, disorganised and dismissive.
4. Failure to take responsibility
Every time I raised legitimate concerns, the response was:
• deflection,
• procedural excuses,
• and zero accountability.
Even after formally complaining, nothing improved. The same issues continued for months afterwards.
5. Ultimately forced to withdraw all my claims
Due to repeated errors, contradictory information, and no confidence that my cases were being handled competently, I instructed Barings Law to close all files.
Their errors in submitting my affordability claims has caused a lost opportunity of around £6,000, which I am pursuing through the appropriate regulatory and legal channels.
If you are experiencing similar issues:
I strongly encourage you to:
* Raise a formal complaint in writing directly with Barings Law
They must respond within the timelines set out in their complaints policy. For me this deadline was missed.
* Escalate to the Legal Ombudsman
If they miss deadlines, fail to resolve the issue, or provide a poor service, the Legal Ombudsman can investigate and award compensation.
* Report patterns of behaviour to the SRA
If your experience reflects a wider issue, the SRA need to know.
Barings Law repeatedly hide behind being a ‘high-volume claims firm,’ yet rely on inexperienced, non-legally-trained staff whose contractual, inconsistent handling of cases shows they are not equipped to manage claims competently.
When Barings Law submitted my affordability claim, they failed to request or include my bank statements — treating essential evidence as ‘non-essential’ and relying solely on the lender’s own information — an error so basic it undermines their entire credibility; only in 2024 did they suddenly start requesting bank statements and open-banking data, something any competent firm would have known was fundamental from day one, yet they dismissed their failure as mere ‘procedure’. In my opinion this was negligent once a lender has dismissed the claim. It’s impossible to resubmit it. Barings Law incompetence is 100% responsible for my missed opportunity.
In addition, there is now absolutely no need to use any claims company for car-finance commission claims — unlike in 2021 when I submitted mine. Consumers can now submit these claims directly to their lender through the publicly available Martin Lewis MoneySavingExpert guidance and avoid paying Barings Law a single penny.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Laura,
First and foremost, I would like to sincerely apologise for the experience you have had with our firm and the inconvenience it has caused you.
I have submitted an information request to you via Trustpilot. This will help me identify you in order to find your claim - once done, I will escalate this matter to our complaints department for review and see that this is looked into accordingly.
Your experience with us is not what we aim to uphold here at Barings Law. I can assure you that this will be investigated once I obtain further information from yourself.
Alternatively, you can contact our team by calling 0161 200 9960 and one of our customer service team will be able to help support you.
I would like to apologise once again on behalf of our firm.
Kind regards,
Jessica Howkins
Very good at listening and clear…
Very good at listening and clear explanation towards my case, I was feeling better about bearings laws after speaking to kyle, honestly I was feeling to give up on this case before talking to kyle,
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Edgerton,
Thank you for your wonderful review regarding the service you received from Kyle.
It is great news to hear he was able to put your mind at ease regarding your claim.
If you require any further support from us at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
My call was answered promptly and dealt…
My call was answered promptly and dealt with quickly and professionally .
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Anthony,
Thank you for your lovely review.
It's great to hear you are happy with the service you received from our team.
If you require anything else, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Excellent service
Jac was very interested, pleasant and helpful and did exactly what he promised to do.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Linda,
Thank you for your kind review regarding the service you received from Jack. It's great to hear he was able to help you.
If you require any further assistance from us at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Efficient service
You understood what I was trying to achieve and gave the necessary help.
Also I appreciated your follow up email, confirming that the documents had been received.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Helen,
Thank you for such a lovely review, it's great to know you are so happy with our service.
If you ever require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Professional attitude.
I had an ongoing issue regarding bank statements that I had previously submitted. I spoke to Jack Houghton who sorted out the issue within 15 minutes of my telephone conversation with him. Jack was very professional and courteous, which put me at ease. I asked Jack via email to confirm that everything was in place which he confirmed within minutes.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi Paul,
Thank you for leaving us such a fantastic review regarding the service you received from our agent, Jack.
It is always a pleasure to hear our clients are happy and at ease with us.
Should you require any further assistance at any time, please do not hesitate to reach out to us. We will be happy to help.
Kind regards,
Jessica Howkins
Helpful service so far
Helpful service so far, from Jamila Nelson.
We will see how things proceed in the Google and Microsoft data breach claim.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Barings Law
Hi,
Thank you for leaving a great review regarding the service you received from Jamila.
We will continue to update you with your case and if you have any questions about the progress at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
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