Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a sun shade for our push chair for holiday back on the 14th May, site stated delivery within 2-3 working days. No sun screen has arrived, and we have now had to get a cheap one from Amazon... Se mere
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Se mere
Virksomheden har svaret
We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Kontaktoplysninger
Storbritannien
- +447784932512
- Hello@bambinista.com
- www.bambinista.com
4,3
Fremragende
208 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Superb experience
Great service from Susan from start to finish! I've purchased a beautiful teddy bear for my nephew with international delivery to Spain. To unsurprised, only 3 short days later and the eddy bear arrived in Spain:) highly recommend Bambinista both for great quality and great customer care. Thanks again!
1. marts 2021
Besvarelse fra BAMBINISTA
Thank YOU so much for the lovely review Lucja! So happy we were able to get you the exact bear you wanted for your nephew, I am sure he will love it!
And thank you for supporting my small business.
Susan
Bambinista Founder
Besvarelse fra BAMBINISTA
Thanks for taking the time to leave a nice review Olwen!
Susan
Bambinista Founder
Excellent quality good delivery
The leggings arrived in good time and were a beautiful quality, my grand daughter in law was very pleased with them,
6. februar 2021
Besvarelse fra BAMBINISTA
Hi Margaret.
Thank you for the kind review. It makes me happy to have happy customers!
Susan
Bambinista Founder
Amazing
Such an amazing company! The founder and ceo Susan is such a nice woman to deal with and I will definitely purchase from there website again! Pleasure doing business
9. januar 2021
Besvarelse fra BAMBINISTA
Thanks Matthew! You too... It's lovely having such nice customers!
Susan
Fantastic service going above and beyond!
Fantastic service provided by Susan and the Bambinista team. They went above and beyond to make sure we got our pram. Communication was super impressive taking into account I live in Hong Kong, I highly recommend you use their services!
8. januar 2021
Besvarelse fra BAMBINISTA
Thanks Greg. Customers like you are an absolute pleasure so I'm very happy we could help get you what you wanted, even in Hong Kong!
Susan
Bambinista Founder
Great service
7. januar 2021
Besvarelse fra BAMBINISTA
Thank you so much for your review Alison! Great service is super important to us!
Susan
Bambinista Founder
Besvarelse fra BAMBINISTA
Hi Catherine
Thanks for your review. I see your order arrived a couple of days ago, sorry for the delay, the postal service is a bit overloaded at the mo with national lockdown. Hope your little one enjoys their order! :-)
Susan
Amazing service
Susan was amazing! I had ordered the wrong pram adapter and within moments I received and email reassuring me about my purchase, then a follow up call in regards if I wanted to exchange for the adapter I needed.
Thank you once again Bambinista.
6. januar 2021
Besvarelse fra BAMBINISTA
Anytime Nav! You are most welcome! :-)
Susan
Bambinista Founder
Brilliant website with excellent…
Brilliant website with excellent customer service . Would not hesitate to recommend and look forward to using again
4. januar 2021
Uopfordret anmeldelse
I explain because i orderd wellies 1…
I explain because i orderd wellies 1 december for christmas and they stil not come ordernr 9662 i did send you so many emails also call you but never got a answer so verry bad!!!
19. december 2020
Besvarelse fra BAMBINISTA
Hi
Your order was dispatched less than 24hrs after placed it, and unfortunately was delayed / lost en route. We have experienced a couple of issues with orders to Netherlands as the postal service there is a bit delayed.
We refunded you for your order.
Apologies for the disappointment.
Susan
Besvarelse fra BAMBINISTA
Thanks Charles. Appreciate you taking the time to leave a review. Great choice of product, I'm sure the receiver will have many fun hours playing with it.
Susan
Bambinista Founder
Excellent fast delivery would highly…
Excellent fast delivery would highly recommend!
5. december 2020
Besvarelse fra BAMBINISTA
Thank you so much for the lovely review E.J. So happy you were happy!
Susan
Bambinista Founder
Excellent service
Prompt delivery, nicely packaged and good quality. I would highly recommend this company.
4. december 2020
Besvarelse fra BAMBINISTA
Aw... thanks so much! So kind of you to say and thank you for taking the time to leave a review and supporting my small family business!
Kind regards
Susan
Besvarelse fra BAMBINISTA
Thank you so much Kirsty. We do try. :-)
Kind regards
Susan
Bambinista Founder
Besvarelse fra BAMBINISTA
Thanks Wendy, appreciate the kind review.
Susan
Bambinista Founder
Besvarelse fra BAMBINISTA
Hi Charlie,
Thank you SO MUCH for writing a review! Really appreciate it. And thanks for supporting a small family business!
Kind regards
Susan
Bambinista Founder
Arrived really fast and was happy with…
Arrived really fast and was happy with item brought
14. november 2020
Besvarelse fra BAMBINISTA
Hi Nicola,
Really appreciate your review, thank you so much!
Kind regards
Susan
Bambinista Founder
No return label or instructions added
No return label or instructions added. I ordered wrong size and emailed the company to ask how to return and no response
9. november 2020
Besvarelse fra BAMBINISTA
Hi Jenny
Thank you for your review.
Apologies for missing your email sent last week. Unfortunately due to Coronavirus, all my staff are on Furlough and I am running the entire business on my own, and also trying to work from home whilst looking after my toddler. No excuse for not replying to you email however, but we are in some very challanging times!
We do pay for returns of any products that are faulty / damaged, but unfortunately we don't offer free returns for incorrect orders or if a customer changes their mind as this is extreamly expensive and as a small business, I am not able to offer this service.
Thank you for shopping small and supporting my business.
Stay safe.
Regards
Susan
Bambinista Founder (and everything else at the moment) ;-)
Still waiting on the big item but the…
Still waiting on the big item but the bath book came very quickly and easy to order
7. november 2020
Besvarelse fra BAMBINISTA
Thank you so much for your lovely review. We're so happy that you are happy! Thanks for supporting a small business too!
Susan
Bambinista Founder
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.