Balsam Hill are very incompetent. They can’t even advise prospective customers if delivery is included. One says yes it’s free of charge. Another says no it’s £11.99. A huge chain of emails later and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Firstly, the tree arrived on time, excellently packaged, professional couriered. The directions were clear -we put it together seamlessly. So we have it stored in one of the wardrobes & will see how... Se mere
Stop thinking about it and buy the tree !!! Carnt recommend balsam hill enough. Tree Arrived within 3 days. The packaging and the tree feel and look very premium. All sections slot into each other so... Se mere
Beauty and quality is always provided with all balsam hill products. The garlands I purchased were of excellent value and quality just what I wanted.
Virksomhedsoplysninger
Om Balsam Hill UK
Skrevet af virksomheden
Balsam Hill™ trees are inspired by nature and loved for years. Experience the realism with our True Needle™ Technology, delight in the craftsmanship of meticulously designed trees, and discover the innovation of our Flip Tree™ and LED light technologies.
At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Learn more about the BH Difference here.
Kontaktoplysninger
Storbritannien
- www.balsamhill.co.uk
4,2
God
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thrilled with my tree
Have wanted a Balsham Hill tree for years and thrilled to get one in the sale. Beautiful tree! Very quick service and delivery. Good follow up as well.
3. januar 2026
Excellent quality
Excellent quality, prompt delivery and a good saving in the sale! Such a beautiful tree, exactly as described. This is my 8th tree from Balsam Hill, I wouldn’t buy from anywhere else.
3. januar 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Disappointed with their despatching time
The item took a long time to get to me. Customer Services were not that helpful either
3. januar 2026
Besvarelse fra Balsam Hill UK
Thank you for your feedback. We’re sorry to hear about the delivery delay and your experience with Customer Service. We understand how frustrating this can be, and your comments have been shared with our team to help improve both our shipping process and customer support.
The tree is good quality but I was…
The tree is good quality but I was disappointed with the size, much narrower than I thought.
3. januar 2026
Today I did unpack my new tree and it…
Today I did unpack my new tree and it looks fabulous I have not tried it with the lights jet but I’m sure when I bring it down for Xmas it will be in working order.
I bought the tree from Balsam it’s well known company and very trusted for the quality
I would definitely recommend Balsam
3. januar 2026
Fantastic tree with great ‘flip’ mechanism
Fantastic tree. The flip mechanism is the best. It is very assemble to assess.
The storage protection bags are very robust, and the feature where the smaller bag clips to the box is excellent.
It will need a lot of fluffing up the first time before it looks anything like the picture on the listing.
It is VERY heavy in its large box, so it won’t be able to be stored in a loft.
3. januar 2026
Fabulous looking tree
Fabulous looking tree, very realistic. Looking forward to putting it up this year.
3. januar 2026
Product is good and was supplied with…
Product is good and was supplied with spares for the future, a small but nice touch.
3. januar 2026
Beautiful Tree!
Ordered a 6ft Frosted Sugar Pine Tree. It was delivered quickly and well packaged. Inside the box the tree comes with its own carry case and two pairs of protective gloves to put the tree together (nice touch!!), and a stand. Love the look of the tree and I can’t wait for Christmas 2026!! 
3. januar 2026
Great choice
Great choice, fast delivery. The main thing is to check exactly what your looking for ,eg. Height,width and more importantly how heavy it is. I know someone who bought a tree, but then couldn't manage the weight and didn't like all the wires in the tree but had chosen a tree with multiple light combination s and remote changer, they have given it away. I've bought 2 and love mine.
1. januar 2026
Excellent Customer Service
Excellent item and customer service, would highly recommend.
30. december 2025
High quality high cost
Very expensive however worth the money. We bought our tree and it was much nicer to put together than any we've had before. Good materials and even comes with gloves and a storage bag.
14. november 2025
Beautiful tree and I never give 5 stars
30. december 2025
Easy to use website and trustworthy company.
The website was easy to use and I found the product I wanted quickly. I was able to compare products to make the right choice.
I felt that Balsam Hill is a trustworthy company so I was confident I was ordering a good product.
Delivery was by ParcelForce which I felt was reliable and the tree arrived quickly.
The product is good with extras like a bag, gloves and tools to shape the branches.
31. december 2025
Great tree which will be a pleasure to…
Great tree which will be a pleasure to light up during the festive period
1. januar 2026
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