Firstly, the tree arrived on time, excellently packaged, professional couriered. The directions were clear -we put it together seamlessly. So we have it stored in one of the wardrobes & will see how... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stop thinking about it and buy the tree !!! Carnt recommend balsam hill enough. Tree Arrived within 3 days. The packaging and the tree feel and look very premium. All sections slot into each other so... Se mere
So, I have had many trees from BH, The last one arrived with the tree punctured the box and damaged bent, I asked for a replacement part which I have to wait till next year for, eg past Christmas, thi... Se mere
Virksomheden har svaret
Beauty and quality is always provided with all balsam hill products. The garlands I purchased were of excellent value and quality just what I wanted.
Virksomhedsoplysninger
Om Balsam Hill UK
Skrevet af virksomheden
Balsam Hill™ trees are inspired by nature and loved for years. Experience the realism with our True Needle™ Technology, delight in the craftsmanship of meticulously designed trees, and discover the innovation of our Flip Tree™ and LED light technologies.
At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Learn more about the BH Difference here.
Kontaktoplysninger
Storbritannien
- www.balsamhill.co.uk
4,2
God
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Informed of delivery and delivery was…
Informed of delivery and delivery was on time. Have not yet opened the package.
31. juli 2026
Excellent products and service.
Excellent product and very quick service; my previous experience was similar.
4. august 2026
Absolutely Love It.
Great service. Fast delivery. Great Quality. Easy to put up. Can't wait to see it in it's full glory at Christmas.
3. august 2026
The tree arrived beautifully packed
The tree arrived beautifully packed, and clear instructions. It looks great when unpacked.
31. juli 2026
Great product
31. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
No way is this a realistic Christmas…
No way is this a realistic Christmas tree, luckily I was able to send it back and got a full refund less an admin fee. For the price they charge it was awful.
29. november 2025
Besvarelse fra Balsam Hill UK
Hello Colin! At Balsam Hill, we take pride in offering high-quality Christmas trees with realistic foliage designed to suit a variety of preferences. For returns, refunds are processed promptly and will be credited to your original payment method within 3–5 business days. If you have any further questions or need assistance, please feel free to contact our Customer Service team.
Besvarelse fra Balsam Hill UK
Hello! At Balsam Hill, we make sure all orders are fulfilled and delivered as promised. If you need help tracking your order or have any concerns, please contact our Customer Service team for assistance.
Quick delivery
Quick delivery, the tree is so realistic and easy to put together. I can’t wait for Christmas! X
27. juli 2026
Thank you so much
Thank you so much, I adore my new Christmas 🎄.
My large package was delivered very promptly and in perfect condition.
30. juli 2026
We ordered my 5th tree 🌲 as we had…
We ordered my 5th tree 🌲 as we had moved and I needed one a little shorter and slimmer for the space.
Delivery and time frame was good and I bought in the July sale.
The reason it’s a three star ⭐ is the packaging wasn’t great, some branches had been caught and bent back in the cardboard box side. Not as much care as previous orders, no bubble wrap. This resulted in two ends of a branch’s falling off.
It needed a lot of fluffing compared to previous trees and end branches had clearly been squeezed in.
I love the realistic look of these trees hence my husband and I have bought 5 as well as wreaths and garlands.
Hopefully we were a little unlucky, they are delicate trees and need to be packaged with love.
People always say our trees look amazing and I always tell them where I buy them from so fingers crossed high standards in packaging are monitored.
29. juli 2026
Besvarelse fra Balsam Hill UK
Hello Tania! At Balsam Hill, we strive to ensure every order arrives in excellent condition. As part of our commitment to sustainability, we've moved to more eco-friendly packaging and no longer use bubble wrap. Our products are also compressed during shipping to protect them, so some fluffing is needed upon setup. If you notice any issues or need assistance, please reach out to our Customer Service team.
Excellent well made Christmas trees
Excellent well made Christmas trees
May seem expensive but I have bought approximately 12 Christmas trees and was disappointed by them all till I got my first balsam hill tree, this is my second
I’ve recommended them to friends and family and they love them
29. juli 2026
Not able to rate my purchases until I…
Not able to rate my purchases until I assemble them completely at Christmas. The purchases look good
29. juli 2026
Besvarelse fra Balsam Hill UK
Hello! At Balsam Hill, we’re dedicated to providing products of exceptional quality and craftsmanship. If you have any questions or need assistance after setup, please don’t hesitate to contact our Customer Service team.
Fabulous tree fantastic quick delivery xxx
Fantastic tree bit heavy but that shows the quality very happy with my purchase should last for long time arrived in 2 days in perfect condition. Happy customer. I bet my trees up earlier this year usually wait until 2nd week in December for to put up Dec's etc but oh my it will be up 1st December this year. Can't wait to decorate it.
29. juli 2026
Absolutely love our tree
Absolutely love our tree.
It was going to be a difficult Christmas for us all and we weren’t going to celebrate at all but then I saw “Furgus” and he brightened up the mood with no effort at all. It was all the decoration we needed to make the house seem brighter on very dark days. Can’t wait to get him back out the bag! 🎄
2. december 2025
Great customer service and support
Great customer service and support. You get to speak to real people not a automated service
27. juli 2026
Lovely Christmas Ornament
Excellent product which will enhance our Christmas festivities. Quick delivery and very well packaged. Many thanks.
27. juli 2026
Great service
Great service. Fast delivery. Easy to use website. Very pleased with my purchase.
14. oktober 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.